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  • All HBS Web  (4,943)
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  • December 1987 (Revised August 1990)
  • Case

Florida Power & Light's Quality Improvement Program

Describes a major electric utility's highly successful effort to institute a comprehensive quality improvement program throughout the organization. Designed to be used in a comparative analysis of the quality improvement effort described in Paul Revere Insurance Co.... View Details
Keywords: Organizational Change and Adaptation; Quality; Performance Productivity; Utilities Industry; Florida
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Hart, Christopher. "Florida Power & Light's Quality Improvement Program." Harvard Business School Case 688-043, December 1987. (Revised August 1990.)
  • June 2002 (Revised September 2002)
  • Case

Pokemon: Gotta Catch 'Em All (Abridged)

By: Youngme E. Moon
Pokemon, the colloquial name given to a collection of 150 fantastic, animal-inspired creatures with organic powers and the capacity to evolve, are the stars of video games, trading card games, and TV cartoons. Conceived in Japan in 1996, Pokemon quickly became that... View Details
Keywords: Brands and Branding; Age; Business or Company Management; Marketing Strategy; Product Launch; Cross-Cultural and Cross-Border Issues; Copyright; Video Game Industry; Video Game Industry; Japan; Asia; United States
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Moon, Youngme E. "Pokemon: Gotta Catch 'Em All (Abridged)." Harvard Business School Case 502-092, June 2002. (Revised September 2002.)
  • 23 Aug 2018
  • News

This is how successful CEOs spend their time

  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

empirical methods in permitting strong conclusions. Finally, we offer several observations on the implications of certain analyses in the paper. Overall, the authors are to be applauded for their efforts to maintain a high standard in... View Details
Keywords: Martha Lagace
  • March 2012
  • Case

Angry Birds

By: Sunil Gupta and Dharmishta Rood
Within months of its launch in December 2009, Angry Birds, a mobile game created by a small Finnish company, Rovio Entertainment Ltd., became an international hit. By late 2011, Rovio was not only making Angry Birds games for the iPhone, Android and other mobile... View Details
Keywords: Brands and Branding; Marketing Strategy; Diversification; Expansion; Video Game Industry; Finland
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Gupta, Sunil, and Dharmishta Rood. "Angry Birds." Harvard Business School Case 512-033, March 2012.

    Entry into Platform-based Markets

    This paper examines the relative importance of platform quality, indirect network effects, and consumer expectations on the success of entrants in platform-based markets. We develop a theoretical model and find that an entrant's success depends on the strength of... View Details
    • June 2024
    • Case

    Metub: Scaling Influence beyond Vietnam

    By: Paul A. Gompers and Shu Lin
    Founded in 2014, Metub was a leading video and talent network in Vietnam. It managed over 3,000 channels on YouTube and more than 3,000 content creators. To expand creators’ income opportunities across multiple platforms, Metub had diversified beyond its original... View Details
    Keywords: Intellectual Property; Business or Company Management; Brands and Branding; Competition; Diversification; Expansion; Recruitment; Entrepreneurship; Media and Broadcasting Industry; Viet Nam; Southeast Asia
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    Gompers, Paul A., and Shu Lin. "Metub: Scaling Influence beyond Vietnam." Harvard Business School Case 824-137, June 2024.
    • July 2012
    • Case

    Revenue Solutions, LLC

    By: Richard S. Ruback and Royce Yudkoff
    Ari Wasserman and Nick Esayian were both dissatisfied with their future prospects in their current careers. Wasserman, who managed an infomercial business for a direct response consumer marketing company, wanted more flexibility and ownership. Esayian was the CEO of... View Details
    Keywords: Work-Life Balance; Partners and Partnerships; Small Business; Israel; United States
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    Ruback, Richard S., and Royce Yudkoff. "Revenue Solutions, LLC." Harvard Business School Case 213-032, July 2012.
    • July 2022
    • Case

    General Mills: Responding to the Killing of George Floyd (A)

    By: Debora L. Spar and Alicia Dadlani
    Jeff Harmening, CEO of General Mills, one of the world's largest manufacturers of breakfast cereals and packaged foods, was deeply disturbed and instantly aware that he and General Mills would need to respond. George Floyd, an African-American man who had been accused... View Details
    Keywords: Race; Decisions; Social Issues; Corporate Social Responsibility and Impact; Consumer Products Industry; Food and Beverage Industry; Minneapolis; Minnesota; United States
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    Spar, Debora L., and Alicia Dadlani. "General Mills: Responding to the Killing of George Floyd (A)." Harvard Business School Case 323-019, July 2022.
    • 01 Jul 2009
    • Working Paper Summaries

    File-Sharing and Copyright

    Keywords: by Felix Oberholzer-Gee & Koleman Strumpf; Technology; Entertainment & Recreation
    • 20 Feb 2018
    • News

    Forged in Crisis

    • 03 Mar 2022
    • News

    Can Workers Climb the Career Ladder From Outside the Office?

    • 10 May 2021
    • News

    Page: A GED for College? Not as Far-Fetched As It Sounds

    • 04 Feb 2020
    • News

    To bring real change, leaders need to look outside their office building

    • 2017
    • Book

    Extreme Teaming: Lessons in Complex, Cross-Sector Leadership

    By: Amy C. Edmondson and Jean-François Harvey
    Today's global enterprises increasingly involve collaborative work by teams of experts operating across different professions, organizations, and industries. Extreme Teaming provides new insights into the world of complex, cross-industry projects and the ways... View Details
    Keywords: Groups and Teams; Collaborative Innovation and Invention; Leadership; Complexity
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    Edmondson, Amy C., and Jean-François Harvey. Extreme Teaming: Lessons in Complex, Cross-Sector Leadership. Emerald Group Publishing, 2017.
    • June 2007 (Revised April 2010)
    • Case

    Comcast Corporation

    By: Anita Elberse and Jason Schreiber
    In October 2006, Comcast executives had entered negotiations with broadcast networks to broaden the selection of free network content distributed via its video-on-demand (VOD) service. The major broadcast networks, however, were unsure of the effect it would have on... View Details
    Keywords: Marketing Strategy; Product Launch; Consumer Behavior; Competitive Strategy; Technology Adoption; Motion Pictures and Video Industry; Motion Pictures and Video Industry
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    Elberse, Anita, and Jason Schreiber. "Comcast Corporation." Harvard Business School Case 507-080, June 2007. (Revised April 2010.)
    • 2019
    • Working Paper

    Second Chance: Life with Less Student Debt

    By: Marco Di Maggio, Ankit Kalda and Vincent Yao
    Rising student debt is considered one of the creeping threats of our time. This paper examines the effect of student debt relief on individual credit and labor market outcomes. We exploit the plausibly random debt discharge due to the inability of National Collegiate,... View Details
    Keywords: Student Debt; Private Student Loans; Legal Settlement; Mobility; Debt Collection; Debt Relief; Borrowing and Debt; Personal Finance; Outcome or Result; United States
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    Di Maggio, Marco, Ankit Kalda, and Vincent Yao. "Second Chance: Life with Less Student Debt." Working Paper, May 2019. (Forthcoming in The Journal of Finance.)
    • 04 Nov 2010
    • News

    Harvard a Hit in China, but India Proves Trickier

    • February 2010 (Revised April 2010)
    • Case

    China: Getting Richer Still

    By: Diego A. Comin and Richard H. K. Vietor
    In the last quarter of 2009, China's GDP growth rate again approached 10%. While the global financial crisis had certainly hurt - causing layoffs of as many as 20 million factory workers - a huge stimulus package on top of continuing domestic demand had restored... View Details
    Keywords: History; Resource Allocation; Corporate Social Responsibility and Impact; Social Issues; Policy; Business and Government Relations; Macroeconomics; Demand and Consumers; Leading Change; Economic Growth; China
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    Comin, Diego A., and Richard H. K. Vietor. "China: Getting Richer Still." Harvard Business School Case 710-050, February 2010. (Revised April 2010.)
    • 2022
    • Working Paper

    Why Do Index Funds Have Market Power? Quantifying Frictions in the Index Fund Market

    By: Zach Y. Brown, Mark Egan, Jihye Jeon, Chuqing Jin and Alex A. Wu
    Index funds are one of the most common ways investors access financial markets and are perceived to be a transparent and low-cost alternative to active investment management. Despite these purported virtues of index fund investing and the introduction of new products... View Details
    Keywords: Mutual Funds; Passive Investing; Asset Management; Financial Markets; Investment Funds; Financial Management; Financial Services Industry; United States
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    Brown, Zach Y., Mark Egan, Jihye Jeon, Chuqing Jin, and Alex A. Wu. "Why Do Index Funds Have Market Power? Quantifying Frictions in the Index Fund Market." Harvard Business School Working Paper, No. 24-019, October 2023. (NBER Working Paper Series, No. 31778, October 2023.)
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