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Show Results For
- All HBS Web
(958)
- People (1)
- News (155)
- Research (640)
- Events (13)
- Multimedia (3)
- Faculty Publications (539)
- 08 Jun 2018
- News
My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses
last minute was the junior cost accounting trainee at an automotives machining plant, wherein I learned the wisdom of going on for further education, the discipline of making sure all the numbers actually... View Details
- 19 Feb 2019
- First Look
New Research and Ideas, February 19, 2019
forthcoming Journal of Political Economy CEO Behavior and Firm Performance By: Bandiera, Oriana, Stephen Hansen, Andrea Prat, and Raffaella Sadun Abstract— We measure the behavior of 1,114 CEOs in six countries parsing granular CEO diary data through an unsupervised... View Details
Keywords: Sean Silverthorne
- June 2024
- Teaching Note
Beamery: Using Skills and AI to Modernize HR
By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort
Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details
Keywords: Analysis; Business Growth and Maturation; Business Model; Business Startups; Business Plan; Disruption; Transformation; Talent and Talent Management; Decisions; Diversity; Ethnicity; Gender; Nationality; Race; Residency; Higher Education; Learning; Entrepreneurship; Fairness; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development; AI and Machine Learning; Digital Platforms; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Knowledge Acquisition; Knowledge Use and Leverage; Product; Mission and Purpose; Strategic Planning; Problems and Challenges; Corporate Strategy; Equality and Inequality; Valuation; Value Creation; Employment Industry; United Kingdom
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
still hold true. But a great deal of research over the past 20 years or so have put a lot of meat on those bones. As one example, we’ve come to learn more about creating the high-trust environment that leads to engaged employees who... View Details
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
- 03 Jan 2017
- First Look
January 3, 2017
powerful machine learning technique known as Thompson sampling to address the challenge of balancing the exploration-exploitation tradeoff under the presence of inventory constraints. Our algorithms prove to... View Details
Keywords: Carmen Nobel
- 01 Jun 1997
- News
Blockbuster Deals
disappointments? To learn more about some of the ramifications, pitfalls, and managerial issues associated with the M&A; process, the Bulletin asked a number of HBS faculty members to comment on the M&A; phenomenon from their several... View Details
Keywords: Garry Emmons and Nancy O. Perry
- 01 Dec 2006
- News
Inside Intel
had learned as a corporation how to do things that all corporations must do if they are to succeed. Two of these deserve special note. First, Intel had learned how to grow. Second, it had View Details
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
We implement a variety of machine learning methods to forecast daily sales. We find that using social media information results in statistically significant improvements in the out-of-sample accuracy of the... View Details
Keywords: Dina Gerdeman
- Web
HBS - Financials | From the Chief Financial Officer
(D^3) and the Institute for Study of Business in Global Society (BiGS). The purpose of D^3 is to study how technological changes such as machine learning, digitalization, and artificial intelligence are affecting business and society. The... View Details
- 01 Jun 2006
- News
India Arrives
Minister) Dr. Manmohan Singh. Up until that time, government controls on production (referred to as the “license raj” or “permit raj”) created a stagnant environment for competition and entrepreneurial activity. MBAs who came home during this period found few... View Details
Keywords: Julia Hanna
- 14 Mar 2019
- News
The Merchant of Osaka
cancer still progressing, he and his wife decided it was time to stop treatment. At the age of 74, Sato-san settled in for his final stages in the heart of his home—the altar to his ancestors to his left, oxygen machine to his... View Details
Keywords: Health, Social Assistance
- 03 Jul 2024
- News
Surviving the Iditarod
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Sunny Stroeer: Many folks have heard of the Iditarod Sled Dog race, which is the last great race on earth where mushers compete to cover the distance from Anchorage to Nome as quickly as possible. The... View Details
- 01 Dec 2016
- News
Vive la Madeleine!
while showing off an industrial refrigerator stacked with free-range eggs and 25-kilo blocks of Normandy butter. Trays of madeleines cool on racks. A few feet away, workers monitor a machine that wraps the tiny cakes individually in... View Details
- Web
Print View - Course Catalog
guidelines, as well as agile teams, to enable employees to share best practices and achieve coordination, while preserving employees’ empowerment and ability to continue learning (e.g., through a Structured Empowerment Framework). You... View Details