Publications

28 Sep 2020
News

Preventing Burnout Is About Empathetic Leadership

30 Dec 2020
News

Research: Women Are Better Leaders During a Crisis

28 Oct 2020
News

How to Lead in a Crisis

September 1983 (Revised December 1988)
Case

Cleveland Twist Drill (A)

By: Richard G. Hamermesh

Deals with the problems of implementing strategy in a declining industry and the negotiation of strategy with external constituencies, particularly labor unions. Traces Jim Bartlett's first nine months as president and asks for a plan of action. View Details

Keywords: Decision Choices and Conditions; Management Style; Negotiation Tactics; Labor and Management Relations; Corporate Strategy

2011
Article

Strategic Change and the Jazz Mindset: Exploring Practices That Enhance Dynamic Capabilities for Organizational Improvisation

By: Ethan S. Bernstein and Frank J. Barrett

How can leaders adopt a mindset that maximizes learning, remains responsive to short-term emergent opportunities, and simultaneously strengthens longer-term dynamic capabilities of the organization? This chapter explores the organizational decisions and practices... View Details

Keywords: Dynamic Capabilities; Strategic Change; Jazz; Jazz Mindset; Improvisation; Innovation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Innovation Leadership; Knowledge Use and Leverage; Leading Change; Leadership Style; Leadership; Management; Management Style; Organizational Change and Adaptation; Organizational Culture; Organizations; Creativity; Strategy; Auto Industry; Banking Industry; Bicycle Industry; Computer Industry; Consulting Industry; Consumer Products Industry; Education Industry; Electronics Industry; Entertainment and Recreation Industry; Financial Services Industry; Food and Beverage Industry; Health Industry; Information Technology Industry; Manufacturing Industry; Music Industry; Pharmaceutical Industry; Retail Industry; Semiconductor Industry; Service Industry; Technology Industry; United States; Japan; Taiwan; Europe; Asia

Read Now

01 Sep 2013
News

Passion & Purpose

who aspire to have an impact on business and society. Joanna M. Jacobson, MBA 1987 Cofounder and Managing Partner, Strategic Grant Partners Boston, Massachusetts Joanna M. Jacobson “A fulfilling career doesn't always follow a straight... View Details

Keywords: awards; Finance; Computer Systems Design and Related Services; Professional Services; Management, Scientific, and Technical Consulting Services; Professional Services

February 2004 (Revised May 2007)
Case

George Barker

By: John A. Davis

George Barker, the 40-year-old CEO of his family's commercial real estate design and development firm, must deal with the unsatisfactory performance of his brother Peter, who is also in the business. Although Peter's performance is upsetting to George, George feels... View Details

Keywords: Family Business; Leadership Style; Business or Company Management; Performance Evaluation; Problems and Challenges; Family and Family Relationships; Real Estate Industry

01 Sep 2007
News

Unexpected Advice from Am Ex’s Chenault

Chenault and Dean Jay Light at Class Day ceremonies. Photos by Stuart Cahill Of all the attributes tomorrow’s leaders will need to manage through good times and bad, one took center stage in American Express chairman and CEO Kenneth... View Details

Keywords: commencement; speech; Colleges, Universities, and Professional Schools; Educational Services

01 Jan 2012
News

Cynthia Carroll, MBA 1989

Appointed Managing Director, Alcan, Limerick, Ireland 2002 Appointed CEO, Alcan Primary Metal Group 2006 Named one of “50 Women to Watch” by WSJ 2007 Appointed Chief Executive, Anglo American 2008 Implements “zero harm” policy to improve... View Details

July 2009 (Revised December 2009)
Case

Echoing Green

By: Julie Battilana, Thomas J. DeLong and James Weber

This case presents the leadership challenges that Cheryl Dorsey, the president of Echoing Green, faces in early 2009. Echoing Green is a fellowship program that seeks to improve society by identifying and supporting social entrepreneurs who launch organizations to... View Details

Keywords: Change Management; Financial Crisis; Social Entrepreneurship; Leadership Style; Organizational Structure; Personal Development and Career; Social Enterprise

November 2005
Case

Marilyn Carlson Nelson and the Carlson Companies Renaissance

By: William W. George and Andrew N. McLean

In 2005, Marilyn Carlson Nelson, CEO and chairman of the Carlson Companies, must decide whether to outsource jobs at the risk of destroying the culture centered on the values of integrity, trustworthiness, and caring that she had painstakingly created since becoming... View Details

Keywords: History; Leadership Development; Job Cuts and Outsourcing; Business or Company Management; Organizational Culture; Personal Development and Career; Family Ownership; Leadership Style; Management Teams

Profile

Jennifer Kelly

among others, inspired Jennifer to get an MBA to "acquire more general management experience and hone my leadership skills." Choosing a program wasn't complicated: "HBS was my one and only choice," Jennifer says.... View Details

Profile

Ann Chao

Ann entertained three entrepreneurial possibilities—testing them in an independent study with Entrepreneurial Management Professor Shikhar Ghosh—before committing to one full time. Bringing the social joy of music to individual practice... View Details

09 Nov 2020
News

Self-Compassion Will Make You a Better Leader

Keywords: authentic leadership

01 Oct 1999
News

New Releases

such as Fisher-Price, Intel, and Hewlett-Packard use group situations to maximize their creative potential. When Sparks Fly explores how all aspects of the work environment, from leadership style to the use of space, sound, and even... View Details

01 Jun 2007
News

Power Trip

managers who benefited from laws such as Title IX become senior managers, we may be on the cusp of more change. What about people who became successful despite their lack of access to traditional paths to power? We found four ways that... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services

May 1994 (Revised November 1994)
Case

PepsiCo: A View from the Corporate Office

By: Lynda M. Applegate and Leonard A. Schlesinger

Describes the three business segments of PepsiCo (beverages, snack foods, and restaurants). It then explores the competitive environment within each segment and the response of PepsiCo's businesses. It seeks to show how PepsiCo CEO, D. Wayne Calloway, in a very... View Details

Keywords: Business Divisions; Change; Governance Controls; Management Style; Organizational Structure; Situation or Environment; Competitive Strategy; Value; Food and Beverage Industry