House Of Cards - Publications - Faculty & Research

01 Aug 2022
What Do You Think?

Does Religious Belief Affect Organizational Performance?

Katherine Lawrence put it: “The current JIT rose out of both hubris and myopia.” Citing the Ukranian War and its impact on logistics, she points out that “our transportation networks and systems are susceptible to variables we cannot... View Details

Keywords: Re: James L. Heskett

01 Dec 2019
News

Bridging the Gap

working world, keeping education a key priority. “Student loan debt exceeds consumer credit card debt by $500 billion,” Drake continues. “We’re buying more higher ed than we are Amazon, which is just unbelievable.” Coupled with that is... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Administration of Economic Programs

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Clusters - Institute For Strategy And Competitiveness

clusters can enhance competitiveness in today’s increasingly complex, knowledge-based, and dynamic economy. As part of its long-running Cluster Mapping Project, the Institute is building a registry of U.S.... View Details

April 2022
Teaching Note

Banorte Móvil: Data-Driven Mobile Growth

By: Ayelet Israeli and Carla Larangeira

In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had... View Details

Keywords: Data Analytics; Customer Lifetime Value; Financial Institutions; Mobile and Wireless Technology; Growth and Development Strategy; Customers; Technology Adoption; Communication Strategy; Banking Industry; Mexico; Latin America

Citation

Purchase

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Finance - Faculty & Research

based on measures of wealth concentration that notably exclude the value of social insurance programs. This paper shows that top wealth shares have not changed much over the last three decades when Social... View Details

21 Jun 2018
Blog Post

Living in a Dorm at HBS

If you could go back and change anything about your housing at HBS, what would it be? Nothing. I love my location, love the size of my room, love the convenience of a dorm,... View Details

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Middle East & North Africa - Global

Middle East & North Africa Cairo, Dubai, Istanbul, Tel Aviv HBS continues its efforts to build a deep understanding of and expertise in global business practice and innovation around the world, including throughout the Middle East and... View Details

26 Jun 2020
Research & Ideas

Why Japanese Businesses Are So Good at Surviving Crises

On March 11, 2011, a 9.1-magnitude earthquake triggered a powerful tsunami, generating waves higher than 125 feet that ravaged the coast of Japan, particularly the Tohoku region of Honshu, the largest and... View Details

Keywords: by Dina Gerdeman

16 Jan 2006
Research & Ideas

What Customers Want from Your Products

restaurant chain could deliver the product more effectively by moving the dispensing machine in front of the counter and selling customers a prepaid swipe card so they could dash in, "gas up," and... View Details

Keywords: by Clayton M. Christensen, Scott Cook & Taddy Hall; Consumer Products

12 Mar 2006
Research & Ideas

New Research Explores Multi-Sided Markets

the profits come from the other side. Can you give an example or two and explain why these markets are structured like this? A: Dating clubs usually charge only the men, and credit card companies make their revenues mostly from merchants... View Details

Keywords: by Sean Silverthorne; Technology

10 Jan 2024
Research & Ideas

Technology and COVID Upended Tipping Norms. Will Consumers Keep Paying?

If you’ve recently ordered food or coffee on an app, you’re probably familiar with the prompt to tip your barista, delivery driver, or sandwich maker. Or even more commonly, when ordering at a casual dining counter, you’ve been asked to leave a tip on the screen used... View Details

Keywords: by Anna Lamb, Harvard Gazette

07 Jul 2022
HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

fallen in love with a Craftsman-style house and decided to build its store inside. The company also experienced a string of production setbacks. “It's a tricky thing given Brian's commitment to handmade... View Details

Keywords: by Pamela Reynolds

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Policies, Rules & Guidelines | About

for students to bring an attitude of openness and experimentation to their learning, and because our pedagogy often requires students to speak in class and take positions on topics not of their choosing, we... View Details

07 Mar 2016
Blog Post

Living Off Campus at HBS

they think about their living options at HBS? Joe: Finding off campus housing can be hard if you are not in town. The Boston housing market tends to really pick up around April/May and the vast majority... View Details

18 Jun 2020
Research & Ideas

What Is an "Essential" Purchase for a Low-Income Family?

won a $200 gift card in a community raffle and decided to buy a $200 flat-screen television. Participants were divided into two groups: in one, Joe was described as lower-income, or in the bottom 25 percent View Details

Keywords: by Rachel Layne

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Bankruptcy | Baker Library | Bloomberg Center | Harvard Business School

triggered by the popping of the overall housing bubble; which had, in turn, been fueled by the ability of these firms, as well as commercial banks, to finance so many mortgages... View Details

13 Jan 2012
Working Paper Summaries

Intermediaries for the IP Market

Keywords: by Andrei Hagiu & David Yoffie

11 Apr 2024
In Practice

Why Progress on Immigration Might Soften Labor Pains

for skilled and unskilled labor. Either way, immigration will be a critical issue during the US election season. The carefully negotiated bipartisan bill that failed in the House of Representatives earlier... View Details