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  • All HBS Web  (5,435)
    • People  (18)
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  • 8 Oct 2020
  • Panel Discussion

Perspectives in Health: Verily Health: "The Long Fix—Lessons from the Front Lines of Health Care and Health Tech"

By: Regina E. Herzlinger and Vivian Lee
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Herzlinger, Regina E., and Vivian Lee. Perspectives in Health: Verily Health: "The Long Fix—Lessons from the Front Lines of Health Care and Health Tech". Harvard Business School, October 8, 2020.
  • Article

Designing Transparency Systems for Medical Care Prices

By: David Cutler and Leemore S. Dafny
In the contentious political environment surrounding health care reform, calls for increased price transparency in health care are among the few areas of general agreement. But the wrong kind of transparency could actually harm patients, rather than help them. View Details
Keywords: Transparency; Health Care and Treatment; Price
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Cutler, David, and Leemore S. Dafny. "Designing Transparency Systems for Medical Care Prices." New England Journal of Medicine 364, no. 10 (March 10, 2011): 894–895.
  • July–August 2008
  • Article

Interview with a Quality Leader: Regina E. Herzlinger on Consumer-Driven Healthcare

By: Regina E. Herzlinger
Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration Chair at the Harvard Business School, Cambridge, MA. She received her bachelor's degree from MIT and her doctorate from the Harvard Business School The first woman to be tenured and... View Details
Keywords: Consumer-driven Health Care; Health Care and Treatment; Health Industry
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"Interview with a Quality Leader: Regina E. Herzlinger on Consumer-Driven Healthcare." Journal for Healthcare Quality 30, no. 4 (July–August 2008): 17–19.
  • Web

Policies | MBA

Policies Application Process As you prepare your application to Harvard Business School, please be aware of the following policies: All applications and recommendations must be submitted online. Each applicant is responsible for ensuring... View Details
  • 2013
  • Book

The American Health Care Paradox: Why Spending More Is Getting Us Less

By: Elizabeth H. Bradley and Lauren A. Taylor
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Bradley, Elizabeth H., and Lauren A. Taylor. The American Health Care Paradox: Why Spending More Is Getting Us Less. New York, NY: PublicAffairs, 2013.
  • 2014
  • Chapter

Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems

By: Patricia Satterstrom, Jeff Polzer and Robert Wei
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Satterstrom, Patricia, Jeff Polzer, and Robert Wei. "Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care Systems." Chap. 18 in Handbook of Conflict Management Research, edited by Oluremi B. Ayoko, Neal M. Ashkansy, and Karen Jehn, 291–307. Edward Elgar Publishing, 2014.
  • 15 Jul 2020
  • Video

Innovating in Health Care : Creating Breakthrough Services, Products and Business Models

  • Web

Demonstration Policy | About

Demonstration Policy This policy outlines guidance and requirements for and restrictions on demonstrations and other forms of dissent on the Harvard Business School campus. It complements the University-Wide... View Details

    Building A Culture of Health

    This ambitious volume sets out to understand how every company impacts public health and introduces a robust model, rooted in organizational and scientific knowledge, for companies committed to making positive contributions to health and wellness. Focusing on four... View Details

    • 17 Jun 2020
    • News

    Assessing the Value of Pediatric Aerodigestive Care

    • October 2012 (Revised October 2013)
    • Case

    Rock Health

    By: Robert F. Higgins and Ian McKown Cornell
    Rock Health was a San Francisco–based nonprofit organization offering accelerator services to spur innovation at the intersection of healthcare and technology. The company was the creation of Halle Tecco (HBS '11) and her HBS classmate Nate Gross (HBS '11), who met... View Details
    Keywords: Innovation; Incubation; Healthcare Technology; Startups; Entrepreneurship; Innovation and Management; Health Care and Treatment; Business Startups; Health Industry; San Francisco; California; United States
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    Higgins, Robert F., and Ian McKown Cornell. "Rock Health." Harvard Business School Case 813-035, October 2012. (Revised October 2013.)
    • May 2015
    • Case

    Acıbadem Healthcare Group

    By: Regina E. Herzlinger, Esel Çekin, Natalie Kindred and Gamze Yucaoglu
    Acıbadem Healthcare Group is Turkey's only premium nationwide hospital network. This case focuses on Acıbadem’s potential expansion strategy after it was acquired by International Healthcare Holdings Berhad (IHH) in 2011, the world's second-largest publicly listed... View Details
    Keywords: Health Care; Turkey; Hospital; Health Care and Treatment; Health; Health Industry; Turkey
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    Herzlinger, Regina E., Esel Çekin, Natalie Kindred, and Gamze Yucaoglu. "Acıbadem Healthcare Group." Harvard Business School Case 315-120, May 2015.
    • 08 Jun 2015
    • Working Paper Summaries

    Physician Beliefs and Patient Preferences: A New Look at Regional Variation in Health Care Spending

    Keywords: by David Cutler, Jonathan Skinner, Ariel Dora Stern & David Wennberg; Health
    • May 2025 (Revised May 2025)
    • Case

    Humana Commits to Value-Based Care

    By: V.G. Narayanan, Henry Eyring and David Lane
    In late 2023, CEO Bruce Broussard reviewed health insurer Humana’s transformation into a value-based care ecosystem. Under its CenterWell brand, the several millions of members in Humana Medicare Advantage plans now had access to Humana-provided primary care, home... View Details
    Keywords: Business Model; Business Units; Financing and Loans; Innovation Strategy; Growth and Development Strategy; Service Operations; Mergers and Acquisitions; Insurance; Health Care and Treatment; Partners and Partnerships; Health Industry; Health Industry; United States
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    Narayanan, V.G., Henry Eyring, and David Lane. "Humana Commits to Value-Based Care." Harvard Business School Case 125-013, May 2025. (Revised May 2025.)
    • March 2009 (Revised September 2010)
    • Case

    Dartmouth-Hitchcock Medical Center: Spine Care

    By: Robert S. Huckman, Michael E. Porter, Rachel Gordon and Natalie Kindred
    Describes the Spine Center at Dartmouth-Hitchcock Medical Center, a multidisciplinary unit that offers patients suffering from spinal problems "one-stop" access to a range of providers including orthopedic surgeons, neurosurgeons, neurologists, medical specialists in... View Details
    Keywords: Health Care and Treatment; Medical Specialties; Service Delivery; Service Operations; Integration; Value Creation; Health Industry; United States
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    Huckman, Robert S., Michael E. Porter, Rachel Gordon, and Natalie Kindred. "Dartmouth-Hitchcock Medical Center: Spine Care." Harvard Business School Case 609-016, March 2009. (Revised September 2010.)
    • 15 Dec 2014
    • News

    Curbing the cost of cancer care

    • March 2021
    • Supplement

    Humana (C) — Reorganization

    By: Regina E. Herzlinger and Ashley Ifeadike
    A summary of Humana's restructuring of its business around its pillars. View Details
    Keywords: Health Care; Health Care Industry; Health Insurance; Health Care Operations; Health; Health Care and Treatment; Insurance; Operations; Restructuring; Health Industry
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    Herzlinger, Regina E., and Ashley Ifeadike. "Humana (C) — Reorganization." Harvard Business School Supplement 321-122, March 2021.
    • Article

    Behavioral Hazard in Health Insurance

    By: Katherine Baicker, Sendhil Mullainathan and Joshua Schwartzstein
    A fundamental implication of standard moral hazard models is overuse of low-value medical care because copays are lower than costs. In these models, the demand curve alone can be used to make welfare statements, a fact relied on by much empirical work. There is ample... View Details
    Keywords: Insurance; Consumer Behavior; Health Care and Treatment; Insurance Industry
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    Baicker, Katherine, Sendhil Mullainathan, and Joshua Schwartzstein. "Behavioral Hazard in Health Insurance." Quarterly Journal of Economics 130, no. 4 (November 2015): 1623–1667. (Online Appendix.)
    • Web

    Field Course: Advanced Business Plans for Innovating in Health Care - Course Catalog

    is based primarily on class participation ,support of your classmates, and quality of business plan, relative to that submitted in the prior Innovating in Health Care class. Students are reminded of the... View Details
    • Research Summary

    Overview

    Patient Portals: The Provider Role
    Patient portals are widespread, but evidence of impact is limited. In this study, we use a large dataset spanning 2 years and >1 million patients across 650 primary care practices to explore the "other side" of portals: health... View Details
    Keywords: Healthcare Technology; Electronic Health Records; Health Care Delivery
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