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    Fit to Compete

    Is Silence Killing Your Strategy? In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details
    • November 1995 (Revised March 2004)
    • Case

    Massachusetts General Hospital: CABG Surgery (A)

    By: Steven C. Wheelwright and James Weber
    A cross-functional team at Massachusetts General Hospital tries to reengineer the service delivery process (the "care path") for heart bypass surgery (CABG) in order to shorten hospital stays (and lower costs) while maintaining/enhancing the quality of care provided. View Details
    Keywords: Health Care and Treatment; Medical Specialties; Business Processes; Mission and Purpose; Product Positioning; Product Marketing; Management Practices and Processes; Customer Satisfaction; Service Delivery; Service Operations; Fair Value Accounting; Ethics; Pharmaceutical Industry; Health Industry; Massachusetts
    Related
    • 10 Dec 2021
    • News

    New NYC Law Restricts Hiring Based on Artificial Intelligence

      Michael Beer

      MICHAEL BEER

      Mike Beer is the Cahners-Rabb Professor of Business Administration, Emeritus at the Harvard Business School and author Fit to Compete: Why Honest Conversations About Your Company’s... View Details

      • September 2009
      • Module Note

      Leading Teams Note

      By: Jeffrey T. Polzer
      This note, which describes the architecture and processes that characterize effective teams, begins by detailing the steps involved in designing a team, from diagnosing the complexity, interdependence, and objectives of the task to harnessing the key resources teams... View Details
      Keywords: Interpersonal Communication; Experience and Expertise; Decision Choices and Conditions; Knowledge Sharing; Leadership; Business Processes; Groups and Teams
      Related
      • December 1999 (Revised March 2000)
      • Case

      Ajinomoto Co., Inc.

      By: Ray A. Goldberg, Carin-Isabel Knoop and Cate Reavis
      In the fall of 1999, Kumio Egashira, president of Ajinomoto, a 90-year old, Japan-based processed foods and specialty chemicals company, and his team of senior executives were deciding how to globally maximize the synergies that existed between their food and amino... View Details
      Keywords: Management Teams; Food; Chemicals; Globalization; Food and Beverage Industry; Chemical Industry; Japan
      Related
      • 31 Aug 2013
      • News

      Hulbert on Investing: Beyond the Superstar CEO

      • 24 Sep 2019
      • Blog Post

      Launching a Career in Clean Energy

      Established in 2010, the HBS Business & Environment Initiative (BEI) works to deepen understanding of the environmental challenges facing business leaders and inspire new ideas and practical, effective... View Details
      • Web

      2+2 Program - MBA

      2+2 Program Why 2+2? What is 2+2? A way for current students, either in college or a full-time master’s degree program, to apply to Harvard Business School on a deferred basis. The 2+2 program is comprised of at least two years of... View Details
      • October 1999 (Revised July 2002)
      • Case

      WingspanBank.com (A)

      By: Sandra J. Sucher and Daniel Galvin
      The case describes the new product development process for WingspanBank.com, an Internet-only financial services "infomediary" created by a team from Bank One's First USA division. The creation of the bank is described from concept development to prelaunch decision... View Details
      Keywords: Business Startups; Decision Making; Information Management; Management Practices and Processes; Managerial Roles; Product Development; Performance Consistency; Competitive Advantage; Internet; Financial Services Industry; Web Services Industry; United States
      Related
      • 15 Jul 2013
      • Research & Ideas

      Five Imperatives for Improving Health Care

      Innovation in health care treatment seems to far outpace innovation in health care business management. Just ask President Obama—two weeks ago he delayed enactment of a key provision of the new health care law for fear its requirements... View Details
      Keywords: by Carmen Nobel; Health
      • Research Summary

      Overview

      By: Lynda M. Applegate
      My current research builds on past research on the role of information, analytics and technology in transforming business and society. Over the past two years, this research focuses on how organizations partner to build innovation ecosystems that accelerate the... View Details
      Keywords: Innovation Ecosystems; Leadership And Change Management; Organizational Adaptation; Innovation and Invention; Energy; Entrepreneurship; Leadership; Organizations; Technology; Strategy; Technology Industry; Web Services Industry; Information Technology Industry; Information Industry; Africa; North and Central America; Middle East
      • 05 Jul 2006
      • Working Paper Summaries

      Why IT Matters in Midsized Firms

      Keywords: by Marco Iansiti, George Favaloro, James Utzschneider & Greg Richards; Technology; Computer
      • September 2008 (Revised December 2011)
      • Case

      Frank Addante, Serial Entrepreneur

      By: Noam T. Wasserman and Antony Uy
      Frank Addante is a 28-year-old serial entrepreneur who is in the process of building his fifth venture. Of his first four ventures, two were sold, one went public, and in the last he decided to close the venture and return unused capital to his investors. With the... View Details
      Keywords: Business Startups; Entrepreneurship; Venture Capital; Equity; Selection and Staffing; Groups and Teams
      Related
      • July 1999
      • Background Note

      Management Development Plan In A Family Business, The

      By: John A. Davis
      Defines management development objectives for family members employed in their family business. Outlines a process of putting these individuals on a career path to provide them with needed developmental experiences while respecting the broader needs of the... View Details
      Keywords: Family Business; Goals and Objectives; Management Practices and Processes; Organizations; Leadership Development; Experience and Expertise
      Related
      • 2020
      • Book

      Fit to Compete: Why Honest Conversations About Your Company's Capabilities Are the Key to a Winning Strategy

      By: Michael Beer
      Is Silence Killing Your Strategy?
      In his thirty years of working in corporations, Harvard Business School professor Michael Beer has witnessed firsthand how organizational silence derails strategic objectives. When employees can't speak truth to power, senior... View Details
      Keywords: Honesty; Communication; Organizational Culture; Trust; Strategy; Performance Effectiveness
      Related

        Felix Oberholzer-Gee

        Felix Oberholzer-Gee is the Andreas Andresen Professor of Business Administration at Harvard Business School. An award-winning instructor, his academic work and consulting are focused on competitive strategy and the effects of digital technology on corporate... View Details

        Keywords: media; professional services; manufacturing; advertising
        • 01 Apr 2015
        • Research & Ideas

        The Slow, Steady Battle to Fix Cancer Care

        After a cancer patient's first 30 days in the American medical system, the bills start stacking up—right next to the pile of paperwork explaining benefits. "It's very hard for patients to match these things up," says Dr. Thomas W. Feeley, who recently joined... View Details
        Keywords: by Carmen Nobel; Health
        • 19 Apr 2011
        • First Look

        First Look: April 19

        the right questions. The challenge lies in being able to step back, reflect, and ask the key questions that are critical to your performance and your organization's effectiveness. In What to Ask the Person in the Mirror, HBS professor and View Details
        Keywords: Sean Silverthorne
        • 27 Sep 2017
        • Research & Ideas

        What Happens When Ordinary People Get Creative?

        over the next decade or so, where more and more things that are considered creative breakthroughs will be made by people whose names are never going to be known as famous individuals,” says Amabile, a Baker Foundation Professor and the Edsel Bryant Ford Professor of... View Details
        Keywords: by Carmen Nobel