Publications

17 Dec 2015
News

Conducting Research That Influences Practice

Tami Kim, a doctoral student at HBS, is conducting research into how the restaurant business could benefit from transparency—literally—by making it possible for chefs and diners to see one another. Her findings on employee and customer satisfaction could help transform... View Details

01 Apr 1998
News

World Class Learning

presence," reports Martha B. Achenbaum, associate director of MBA Admissions. "For example, the HBS Club of Paris has been hosting an information reception for many years, and these sessions are very well-attended," she says. Achenbaum... View Details

Keywords: Eileen K. McCluskey

January 2017 (Revised April 2017)
Supplement

Bridj and the Business of Urban Mobility (B): A New Model in Kansas City

By: Rosabeth Moss Kanter and Jonathan Cohen

In late 2016, Bridj was expanding its digital platform to help address urban mobility problems faced by cities across the country and the world. Its founder and CEO, Matt George, weighed up several possible strategies for growth as he aimed to responsibly build the... View Details

December 2003
Teaching Note

Capital One Financial Corporation (TN)

By: Bharat N. Anand and Michael G. Rukstad

Teaching Note to (9-700-124). View Details

Keywords: Customization and Personalization; Industry Structures; Internet and the Web; Competitive Strategy; Information Management; Financial Services Industry

19 Aug 2010
News

Classroom Hijinks: Catchphrases, Mottos, Cheers, and Mascots

Let me sing the praises of the unknown genius who devised the system in which an MBA section is taught all its first-year courses in one classroom. According to A Delicate Experiment, Jeff Cruikshank’s history of the early years of HBS (p. 282), Dean Donham’s... View Details

Keywords: Keith Larson; Colleges, Universities, and Professional Schools; Educational Services

Article

Managing Digital Design at BMW

By: Stefan Thomke

Keywords: Information Technology; Design; Transportation; Auto Industry

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June 2023
Teaching Note

Komatsu and Smart Construction

By: David J. Collis

Teaching Note for HBS Case No. 521-042. The case describes the introduction by Komatsu, the Japanese earth moving equipment manufacturer, of a new business model—Smart Construction. This replaces the one-time sale of a capital good with a software platform that... View Details

Keywords: Strategy; Corporate Strategy; Technology Adoption; Construction Industry

2020
Chapter

Google, Apple, Facebook, Amazon: Is Winner-Take-All True?

By: David B. Yoffie

Keywords: Platform; Technology; Digital Platforms

December 2014
Technical Note

The Thermostat Industry: Transformation from Analog to Digital

By: Karim R. Lakhani, Kerry Herman and Christine Snively

This note examines the evolution of the thermostat industry as it transitioned from analog to digital technologies. It presents an overview of key industry participants and the shift in value creation and value capture models for firms. View Details

Keywords: Digital; Digital Convergence; Business Models; Digital Transition; Technology Change; Technology Strategy; Information Technology; Digital Transformation; United States

Educators

August 2007
Article

Negotiations versus Auctions: New Advice for Buyers

By: Ian Larkin

Keywords: Negotiation; Auctions; Information

January 2008
Article

Learning the Fine Art of Collaboration

By: Alan MacCormack and Theodore Forbath

Innovations are increasingly brought to the market by networks of firms, selected for their unique capabilities and operating in a coordinated manner. This collaborative model demands that firms develop different skills, yet despite this need, there is little guidance... View Details

Keywords: Digital Platforms

2007
Other Unpublished Work

Five Facts You Need to Know about Technology Diffusion

By: Diego Comin, Bart Hobijn and Emilie Rovito

Keywords: Technology Adoption

summer 1997
Article

An Empirical Exploration of a Technology Race

By: J. Lerner

An extensive theoretical literature examines technological competition, and in particular whether leaders maintain their standing. These models, however, have received little support. Innovation is examined in the disk drive industry, an environment particularly... View Details

Keywords: Information Technology; Learning

August 1997
Article

Continuous Quality Improvement Decreases Length of Stay and Adverse Events: A Case Study in an Interventional Cardiology Program

By: H. Hashimoto, Richard Bohmer, L. C. Harrell and I. F. Palacios

Keywords: Health; Programs; Quality; Information

2005
Other Unpublished Work

Next Generation Learning via Next Generation Content

By: D. Quinn Mills

Keywords: Information Technology; Learning

January 1987 (Revised January 1990)
Case

The World VCR Industry

By: David B. Yoffie

In the 1980s Japan dominated the world industry for video cassette recorders. This case looks at the evolution of the technology and competition in VCRs, the battles between VHS and Beta, and the emerging threats to Japanese dominance. View Details

Keywords: Information Technology; Competition; Technology Industry; Electronics Industry; Japan

Educators