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  • Research Summary

Ownership Qutotient: Putting the Service Profit Chain for Unbeatable Competitive Advantage

By: W. Earl Sasser

Professors Jim Heskett and Earl Sasser, in collaboration with Joe Wheeler have been examining cuatomer and employee ownership behaviors which have a profound impact on long term profit and growth. Their findings are published in Ownership Quotient:... View Details

  • Article

Common Variants of the Oxytocin Receptor Gene Do Not Predict the Positive Mood Benefits of Prosocial Spending

By: Ashley V. Whillans, Lara B. Aknin, Colin Ross, Lihan Chen and Frances S. Chen
Who benefits most from helping others? Previous research suggests that common polymorphisms of the oxytocin receptor gene (OXTR) predict whether people behave generously and experience increases in positive mood in response to socially-focused experiences in daily... View Details
Keywords: Prosocial Behavior; Positivity; Behavior Genetics; Individual Differences; Behavior; Emotions; Genetics; Spending
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  • October 2010 (Revised May 2011)
  • Case

Take-Two Interactive Software, Inc.

By: Sunil Gupta and Kerry Herman
In September 2010, faced with increasing threat from social game companies such as Zynga, Ben Feder, the CEO of Take-Two Interactive Software. Inc., had to decide the long-term strategy of his video-game company. As a publisher of traditional video games for Xbox 360,... View Details
Keywords: Mergers and Acquisitions; Business Model; Leadership Style; Marketing; Competitive Strategy; Entertainment and Recreation Industry
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  • 25 Apr 2023
  • HBS Seminar

Bart Vanneste, UCL School of Management

  • 11 Apr 2023
  • Op-Ed

The First 90 Hours: What New CEOs Should—and Shouldn't—Do to Set the Right Tone

10 weeks won’t make up for any ground that gets lost. When Michael Watkins published his best-selling book The First 90 Days 20 years ago, the world was a kinder, gentler, and slower place. Today, given the speed that information travels,... View Details
Keywords: by John Quelch
  • Web

Strategy - Faculty & Research

Shape the Metaverse Re: Andy Wu 17 Sep 2024 Advice for the New CEO: Talk to Your Employees Early and Often Re: Raffaella Sadun More Working Knowledge Articles Harvard Business Publishing February 21, 2025 Article How a Company’s Ownership... View Details
  • 16 Jul 2018
  • Research & Ideas

Kids of Working Moms Grow into Happy Adults

mother’s education, final results still showed that a mother’s work experience is strongly linked to her daughter’s future work performance, according to the recently published full study, Learning from Mum: Cross-National Evidence... View Details
Keywords: by Dina Gerdeman
  • Web

Finance - Faculty & Research

a) to produce a broad range of finance-related research that is published in top-tier scientific and practitioner journals, and that addresses issues of present and future importance to managers (including regulators and policy makers);... View Details
  • 31 Oct 2022
  • Research & Ideas

Why the Largest Minority Group Faces the Most Hate—and How to Push Back

increased violence and negative attitudes toward any group perceived to be the largest minority. “When the minority group becomes larger, the majority group feels more threatened.” The study, published in August in Nature Human Behaviour,... View Details
Keywords: by Pamela Reynolds
  • 05 Sep 2023
  • Book

Thriving After Failing: How to Turn Your Setbacks Into Triumphs

lot of pressure to publish and get things right,” Edmondson says. By setting up an environment where failure is the norm, Heemstra takes away some of that pressure and prompts people to discuss mistakes, rather than hide them. Edmondson... View Details
Keywords: by Michael Blanding
  • 05 Oct 2010
  • Working Paper Summaries

A Positive Approach to Studying Diversity in Organizations

Keywords: by Lakshmi Ramarajan & David Thomas
  • December 2016
  • Article

The Effect of File Sharing on Record Sales, Revisited

By: Felix Oberholzer-Gee and Koleman Strumpf
Even as we approach the twentieth anniversary of widespread file sharing, its impact on the sale of copyrighted material remains in dispute. We contributed to this debate with an early study, “The Effect of File Sharing on Record Sales: An Empirical Analysis,” that was... View Details
Keywords: Crime and Corruption; Copyright; Sales; Retail Industry; Music Industry
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  • Spring 2016
  • Article

Risk Neglect in Equity Markets

By: Malcolm Baker
The link between measures of risk and return within the equity market has been very weak over the past 47 years: in the United States, returns on high-risk stocks have cumulatively fallen short of the returns on low-risk stocks, during a period when the equity market... View Details
Keywords: Asset Allocation; Equity Investment; Behavioral Finance; Private Equity
Related
  • November 2007 (Revised March 2009)
  • Case

OppenheimerFunds and Take-Two Interactive (A)

By: Jay W. Lorsch, Andrew Hill and Kaitlyn Simpson
Describes the dilemma faced by Emmanuel Ferreira, a fund manager at OppenheimerFunds. As the largest shareholder and a long-time investor in software publisher Take-Two Interactive, Ferreira contemplates whether or not to get involved with other investors in trying to... View Details
Keywords: Restructuring; Decision Choices and Conditions; Investment; Corporate Governance; Governing and Advisory Boards; Business and Shareholder Relations
Related
  • 21 Nov 2023
  • Op-Ed

The Beauty Industry: Products for a Healthy Glow or a Compact for Harm?

In my recently published book Deeply Responsible Business, I write about business leaders since the 19th century who have acted responsibly, often by putting the welfare of their communities above the idea of maximizing profits. I make a sharp distinction between... View Details
Keywords: by Geoffrey Jones; Beauty & Cosmetics
  • Web

Organizational Behavior - Faculty & Research

Industry ; Publishing Industry ; Asia Citation Educators Related Gulati, Ranjay, and Kanika Jain. "Khabar Lahariya." Harvard Business School Case 425-109, June 2025. Outcome and Process Frames: Strategic Renewal and Capability... View Details
  • 30 Apr 2024
  • Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

she contributed to the recently published Research Handbook on Organisational Integrity, Paine revisits her earlier work and again urges managers to see ethics as an organization-wide imperative, not just a personal issue, and lead... View Details
Keywords: by Dina Gerdeman
  • 03 Jul 2018
  • First Look

New Research and Ideas, July 3, 2018

forthcoming IMF Economic Review Debt Redemption and Reserve Accumulation By: Alfaro, Laura, and Fabio Kanczuk Abstract—In the past decade, foreign participation in local-currency bond markets in emerging countries increased dramatically. We revisit sovereign debt... View Details
Keywords: Dina Gerdeman
  • Web

The Three Levels of CSV - Institute For Strategy And Competitiveness

HBS ISC Creating Shared Value CSV Creating Shared Value CSV Explained Emerging Topics CSV in Practice Published CSV Cases CSV Explained CSV Explained The Three Levels of CSV Adding a Social Dimension to Strategy Redefining Capitalism The... View Details
  • 15 Feb 2022
  • Book

When Working Harder Doesn’t Work, Time to Reinvent Your Career

curse—and change your life. Two intelligences In 1971, Cattell published a book entitled Abilities: Their Structure, Growth, and Action. In it, he posited that there were two types of intelligence that people possess, but at greater... View Details
Keywords: by Avery Forman