business - Publications - Faculty & Research

16 Jun 2020
Research & Ideas

Your Customers Have Changed. Here's How to Engage Them Again.

competing in current or new markets (i.e., new customers and/or new geographies). [div class=infogram-embed data-id=_/ugHI2ETiABnZVxAuNYu9][/div] First Quadrant: Firms stay in the status quo or pre-COVID situation. As discussed earlier, times have changed, and View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim; Retail; Service

16 Mar 2016
News

Prof. Emeritus Norman Berg Dies at 85

TeachingInterests

Business, Government and the International Economy

By: Dante Roscini

Business, Government, and the International Economy (BGIE) is a course about the broad economic and political context in which business operates. Throughout their careers business leaders are asked to formulate and lead their firm's responses to the external... View Details

12 May 2015
Other Presentation

Shared Value and Strategy (Video)

By: Michael E. Porter

Harvard Business School Professor Michael E. Porter presents at the Shared Value Leadership Summit on how creating both business and social value makes a company stand out against the competition. View Details

Keywords: Society; Strategy; Competitive Advantage; United States

Citation

25 Oct 2013
News

The Vast Majority Of Music Online Goes Basically Unpurchased

08 Oct 2012
News

The Immigrants Who Built America's Financial System

04 Jun 2021
News

The Pandemic Has Changed America Forever, and It’s Fantastic, Says Kevin O’Leary

October 2011
Case

Levendary Cafe: The China Challenge

By: Christopher A. Bartlett and Arar Han

Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Cafe, a $10 billion US-based fast food chain. Strategically, many of her corporate staff have become concerned that the... View Details

Keywords: Globalization; International Management; Foreign Subsidiaries; General Managers; Strategy; Management Style; Strategic Planning; Business Subsidiaries; Multinational Firms and Management; Adaptation; Entrepreneurship; Relationships; Standards; Cross-Cultural and Cross-Border Issues; Retail Industry; Food and Beverage Industry; China; United States

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Blog

Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization: Creating Psychological Safety in the... View Details