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  • July 1993 (Revised April 1999)
  • Case

ABB's Relays Business: Building and Managing a Global Matrix

By: Christopher A. Bartlett
Describes the development and management of the relays business area (BA) in ABB's global matrix organization. Focuses on three levels of management--corporate, BA, and operating company. Highlights the roles and responsibilities of individuals at each level as ABB... View Details
Keywords: Multinational Firms and Management; Business or Company Management; Business Strategy; Organizational Structure; Managerial Roles; Management Practices and Processes; Employees; Organizational Culture; Success; Manufacturing Industry
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Bartlett, Christopher A. "ABB's Relays Business: Building and Managing a Global Matrix." Harvard Business School Case 394-016, July 1993. (Revised April 1999.)

    George Serafeim

    George Serafeim is the Charles M. Williams Professor of Business Administration at Harvard Business School. He co-leads a Lab, within Harvard's Digital, Data, Design Institute, and serves on the faculty steering commitee of Harvard University's Salata Institute. He... View Details

    Keywords: asset management; insurance industry; automobiles; industrial goods; fashion; food; green technology
    • May 20, 2024
    • Article

    Porter’s Five Forces and Competitive Advantage in Web3

    By: Scott Duke Kominers and Liang Wu
    Competitive strategy — the art of crafting and executing plans to achieve an advantageous position in the market — is integral to any business, and especially relevant for platforms because it determines their ability to achieve network effects and scale. But web3... View Details
    Keywords: Five Forces Framework; Competitive Strategy; Business Strategy; Network Effects; Digital Transformation
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    Kominers, Scott Duke, and Liang Wu. "Porter’s Five Forces and Competitive Advantage in Web3." a16zcrypto.com (May 20, 2024).
    • 08 Dec 2023
    • Video

    Family Businesses in MENA: Setting the Gold Standard

    • February 2008 (Revised February 2008)
    • Case

    Yale School of Management

    By: Srikant M. Datar, David A. Garvin and James Weber
    In the fall of 2006, the Yale School of Management launched a new core curriculum in its MBA program. The new curriculum eliminated traditional discipline-based courses such as finance and marketing and replaced them with courses that sought to integrate teaching and... View Details
    Keywords: Transformation; Business Education; Curriculum and Courses; Learning; Teaching; Integration
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    Datar, Srikant M., David A. Garvin, and James Weber. "Yale School of Management." Harvard Business School Case 308-011, February 2008. (Revised February 2008.)
    • 01 Aug 2017
    • Working Paper Summaries

    Business History, the Great Divergence and the Great Convergence

    Keywords: by Geoffrey Jones
    • Teaching Interest

    Technology and Operations Management - MBA Required Curriculum

    This course enables students to develop the skills and concepts needed to ensure the ongoing contribution of a firm's operations to its competitive position. It helps them to understand the complex processes underlying the development and manufacture of products as... View Details

    Keywords: Technology; Operations Management; Operations
    • December 2020
    • Case

    Tokio Marine Group (A)

    By: David J. Collis, Nobuo Sato and Akiko Kanno
    Tokio Marine, Japan's leading insurance company, has spent nearly two decades building a global footprint in different insurance businesses around the world. As the company becomes majority non-domestic it has to make a choice of what organisation structure to adopt to... View Details
    Keywords: Organisational Design; Culture; Values; Global Strategy; Organizational Structure; Organizational Culture; Values and Beliefs; Insurance Industry; Japan
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    Collis, David J., Nobuo Sato, and Akiko Kanno. "Tokio Marine Group (A)." Harvard Business School Case 721-417, December 2020.
    • 25 Jan 2022
    • News

    Why Facebook and Twitter Opened the Door to NFTs

    • 28 Jun 2021
    • News

    How To Start Over When Life’s Got You Down: Seven Steps To Launching A Comeback

    • January 2016
    • Supplement

    Open Innovation at Fujitsu (B)

    By: Amy C. Edmondson and Jean-François Harvey
    This add-on case study reveals the location decision that was made in front of the challenge presented in case study #616-034. The launch of the Open Innovation Gateway (OIG) was a success. Fujitsu's management team now had to figure out the best way to continue to... View Details
    Keywords: Open Innovation; Collaboration; Culture Change; Inter-organizational Relationships; Teaming; Maker Movement; Nascent Industries; Change Management; Leading Change; Organizational Culture; Leadership; Emerging Markets; Collaborative Innovation and Invention; Information Technology Industry; Technology Industry; Japan; United States; Sunnyvale
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    Edmondson, Amy C., and Jean-François Harvey. "Open Innovation at Fujitsu (B)." Harvard Business School Supplement 616-035, January 2016.
    • March 2006
    • Case

    EMC Corporation: Proposed Acquisition of VMware

    By: Constance E. Bagley, Carin-Isabel Knoop and Chris Lombardi
    Involves the decision by the CEO of EMC Corp. whether to acquire VMware, a small software firm in California that makes virtualization software. Among the factors to be considered are a pending patent case involving WMare and Microsoft and integration challenges... View Details
    Keywords: Patents; Decision Choices and Conditions; Lawsuits and Litigation; Applications and Software; Acquisition; Information Technology Industry; California
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    Bagley, Constance E., Carin-Isabel Knoop, and Chris Lombardi. "EMC Corporation: Proposed Acquisition of VMware." Harvard Business School Case 806-153, March 2006.
    • March 2003 (Revised July 2004)
    • Case

    Sustainable Development at Shell (A)

    Describes the complex and challenging process by which social and environmental concerns are integrated into the existing strategy of a large, multinational firm. Details the circumstances leading up to a large-scale effort to transform Shell's strategy to take into... View Details
    Keywords: Multinational Firms and Management; Corporate Strategy; Environmental Sustainability; Growth and Development Strategy; Energy Industry
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    Wei-Skillern, Jane. "Sustainable Development at Shell (A)." Harvard Business School Case 303-005, March 2003. (Revised July 2004.)
    • 23 Jun 2015
    • News

    Reinvent the Olympics, Boston tech-style

    • April 1975 (Revised November 1984)
    • Case

    Enzone Petroleum Corp.

    By: Thomas R. Piper
    A large integrated oil company is debating whether to switch from a single hurdle rate to multiple hurdle rates for project analysis purposes. Raises questions on: 1) determination of the cost of equity; 2) the usefulness of multiple hurdle rates to adjust for project... View Details
    Keywords: Risk and Uncertainty; Cost; Investment Return; Equity; Capital Budgeting; Energy Industry
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    Piper, Thomas R. "Enzone Petroleum Corp." Harvard Business School Case 275-113, April 1975. (Revised November 1984.)
    • April 1995 (Revised April 1995)
    • Case

    Pillsbury: Customer Driven Reengineering

    By: Robert S. Kaplan
    Pillsbury is transforming itself from an integrated producer of flour and bakery products to a value-added supplier of premium branded products. After initial successes applying activity-based costing to manufacturing operations, two senior executives decide to... View Details
    Keywords: Organizational Change and Adaptation; Production; Cost Management; Activity Based Costing and Management; Customer Value and Value Chain; Food and Beverage Industry
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    Kaplan, Robert S. "Pillsbury: Customer Driven Reengineering." Harvard Business School Case 195-144, April 1995. (Revised April 1995.)
    • October 1997 (Revised March 1998)
    • Case

    Komatsu Ltd.: Project G's Globalization

    By: Christopher A. Bartlett
    This case describes the major strategic and organizational transformation at Komatsu aimed at changing it from a Japan-based producer of construction equipment to a truly global company with the ability to leverage its groupwide portfolio of resources and capabilities... View Details
    Keywords: Change Management; Construction; Asset Pricing; Investment Portfolio; Global Strategy; Leadership; Resource Allocation; Risk Management; Expansion; Manufacturing Industry; Japan
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    Bartlett, Christopher A. "Komatsu Ltd.: Project G's Globalization." Harvard Business School Case 398-016, October 1997. (Revised March 1998.)
    • 28 Nov 2022
    • News

    Here’s the Latest on the FTX Collapse

    • January–February 2018
    • Article

    The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life

    By: Boris Groysberg, Jeremiah Lee, Jesse Price and J. Yo-Jud Cheng
    Executives are often confounded by culture, because much of it is anchored in unspoken behaviors, mindsets, and social patterns. But when properly managed, culture can help them achieve change and build organizations that will thrive in even the most trying times. In... View Details
    Keywords: Organizational Culture; Performance Effectiveness; Strategy; Organizational Change and Adaptation
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    Groysberg, Boris, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng. "The Leader's Guide to Corporate Culture: How to Manage the Eight Critical Elements of Organizational Life." Harvard Business Review 96, no. 1 (January–February 2018): 44–52.
    • 2017
    • Working Paper

    Explaining the Vertical-to-Horizontal Transition in the Computer Industry

    By: Carliss Y. Baldwin
    This paper seeks to explain the technological forces that led to the rise of vertically integrated corporations in the late 19th century and the opposing forces that led to a vertical-to-horizontal transition in the computer industry 100 years later. I first model the... View Details
    Keywords: Organizational Design; Business History; Vertical Integration; Horizontal Integration; Digital Platforms; Computer Industry
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    Baldwin, Carliss Y. "Explaining the Vertical-to-Horizontal Transition in the Computer Industry." Harvard Business School Working Paper, No. 17-084, March 2017.
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