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      • March 1998 (Revised February 2001)
      • Case

      PlanetAll

      By: Jeffrey F. Rayport
      PlanetAll is a Web-based contact manager that automatically updates users' contact information. In early 1998, the young company must decide whether to compete with large Web sites and become a destination site or to become an enabling technology for other contact... View Details
      Keywords: Business or Company Management; Marketing Strategy; Internet and the Web; Information Technology; Business Startups; Web Services Industry; Web Services Industry
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      Rayport, Jeffrey F., Michelle Toth, and Carrie Ardito. "PlanetAll." Harvard Business School Case 898-105, March 1998. (Revised February 2001.)
      • March 1998 (Revised March 1999)
      • Case

      Dell Online

      By: V. Kasturi Rangan and Marie Bell
      Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details
      Keywords: Consumer Behavior; Market Transactions; Goals and Objectives; Business Processes; Distribution Channels; Internet and the Web; Information Infrastructure; Competitive Advantage; Computer Industry; Retail Industry
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      Rangan, V. Kasturi, and Marie Bell. "Dell Online." Harvard Business School Case 598-116, March 1998. (Revised March 1999.)
      • February 1998 (Revised June 1999)
      • Case

      DigitalThink: Startup

      By: William A. Sahlman, Michael J. Roberts and Christina L. Darwall
      Describes a recent Berkeley MBA's attempts to start a business aimed at corporate training via the Internet. Describes the very early efforts at finding an attorney, accountant, and financing, and the interrelationships among these choices. View Details
      Keywords: Internet and the Web; Entrepreneurship; Problems and Challenges; Business Startups; Service Industry
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      Sahlman, William A., Michael J. Roberts, and Christina L. Darwall. "DigitalThink: Startup." Harvard Business School Case 898-186, February 1998. (Revised June 1999.)
      • 1998
      • Chapter

      Developing Products for the Internet

      By: A. D. MacCormack and M. Iansiti
      Keywords: Product Development; Internet and the Web; Information Technology; Technology Industry
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      MacCormack, A. D., and M. Iansiti. "Developing Products for the Internet." In Sense and Respond: Capturing Value in the Network Era, edited by Stephen P. Bradley and Richard L. Nolan. Boston: Harvard Business School Press, 1998.
      • January 1998
      • Case

      Frontgate Catalog

      By: Jeffrey F. Rayport
      Frontgate is a high-end, Lebanon, Ohio-based catalog business. The decision makers are trying to determine how much financial and personnel resources to invest in the development of a Web site. The decision is being made in light of branding issues and competitor's Web... View Details
      Keywords: Customer Relationship Management; Competition; Internet and the Web; Brands and Branding; Retail Industry; Ohio
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      Rayport, Jeffrey F., and Carrie Ardito. "Frontgate Catalog." Harvard Business School Case 898-080, January 1998.
      • January 1998 (Revised June 1999)
      • Case

      Chemdex.com

      By: William A. Sahlman, Michael J. Roberts and Laurence E. Katz
      An Internet start-up company is developing an online marketplace for specialty chemicals and reagents. David Perry has been named a runner-up in the 1st annual HBS Business Plan contest and now faces seed-stage financing questions--how much money to raise, at what... View Details
      Keywords: Valuation; Internet and the Web; Chemicals; Business Startups; Capital; Chemical Industry
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      Sahlman, William A., Michael J. Roberts, and Laurence E. Katz. "Chemdex.com." Harvard Business School Case 898-076, January 1998. (Revised June 1999.)
      • December 1997 (Revised February 1998)
      • Case

      Black Sun Interactive, Inc. (B)

      By: Dorothy A. Leonard and Sylvia Sensiper
      Keywords: Web Services Industry
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      Leonard, Dorothy A., and Sylvia Sensiper. "Black Sun Interactive, Inc. (B)." Harvard Business School Case 698-043, December 1997. (Revised February 1998.)
      • November 1997 (Revised May 2002)
      • Case

      MicroAge, Inc.: Orchestrating the Information Technology Value Chain

      By: Lynda M. Applegate and Kirk A. Goldman
      MicroAge, Inc. started as a storefront in Tempe, AZ in 1976 selling personal computer kits to hobbyists. During their first year of operation, founders Jeff McKeever and Alan Hald sold $1.5 million worth of computer kits, priced at under $1,000 each. Twenty years... View Details
      Keywords: Transformation; Growth Management; Risk Management; Product; Opportunities; Horizontal Integration; Information Infrastructure; Information Technology; Internet and the Web; Technology Industry; Arizona
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      Applegate, Lynda M., and Kirk A. Goldman. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain." Harvard Business School Case 398-068, November 1997. (Revised May 2002.)
      • November 1997 (Revised October 2000)
      • Case

      Interactive Minds (A)

      By: William A. Sahlman, Michael J. Roberts and Christina L. Darwall
      The efforts of two recent Harvard Business School graduates to start a venture capital/consulting firm focused on opportunities related to the Internet are recounted. Raises the question of what the nature of this opportunity is, how well-positioned the protagonists... View Details
      Keywords: Venture Capital; Internet and the Web; Market Entry and Exit; Financing and Loans; Business Startups; Consulting Industry
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      Sahlman, William A., Michael J. Roberts, and Christina L. Darwall. "Interactive Minds (A)." Harvard Business School Case 898-072, November 1997. (Revised October 2000.)
      • fall 1997
      • Article

      Commentary on 'Exploring the Implications of the Internet for Consumer Marketing'

      By: J. A. Deighton
      Keywords: Internet and the Web; Customers; Marketing
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      Deighton, J. A. "Commentary on 'Exploring the Implications of the Internet for Consumer Marketing'." Journal of the Academy of Marketing Science 25, no. 4 (fall 1997).
      • September–October 1997
      • Article

      Developing Products on Internet Time

      By: A. D. MacCormack and M. Iansiti
      Keywords: Product; Internet and the Web; Manufacturing Industry
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      MacCormack, A. D., and M. Iansiti. "Developing Products on Internet Time." Harvard Business Review 75, no. 5 (September–October 1997).
      • August 1997
      • Case

      Industry.Net (A)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (A)." Harvard Business School Case 598-034, August 1997.
      • August 1997
      • Case

      Industry.Net (B-1)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (B-1)." Harvard Business School Case 598-035, August 1997.
      • August 1997
      • Case

      Industry.Net (B-2)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (B-2)." Harvard Business School Case 598-036, August 1997.
      • August 1997
      • Case

      Industry.Net (C)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (C)." Harvard Business School Case 598-037, August 1997.
      • August 1997
      • Case

      Industry.Net (D)

      By: Das Narayandas and Christine Steinman
      Keywords: Web Services Industry
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      Narayandas, Das, and Christine Steinman. "Industry.Net (D)." Harvard Business School Case 598-038, August 1997.
      • 1997
      • Chapter

      Frontiers of Online Financial Services

      By: R. Kalakota and F. Frei
      Keywords: Internet and the Web; Finance; Financial Services Industry; Information Technology Industry
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      Kalakota, R., and F. Frei. "Frontiers of Online Financial Services." Chap. 2 in Banking and Finance on the Internet, edited by M. Cronin, 19–74. New York: Van Nostrand Reinhold, 1997.
      • June 1997
      • Background Note

      A Note on the Internet

      By: Paul A. Gompers and Jeffrey A. Farrell
      Examines the evolution and structure of the Internet. A particular focus is placed on various business segments and possible applications of Internet technology. View Details
      Keywords: Industry Structures; Internet and the Web
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      Gompers, Paul A., and Jeffrey A. Farrell. "A Note on the Internet." Harvard Business School Background Note 297-109, June 1997.
      • May 1997 (Revised July 1997)
      • Case

      Vermeer Technologies (B): Realizing the Dream

      By: Ashish Nanda
      The Vermeer team works day and night to develop its software offering, unforeseen difficulties and internal tensions notwithstanding. In less than a year, the product is ready. The Vermeer team waits anxiously for the market to pronounce its verdict. View Details
      Keywords: Internet and the Web; Applications and Software; Business Startups; Product Development; Information Technology Industry
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      Nanda, Ashish, and Georgia Levenson. "Vermeer Technologies (B): Realizing the Dream." Harvard Business School Case 397-080, May 1997. (Revised July 1997.)
      • May 1997
      • Teaching Note

      Tale of Two Electronic Components Distributors TN

      By: Ananth Raman and Bharat P. Rao
      Teaching Note for (9-697-064). View Details
      Keywords: Distribution Channels; Negotiation Deal; Consolidation; Growth and Development; Internet and the Web; Complexity; Electronics Industry
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      Raman, Ananth, and Bharat P. Rao. "Tale of Two Electronic Components Distributors TN." Harvard Business School Teaching Note 697-124, May 1997.
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