Publications

April 1999 (Revised September 2001)
Case

Penelope's Personal Pocket Phones

By: Paul A. Gompers

Provides students with an opportunity to use simple real options analysis to value a startup. Penelope Phillips is deciding whether to start a company to make wireless phones. Students get experience using traditional discounted cash flow valuation and a real options... View Details

Keywords: Valuation; Entrepreneurship; Business Startups; Mobile and Wireless Technology; Capital Budgeting; Corporate Finance; Manufacturing Industry; Electronics Industry

30 Mar 2020
Research & Ideas

Readers Ask: I Need Tips for Working at Home

School, studies how location and geographic mobility affect worker productivity and innovation. His research also examines how companies benefit by allowing employees to work remotely. Choudhury answered questions from participants in a... View Details

Keywords: by Kristen Senz

October 2010
Case

The iPhone at IVK

By: Richard L. Nolan and Robert D. Austin

The CIO addresses a decision to replace salesmen netbook PC's with iPhones, including converting the company's sales and customer applications to the iPhone platform View Details

Keywords: Mobile and Wireless Technology; Digital Platforms; Salesforce Management; Transition; Technology Adoption; Information Infrastructure; Applications and Software; Change Management

14 Oct 2009
First Look

First Look: October 14

relies on platforms and horizontal ecosystems of firms producing complementary products. Using three case studies—software, animation and mobile telephony—we illustrate two key sources of inefficiencies that this mismatch can create, all... View Details

Keywords: Martha Lagace

June 1995
Case

Northern Telecom and Tong Guang Electronics (B): Building Success

By: Rosabeth M. Kanter and Pamela A. Yatsko

This case continues the story of the joint venture in China between Northern Telecom (Nortel) of Canada and Tong Guang Electronics of China. It shows how North Americans learned to operate in a very different cultural environment in China and provides an opportunity to... View Details

Keywords: Mobile and Wireless Technology; Joint Ventures; Change Management; Organizational Culture; Leadership; Cross-Cultural and Cross-Border Issues; Culture; Telecommunications Industry; Manufacturing Industry; Canada; China

30 Nov 2021
Interview

TikTok: Super App or Supernova?

By: Jeffrey F. Rayport and Brian Kenny

TikTok’s parent company, ByteDance, was launched in 2012 around the simple idea of helping users entertain themselves on their smartphones while on the Beijing Subway. By May 2020, TikTok operated in 155 countries and had roughly 1 billion monthly active users, placing... View Details

Keywords: Apps; Artificial Intelligence; Business Startups; Mobile and Wireless Technology; Business Model; Digital Platforms; Growth and Development Strategy; AI and Machine Learning; Social Media

25 Sep 2006
Research & Ideas

How Software Platforms Revolutionize Business

solutions for myriad tasks that previously were performed in traditional, non-tech ways. In this way, they have improved the productivity of many traditional industries (just look at all the industries that use PCs today) and created brand new ones (just look at the... View Details

Keywords: by Sean Silverthorne; Video Game; Web Services

28 Apr 2011
Op-Ed

While Waiting for Japan’s Recovery, Let’s Enhance Supplier Competitiveness at Home

earthquake damage. They can take action now to ensure that America invests in growing our domestic stock of world-class suppliers. A national campaign to enhance supply-chain partnerships could also accelerate job creation. America needs another national campaign, this... View Details

Keywords: by Rosabeth Moss Kanter

May 2019
Teaching Note

SeatGeek

By: Robert F. Higgins and Sarah Mehta

Teaching Note for HBS No. 819-013. View Details

Keywords: Event Ticketing; Sports Ticketing; Business Ventures; Acquisition; Business Model; Decision Making; Digital Platforms; Sports; Strategy; Mobile and Wireless Technology; Information Technology; Entertainment and Recreation Industry; Sports Industry; New York (city, NY)

31 Dec 2012
Research & Ideas

Most Popular Stories of 2012

the Smartphone Addiction Published: May 14, 2012 In her new book, Sleeping With Your Smartphone, Leslie Perlow explains how high-powered consultants disconnected from their mobile devices for a few hours every week-and how they became... View Details

Keywords: by Staff

15 Feb 2012
Op-Ed

Occupy Wall Street Protestors Have a Point

group interested us most. They saw the possibility of building businesses using the kinds of innovation and technology that brought millions of rural poor into the market system (as China Mobile did by bringing View Details

Keywords: by Joseph L. Bower, Herman B. Leonard & Lynn S. Paine

01 Feb 2016
Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

team. And these findings hold value in the world of corporate hiring, as well. In 1996, Jeff Borland and Jeanette Ngaire Lye studied data on Australian football coaches to investigate whether a good match plays a role in a coach’s View Details

Keywords: by Boris Groysberg & Abhijit Naik; Sports

26 Mar 2008
First Look

First Look: March 26, 2008

of the energy company Cinergy, has led the company from the brink of bankruptcy to one of the premier energy companies through selecting a focused strategy, aligning the organization to support it, and mobilizing all the employees to... View Details

Keywords: Martha Lagace

22 May 2018
First Look

New Research and Ideas, May 22, 2018

incumbents do not achieve this objective because they encourage the survival and expansion of low-type firms. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54520 forthcoming Journal of Political Economy A Theory of Intergenerational View Details

Keywords: Dina Gerdeman

23 Sep 2014
First Look

First Look: September 23

expanded its offering to cover a broad spectrum of Internet and mobile security products. In 2012 the company launched its own Internet search engine called So.com. By August 2013, So.com captured 18% PC market share and had posed a... View Details

Keywords: Sean Silverthorne

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

returned to debt within six weeks. One to two years after intervention, treatment individuals were borrowing at the same rate as control households. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54587 Show or Tell? Improving Agent Decision Making in... View Details

Keywords: Dina Gerdeman

18 Oct 2016
First Look

October 18, 2016

Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51740 Android and Competition Law: Exploring and Assessing Google's Practices in Mobile By: Edelman, Benjamin, and Damien Geradin... View Details

Keywords: Sean Silverthorne

October 2018
Case

SeatGeek

By: Robert F. Higgins and Sarah Mehta

In late 2016, Russ D'Souza and Jack Groetzinger, co-founders of the online event ticketing platform SeatGeek, faced some difficult decisions. In the company's seven-year history, SeatGeek had positioned itself primarily as an aggregator, facilitating ticket... View Details

Keywords: Event Ticketing; Sports Ticketing; Acquisition; Business Model; Decision Making; Cost vs Benefits; Digital Platforms; Sports; Strategy; Information Technology; Mobile and Wireless Technology; Digital Platforms