Publications

Read Now

June 2001
Background Note

Ten Components of a Strategic I-Net, The

By: Richard L. Nolan

Identifies the 10 key components of a strategic I-Net. May be used with any case or discussion about building strategic IT infrastructures. View Details

Keywords: Buildings and Facilities; Business Model; Management; Infrastructure; Strategy

November 2000
Case

Hewlett-Packard's Home Products Division in Europe (1996-2000)

By: David J. Arnold and Carin-Isabel Knoop

By November 2000, Hewlett-Packard's Home Products Division (HPD) had been selling its Pavilion line of personal computers in Europe for almost five years. During that time, HPD had entered and exited Germany, struggled in France and the United Kingdom, and... View Details

Keywords: Competition; Information Infrastructure; Transformation; Performance Evaluation; Computer Industry; France; Germany; United Kingdom

1994
Article

Integration and Dynamic Capability: Evidence from Development in Automobiles and Mainframe Computers

By: M. Iansiti and K. B. Clark

Keywords: Integration; Growth and Development; Information Technology; Information Infrastructure

September 1998 (Revised August 1999)
Background Note

Networks and Networking Software: Technology Note

By: Stephen P. Bradley and Kelley Porter

Used to educate students about client and enterprise software. View Details

Keywords: Applications and Software; Networks; Information Infrastructure

June 1996 (Revised July 2004)
Case

Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (C)

By: Krishna G. Palepu, V. Kasturi Rangan and Sarayu Srinivasan

Discusses the resolution of the canceled power project in Maharashtra. The contract between the American gas giant and Indian state government is renegotiated. View Details

Keywords: Negotiation Deal; Infrastructure; Outcome or Result; Performance Effectiveness; Energy Industry; United States

June 1995 (Revised June 1996)
Case

Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (B)

By: Joseph L. Badaracco Jr. and Jerry Useem

Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Computer Industry

June 1995 (Revised June 1996)
Case

Comp.Sys.Intel: The Internet and the Pentium Chip Controversy (A)

By: Joseph L. Badaracco Jr. and Jerry Useem

Keywords: Internet and the Web; Information Infrastructure; Ethics; Semiconductor Industry; Computer Industry

Career Coach

Elizabeth Gelb

Partners Group Infrastructure (internship); Deloitte Consulting (international development/energy reform); Vriens & Partners Myanmar (political risk consulting); Shihezi University; US Federal Government (internship); Hybrid Social... View Details

May 2022
Teaching Note

Climate Action in Miami

By: Rosabeth Moss Kanter and Catarina Martinez

Teaching Note for HBS Case No. 322-101. The Miami metropolitan area is a global epicenter of climate risk from heat and sea level rise, but leaders have only recently mobilized for action to respond to this systemic challenge. Resilient 305 began a collaboration across... View Details

Keywords: Climate Change; Climate Impact; Change; Leadership; Cross-sector Collaboration; Coalition; Ecosystem; Greenhouse Gas Emissions; Cities; Environmental Sustainability; Infrastructure; Green Technology; Environmental Management; Miami

February 1999
Teaching Note

Singapore Unlimited: Building the National Information Infrastructure, Teaching Note

By: Lynda M. Applegate

Teaching Note for (9-196-012). A rewritten version of an earlier teaching note. View Details

Keywords: Information Management; Infrastructure; Policy; Government Administration; Information Industry; Singapore

05 Oct 2016
What Do You Think?

Can the US Economy Regain the Growth and Prosperity of the Past?

accomplished, including more freedom for business, more immigration, and big bets by the government and industry to meet imposing infrastructure needs. Ron Kurtz said, “I am concerned that we are facing a decline in the size and spending... View Details

Keywords: by James Heskett

Article

Crowdsourcing City Government: Using Tournaments to Improve Inspection Accuracy

By: Edward Glaeser, Andrew Hillis, Scott Duke Kominers and Michael Luca

The proliferation of big data makes it possible to better target city services like hygiene inspections, but city governments rarely have the in-house talent needed for developing prediction algorithms. Cities could hire consultants, but a cheaper alternative is to... View Details

Keywords: User-generated Content; Operations; Tournaments; Policy-making; Machine Learning; Online Platforms; Analytics and Data Science; Mathematical Methods; City; Infrastructure; Business Processes; Government and Politics

Read Now

March 2013
Teaching Note

Automating the Paris Subway (TN) (A) & (B)

By: Michel Anteby and Ayn Cavicchi

In 2001, the head of the Paris Subway reflected on how to transform Line 1 into a driverless line without triggering a social conflict. After the shock of the 2000 Notre Dame de Lorette subway accident, in which a train derailed and caused 25 injuries in a Paris subway... View Details

Keywords: Labor Relations; Unions; Organizational Behavior; Change; Information Technology; Rail Transportation; Labor Unions; Infrastructure; Change Management; Employment; Organizations; Labor and Management Relations; Transportation Industry; Rail Industry; Paris

01 Jun 2020
News

How Sports Should Use Its Timeout

also not an ideal situation for athletes, who feed off of a crowd’s energy. But for the sports leagues and the related startups that can survive this transition period—and not all of them will—it could provide an opportunity to assess and invest in the kinds of View Details

01 Apr 2001
News

Ed Tian: Boardroom Revolutionary

network — not just the backbone, but the access, too. The Internet right now runs too slowly, which is why building a new infrastructure is so critical.” That mission won’t be easy. For one thing, innovative and entrepreneurial business... View Details

Keywords: Alejandro Reyes; Telecommunications; Information

24 Apr 2014
News

Changing the way the world sees Africa

continent’s 54 nations focusing on current events, business, travel, arts, and culture. “When people have unbiased information about Africa,” says Clarke, “they appreciate the ingenuity, beauty and culture of this continent of a billion people. The world is now... View Details

April 2000 (Revised June 2000)
Case

Everdream

Silicon Valley start-up Everdream wants to turn the provision of PCs to small business into a turnkey service including excellent 24/7 support. This case explores what this will take by focusing on the question of what, if anything, Everdream can guarantee. View Details

Keywords: Service Delivery; Information Infrastructure; Business Startups; Computer Industry; Service Industry; California