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- All HBS Web
(119,799)
- Faculty Publications (37,504)
- Article
Math Geeks Must Wait 100 Years for a Day Like This
Kominers, Scott Duke. "Math Geeks Must Wait 100 Years for a Day Like This." Bloomberg Opinion (June 1, 2018).
- June 2018
- Article
Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged
By: Clarence Lee, Elie Ofek and Thomas Steenburgh
We study how digital service firms can develop an active customer base, focusing on two questions. First, how does the way that customers use the service postadoption to meet their own needs (personal usage) and to interact with one another (social usage) vary across... View Details
Keywords: Customer Engagement; Adoption Routes; Word-of-Mouth; Digital Marketing; Bayesian Estimation; Customers; Communication; Consumer Behavior; Marketing; Internet and the Web; Analytics and Data Science
Lee, Clarence, Elie Ofek, and Thomas Steenburgh. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged." Management Science 64, no. 6 (June 2018): 2473–2495. (Lead Article.)
- 2019
- Working Paper
Recipe for Succession: An Analysis of Board-Level Drivers of CEO Succession Planning
By: J. Yo-Jud Cheng, Boris Groysberg and Paul M. Healy
- 2018
- Book
Rethinking International Investment Governance: Principles for the 21st Century
By: Louis T. Wells, Emma Aisbett, Bernali Choudhury, Olivier de Schutter, Frank Garcia, James Harrison, Song Hong, Lise Johnson, Mouhamadou Kane, Santiago Pena, Matthew Porterfield, Susan Sell and Stephen E. Shay
Wells, Louis T., Emma Aisbett, Bernali Choudhury, Olivier de Schutter, Frank Garcia, James Harrison, Song Hong, Lise Johnson, Mouhamadou Kane, Santiago Pena, Matthew Porterfield, Susan Sell, and Stephen E. Shay. Rethinking International Investment Governance: Principles for the 21st Century. Book Sprints, 2018. (Issued under Creative Commons license. Produced with Columbia Center on Sustainable Investment.)
- Book Review
Review of "A Wide Anticommunist Arc: Britain, ASEAN, and Nixon's Triangular Diplomacy" by Wen-Qing Ngoei
By: Mattias Fibiger
Fibiger, Mattias. Review of "A Wide Anticommunist Arc: Britain, ASEAN, and Nixon's Triangular Diplomacy" by Wen-Qing Ngoei. H-Diplo, no. 778 (June 26, 2018).
- Book Review
Review of Global Tax Fairness edited by Thomas Pogge and Krishen Mehta
This timely volume (Global Tax Fairness, edited by Thomas Pogge and Krishen Mehta) on the proper taxation of multinational enterprises argues that several feasible, near-term reforms could substantially narrow the scope for tax avoidance by closing information gaps,... View Details
Weinzierl, Matthew C. "Review of Global Tax Fairness edited by Thomas Pogge and Krishen Mehta." Journal of Economic Literature 56, no. 2 (June 2018): 673–684.
- Other Article
Strategy and the Institutional Envelope
By: Gautam Ahuja, Laurence Capron, Michael Lenox and Dennis Yao
Ahuja, Gautam, Laurence Capron, Michael Lenox, and Dennis Yao. "Strategy and the Institutional Envelope." Special Issue on Strategy and the Institutional Environment edited by Gautam Ahuja, Laurence Capron, Michael Lenox, and Dennis A. Yao. Strategy Science 3, no. 2 (June 2018): ii–x.
- 10 Jun 2018
- Panel Discussion
Tax Exempt Lobbying: Corporate Philanthropy as a Tool for Political Influence
By: Lynn S. Paine
- 2018
- Chapter
The Strategic Imperative of Psychological Safety and Organizational Error Management
By: Amy C. Edmondson and Paul Verdin
Despite discussion in the management literature about agile organizations or learning organizations, many large organizations are top-down, slow to change, and fraught with obstacles to learning. We describe “strategy-as-learning” to contrast with the traditional... View Details
Edmondson, Amy C., and Paul Verdin. "The Strategic Imperative of Psychological Safety and Organizational Error Management." In How Could this Happen? Managing Errors in Organizations, edited by Jan U. Hagen. Palgrave Macmillan, 2018.
- Summer 2018
- Article
Why High-Tech Commoditization Is Accelerating
By: Willy C. Shih
Knowledge embedded within state-of-the-art production and design tools is a powerful force that is leveling the global technology playing field. It democratizes innovation and makes future competition more challenging. This paper describes the knowledge flows through... View Details
Keywords: Product Design; Product Commercialization; Product Development; Product Development Strategy; Production; Manufacturing Tools; Manufacturing; Manufacturing Industry; Engineering; Globalization; Goods and Commodities; Knowledge; Commercialization; Business Strategy; Corporate Strategy; Information Infrastructure; Technology Adoption; Consumer Products Industry; Auto Industry; Semiconductor Industry; Electronics Industry; Industrial Products Industry; Information Technology Industry; North America; Asia
Shih, Willy C. "Why High-Tech Commoditization Is Accelerating." Art. 59420. MIT Sloan Management Review 59, no. 4 (Summer 2018): 53–58.
- June 2018
- Article
Will a Five-Minute Discussion Change Your Mind? A Countrywide Experiment on Voter Choice in France
By: Vincent Pons
This paper provides the first estimate of the effect of door-to-door canvassing on actual electoral outcomes, via a countrywide experiment embedded in François Hollande's campaign in the 2012 French presidential election. While existing experiments randomized... View Details
Pons, Vincent. "Will a Five-Minute Discussion Change Your Mind? A Countrywide Experiment on Voter Choice in France." American Economic Review 108, no. 6 (June 2018): 1322–1363. (Also Harvard Business School Working Paper, No. 16-079, January 2016.)
- May 2018
- Supplement
Video Supplement to Toyota Motor Manufacturing, U.S.A. case (693-019): An updated video of Toyota Motor Manufacturing Kentucky, Georgetown, KY site showing seat installation
By: Willy C. Shih
This is an updated video of the Toyota Motor Manufacturing Kentucky (TMMK) assembly facility in Georgetown, KY. It is meant to be paired with the 693-019 Toyota Motor Manufacturing U.S.A. case, but with higher quality video. The vidoe shows a line tour of Assembly Two... View Details
Keywords: Manufacturing; Manufacturing Strategy; Lean Management; Toyota Production System; Just-in-time; Lean Production; Automotive Industry; Automobile Manufacturing; Automotive; Automotive Supply Chain; Production; Operations; Logistics; Auto Industry; United States
Shih, Willy C. "Video Supplement to Toyota Motor Manufacturing, U.S.A. case (693-019): An updated video of Toyota Motor Manufacturing Kentucky, Georgetown, KY site showing seat installation." Harvard Business School Multimedia/Video Supplement 618-713, May 2018.
- May 2018 (Revised December 2018)
- Case
Baupost Group: Finding a Margin of Safety in London Real Estate
By: Adi Sunderam, Luis M. Viceira, Shawn O'Brien, Sam Merkel and Franklin Muanankese
Sunderam, Adi, Luis M. Viceira, Shawn O'Brien, Sam Merkel, and Franklin Muanankese. "Baupost Group: Finding a Margin of Safety in London Real Estate." Harvard Business School Case 218-126, May 2018. (Revised December 2018.)
- May 30, 2018
- Article
How to Make Room in Your Work Life for the Rest of Your Self
By: Brianna Caza, Lakshmi Ramarajan, Erin M. Reid and Stephanie Creary
Caza, Brianna, Lakshmi Ramarajan, Erin M. Reid, and Stephanie Creary. "How to Make Room in Your Work Life for the Rest of Your Self." Harvard Business Review Digital Articles (May 30, 2018).
- May 2018 (Revised October 2018)
- Case
Urban Us
By: Mitchell Weiss and Phoebe Peronto
Shaun Abrahamson and Stonly Baptiste aimed to invest in what they called "urbantech superheroes." At Urban Us, the seed-stage urban technology-focused venture capital firm the two started in 2012, they looked for startups innovating around the future of cities. By... View Details
Keywords: Public Entrepreneurship; Govtech; Urbantech; Seed Investing; Urban Us; Shaun Abrahamson; Stonly Baptiste; Remix; One Concern; Starcity; SeamlessDocs; Venture Capital; Public Sector; City; Urban Development; Entrepreneurship; Miami; San Francisco; New York (city, NY)
Weiss, Mitchell, and Phoebe Peronto. "Urban Us." Harvard Business School Case 818-115, May 2018. (Revised October 2018.)
- May 29, 2018
- Article
A Study of NASA Scientists Shows How to Overcome Barriers to Open Innovation
By: Hila Lifshitz - Assaf, Michael Tushman and Karim R. Lakhani
Lifshitz - Assaf, Hila, Michael Tushman, and Karim R. Lakhani. "A Study of NASA Scientists Shows How to Overcome Barriers to Open Innovation." Harvard Business Review (website) (May 29, 2018).
- May 2018
- Teaching Note
AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
Teaching Note for HBS No. 718-486. View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Telecommunications Industry; United States
- May 29, 2018
- Article
Building Your Own Network When You're Part of a Family Business
By: Josh Baron and Judy Lin Walsh
Baron, Josh, and Judy Lin Walsh. "Building Your Own Network When You're Part of a Family Business." Harvard Business Review (website) (May 29, 2018).
- 2018
- Working Paper
Channeled Attention and Stable Errors -- Previous Working Version
By: Tristan Gagnon-Bartsch, Matthew Rabin and Joshua Schwartzstein
A common critique of models of mistaken beliefs is that people should recognize their error after observations they thought were unlikely. This paper develops a framework for assessing when a given error is likely to be discovered, in the sense that the error-maker... View Details
Gagnon-Bartsch, Tristan, Matthew Rabin, and Joshua Schwartzstein. "Channeled Attention and Stable Errors -- Previous Working Version." Harvard Business School Working Paper, No. 18-108, June 2018.
- May 2018
- Teaching Note
Huawei: How Can We Lead the Way?
By: Elie Ofek
Teaching Note for HBS No. 518-071. View Details