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  • 01 Jun 2023
  • News

Curb Appeal

with the aftermath. And the most visible signs of New York’s garbage problems—rats dragging slices of pizza along subway platforms and bags of trash left curbside for hours on end—are just the tip of the rubbish pile. Although New York... View Details
Keywords: Alexander Gelfand; photography by Vance Jacobs; Justice, Public Order, and Safety Activities; Government
  • Web

Jana Kierstead | About

intellectual property, academic pedagogy and faculty talent of the School as a premier provider of high quality online business education. Since its inception in January 2013, HBS Online has launched twelve products on two distinct View Details
  • 31 Mar 2022
  • Op-Ed

Navigating the ‘Bermuda Triangle’ in Professional Services

legal services, Eden McCallum in management consulting, and Gerson Lehrman in expert services present themselves as platforms that bring together professionals and clients. As in other platform settings,... View Details
Keywords: by Ashish Nanda
  • Web

MOC Affiliate Network - Institute For Strategy And Competitiveness

understand, teach, and upgrade competitiveness through a highly scalable structure. The Institute for Strategy and Competitiveness at Harvard Business School developed the curriculum, teaching materials, and a View Details
  • 01 Sep 2023
  • News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details
Keywords: Jen McFarland Flint; Real Estate
  • October 2016
  • Supplement

24 Hour Fitness (B): Ownership Changes, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2016, 24 Hour Fitness was the number-two fitness chain in the United States, generating revenues of $1.4 billion from 441 clubs serving 3.8 million members. Based in San Ramon, California, 24 Hour Fitness operated clubs in 13 states. Having grown rapidly to become... View Details
Keywords: Advertising; Advertising Campaigns; Buildings and Facilities; Acquisition; Business Growth and Maturation; Business Model; Business Organization; For-Profit Firms; Customers; Customer Focus and Relationships; Customer Satisfaction; Age; Training; Private Equity; Financing and Loans; Price; Profit; Revenue; Geographic Location; Geographic Scope; Health; Nutrition; Business History; Human Resources; Employees; Employee Relationship Management; Recruitment; Selection and Staffing; Journals and Magazines; Human Capital; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Management Teams; Marketing; Brands and Branding; Marketing Channels; Marketing Communications; Marketing Strategy; Social Marketing; Demand and Consumers; Market Entry and Exit; Media; Organizational Design; Private Ownership; Problems and Challenges; Groups and Teams; Sales; Salesforce Management; Situation or Environment; Welfare or Wellbeing; Sports; Strategy; Business Strategy; Competition; Competitive Strategy; Competitive Advantage; Corporate Strategy; Expansion; Segmentation; Information Technology; Internet; Mobile Technology; Online Technology; Software; Web Sites; Value; Valuation; Health Industry; Media and Broadcasting Industry; United States; California; San Francisco
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  • February 2023
  • Case

Roblox: Virtual Commerce in the Metaverse

By: Ayelet Israeli and Nicole Tempest Keller
In 2022, Roblox had 58.8 million daily active users, including over half of all children and teens under the age of 16 in the United States. Roblox, a free-to-use “co-experience platform”, allowed users to come together in immersive 3D experiences to socialize, work,... View Details
Keywords: Entertainment; Games, Gaming, and Gambling; Market Design; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Business Strategy; Economics; Economy; Economic Systems; Advertising; Advertising Campaigns; Digital Platforms; Markets; Price; Innovation and Management; Entertainment and Recreation Industry; Video Game Industry; Technology Industry; United States; California; North America; South America; Asia; Europe
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  • 07 Apr 2023
  • Research & Ideas

When Celebrity ‘Crypto-Influencers’ Rake in Cash, Investors Lose Big

coins and tokens—payments they often fail to disclose. Unfortunately for retail investors, following online crypto advice, especially from self-described “experts,” has the potential to bring significant financial losses, according to new research by Harvard View Details
Keywords: by Kristen Senz
  • Web

Faculty & Researchers - Managing the Future of Work

Mehta. Hugging Face: Serving AI on a Platform , Harvard Business School Case, 2022. With Daniel Yue, Kerry Herman, and Sarah Gulick. AWS and Amazon SageMaker: The Commercialization of Machine Learning... View Details
  • 01 Sep 2023
  • News

Global Outposts Expand HBS’s Intellectual Footprint

Since taking over as CEO of Tata Steel in 2013, T. V. Narendran had sought to transform India’s oldest steel manufacturing firm to ready it for a rapidly evolving business world. He instilled financial discipline, acquired new businesses,... View Details
Keywords: Jennifer Gillespie
  • January 2011 (Revised June 2011)
  • Case

Intellectual Property Intermediaries

By: Andrei Hagiu
During the past 5 to 10 years, several different intermediation business models have emerged for the intellectual property (IP) market. This note describes the most prominent ones: non-practicing entities (or patent trolls), defensive patent aggregators, online IP... View Details
Keywords: Business Model; Intellectual Property; Auctions; Digital Platforms; Information Technology; Service Industry
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  • 25 Aug 2022
  • News

Understanding the Digital, Data, and Design Institute at Harvard

design and software engineering capabilities to enable faculty research, and administrative services to launch and run labs efficiently and to coordinate relationships with external partners. REINVENTING THE FUTURE OF BUSINESS Harnessing... View Details
  • 01 Dec 2023
  • News

A Continuum of Innovation

seen to be—essential to developing the skills and insights business leaders need?) to the personal (How do we make sure that HBS continues to attract exceptional students as well as remarkable faculty and staff who create this... View Details
Keywords: Jennifer Gillespie
  • Web

Health Care - Faculty & Research

evolve its offerings so that they appeal to radiologists and cardiologists, the largest purchasers of ultrasound systems. March 2014 (Revised December 2014) Case Vision 2020: Takeda and the Vaccine Business By: John A. Quelch and Margaret... View Details
  • Web

Regional Winners - Alumni

Lama Mansour, MBA 2006, Co-Founder & CMO Region: Western U.S. Krida Krida, is empowering Business Bankers by automating application data intake, insights, and document generation — so that bankers can focus on building businesses, and not... View Details
  • 23 May 2018
  • Research & Ideas

How to Know If Your Neighborhood Is Being Gentrified

their research findings. The researchers are excited about one particular data source: the online platform Yelp, which runs business listings and reviews written by customers. Unlike traditional Census data,... View Details
Keywords: by Dina Gerdeman
  • Web

Nonprofit Board Service - Alumni

Albert H. Gordon Professor of Business Administration, Emeritus Matching and Search Resources and Programs Sites and Sources to Find Opportunities and Organizations That Meet Your Interests BoardStrong (formerly Boardnet USA): Nonprofit... View Details
  • 01 Mar 2024
  • News

Vital Signs

day. An abbreviation of “demonstrating diagnostics,” DemDx is a software platform with embedded AI technology that guides health care providers through all the necessary questions in a patient examination to speed the patient onto the... View Details
Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance
  • 25 Aug 2014
  • HBS Case

Starbucks Reinvented

Harvard Business School Professor and historian Nancy Koehn has studied Starbucks and its leader, Howard Schultz, for close to 20 years. For her, the company represents much more than a phenomenal success story. In a recently published... View Details
Keywords: by Julia Hanna; Food & Beverage
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

predictions. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54314 January–February 2019 Harvard Business Review Cracking Frontier Markets By: Christensen, Clayton M., Efosa Ojomo, and Karen Dillon Abstract— With... View Details
Keywords: Dina Gerdeman