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Dutch Leonard

Herman B. ("Dutch") Leonard is Eliot I. Snider and Family Professor of Business Administration at the Harvard Business School and the George F. Baker, Jr. Professor of Public Sector Management at Harvard University's John F. Kennedy School of Government. In... View Details

Keywords: federal government; federal government; federal government; federal government; federal government

12 May 2011
Research & Ideas

The Difficult Transition from For-Profit to Nonprofit Boards

similarities and differences between the different types of boards and what newcomers to nonprofit governance can expect. Comparing Nonprofits And For-profits There are a number of important similarities and differences between the... View Details

Keywords: by Sean Silverthorne

John A. Quelch

John A. Quelch is Executive Vice Chancellor and Distinguished Professor of Social Science at Duke Kunshan University. He is also John DeButts Professor at Duke University's Fuqua School of Business. Between 2017 and 2023 he was the Leonard M. Miller University... View Details

Keywords: federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government; federal government

January 2021 (Revised April 2022)
Case

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

By: William W. George and Amram Migdal

This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the... View Details

Keywords: COVID-19 Pandemic; Change; Disruption; Volatility; Communication; Competency and Skills; Customers; Decision Making; Ethics; Fairness; Moral Sensibility; Values and Beliefs; Finance; Cash Flow; Financial Condition; Financial Liquidity; Goods and Commodities; Corporate Governance; Health Pandemics; Human Resources; Executive Compensation; Employees; Employee Relationship Management; Resignation and Termination; Retention; Selection and Staffing; Innovation and Invention; Jobs and Positions; Job Cuts and Outsourcing; Job Design and Levels; Job Interviews; Job Offer; Labor; Employment; Human Capital; Working Conditions; Law; Leadership; Leadership Development; Leadership Style; Management; Business or Company Management; Crisis Management; Growth and Development Strategy; Management Practices and Processes; Management Style; Management Succession; Management Systems; Management Teams; Risk Management; Operations; Distribution; Order Taking and Fulfillment; Logistics; Service Delivery; Service Operations; Supply Chain; Organizations; Corporate Social Responsibility and Impact; Organizational Change and Adaptation; Outcome or Result; Personal Development and Career; Retirement; Work-Life Balance; Planning; Strategic Planning; Problems and Challenges; Relationships; Business and Community Relations; Labor and Management Relations; Risk and Uncertainty; Safety; Science; Strategy; Retail Industry; North and Central America; United States; Minnesota

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Educators

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20 Aug 2020
News

The U.S. Needs an SEC for its Health Care System

January 2023
Case

Natura: Weathering the Pandemic at Brazil's Cosmetic Giant

By: Brian Trelstad, Pedro Levindo and Carla Larangeira

Brazil's Natura, a multi-brand cosmetics group, has taken several measures to safeguard the livelihoods of its thousands of employees and millions of sales representatives during the COVID-19 health and economic crisis. The company has also made strides in its efforts... View Details

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Educators

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Faculty & Advisors | MBA

Faculty & Advisors MS/MBA Biotechnology: Life Sciences Faculty Amitabh Chandra, Ph.D. Henry and Allison McCance Professor of Business Administration at HBS, Ethel Zimmerman Winer Professor of Public Policy and Director of Health Policy Research at Harvard Kennedy... View Details

17 Mar 2015
First Look

First Look: March 17

Projects By: MacCormack, Alan, and Anant Mishra Abstract—Formal contracts represent an important governance instrument with which firms exercise control of and compensate partners in R&D projects. The specific type of contract used,... View Details

Keywords: Sean Silverthorne

Web

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Case What Wartime Service Taught These Historic Leaders by Avery Forman What can corporate leaders learn from executives who served their country during wartime conflicts? Drawing on a series of case studies, Robert Simons shares... View Details

2024
Working Paper

Mammography - Early Detection, Precise Diagnoses: Case Histories of Transformational Advances

By: Amar Bhidé, Srikant M. Datar and Katherine Stebbins

This case history describes how the development of x-ray-based techniques and equipment (“mammography”) led to widespread screening for breast cancer and enabled “minimally invasive” biopsies of breast tumors. Specifically, we chronicle how: 1) new protocols and... View Details

Keywords: Health Care and Treatment; Technological Innovation; Innovation Strategy; Technology Adoption; Collaborative Innovation and Invention; Innovation and Invention; Governing Rules, Regulations, and Reforms

Citation

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10 Nov 2011
HBS Case

HBS Cases: Making Lincoln Center Cool Again

groups of constituents and board members, using technology wisely, and planning for a future in the digital world. It also shows that there are alternative paths for a CEO to take—and that a strong organizational leader can make up for... View Details

Keywords: by Kim Girard; Entertainment & Recreation

2012
Other Unpublished Work

Towards Efficiencies in Canadian Internet Traffic Exchange

By: Benjamin Edelman and Bill Woodcock

Canadian Internet access is heavily and unnecessarily dependent upon foreign infrastructure, especially U.S. infrastructure. This dependence imposes significant burdens upon Canadian Internet users:

* Service prices are higher than would be the case if... View Details

Keywords: Networks; Canada; Privacy; Technology Networks; Rights; Communication Technology; Internet; Ethics; Telecommunications Industry; Canada

Citation

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01 Oct 2021
Blog Post

Alumni Spotlight: Career Advice from Alums Working in Climate

This year the theme of Climate Week is highlighting what businesses and governments can do to meet their climate targets. In that spirit, we have reached out to recent alums working in the climate space and asked them the following, “What... View Details

Keywords: Energy / Cleantech

18 Jul 2011
Research & Ideas

Looking in the Mirror: Questions Every Leader Must Ask

When CEOs speak with Rob Kaplan looking for answers, he usually focuses them instead on figuring out and discussing the right questions. "Show me a company, nonprofit, or a government leader that is struggling, and almost invariably... View Details

Keywords: by Carmen Nobel

January 2009 (Revised June 2009)
Case

Distribution at American Airlines (A)

By: Benjamin Edelman

American Airlines sought to reduce the fees it pays to global distribution services (GDSs)—such as SABRE—to reach travel agents. But GDSs held significant tactical advantages. For example, GDSs had signed long-term exclusive contracts with the corporate customers who... View Details

Keywords: Price; Globalized Firms and Management; Governing Rules, Regulations, and Reforms; Distribution; Service Operations; Competition; Air Transportation Industry; Travel Industry

Citation

Educators

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25 Nov 2008
First Look

First Look: November 25, 2008

about the benefits of the privatization of water services amongst low and middle-income groups immediately after the 2006 nationalization. Negative opinions about the privatization prevail. These are particularly strong amongst households... View Details

Keywords: Martha Lagace

Program

Strategic Marketing for Driving Growth

more business growth. This program is eligible for the Digital Transformation Certificate. Learn More Key Benefits Effective marketing strategy development and implementation is a crucial piece of the puzzle for business leaders who need... View Details

Rosabeth M. Kanter

Rosabeth Moss Kanter holds the Ernest L. Arbuckle Professorship at Harvard Business School, specializing in strategy, innovation, and leadership for change. Her strategic and practical insights guide leaders worldwide through teaching, writing, and direct... View Details

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What Do Non-Governmental Organizations Do?

ULI Report Provides Wildfire, Energy, and Economic Resilience Strategies to Sonoma County

Dutch Leonard

The Difficult Transition from For-Profit to Nonprofit Boards

John A. Quelch

Best Buy's Corie Barry: Confronting the COVID-19 Pandemic

The U.S. Needs an SEC for its Health Care System

Natura: Weathering the Pandemic at Brazil's Cosmetic Giant

Faculty & Advisors | MBA

First Look: March 17

Browse All Articles, Research, & Case Studies - HBS Working Knowledge

Mammography - Early Detection, Precise Diagnoses: Case Histories of Transformational Advances

HBS Cases: Making Lincoln Center Cool Again

Towards Efficiencies in Canadian Internet Traffic Exchange

Alumni Spotlight: Career Advice from Alums Working in Climate

Looking in the Mirror: Questions Every Leader Must Ask

Distribution at American Airlines (A)

First Look: November 25, 2008

Strategic Marketing for Driving Growth

Rosabeth M. Kanter