Publications

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November 1996 (Revised April 1999)
Case

United Way of Southeastern New England (UWSENE)

By: Robert S. Kaplan and Ellen L. Kaplan / RA

A regional United Way organization, a nonprofit already active in total quality management, implements a Balanced Scorecard to link its strategic planning objectives with day-to-day operations, and is able to translate its vision and strategy into objectives and... View Details

Keywords: Balanced Scorecard; Nonprofit Organizations; Governing and Advisory Boards; Strategy; United States

Educators

January 2011
Supplement

ISS A/S (D): Goldman's 2011 Business Standards Report

By: Clayton S. Rose

The (D) case describes aspects of the Jan 2011 report by the Goldman Sach's Business Standards Committee on how the firm might strengthen its practices with respect to clients and other stakeholders. View Details

Keywords: Acquisition; Financial Crisis; Corporate Governance; Management; Business and Stakeholder Relations; Core Relationships

August 2009 (Revised August 2010)
Supplement

Eddie Bauer (B)

By: Paul M. Healy, Sharon P. Katz and Aldo Sesia

In February 2007, shareholders of Eddie Bauer, the specialty apparel retailer, were scheduled to vote on management's proposed sale of the company to two private equity firms. More than 50% of outstanding shares in Eddie Bauer needed to be voted in favor of the deal... View Details

Keywords: Financial Statements; Mergers and Acquisitions; Governing and Advisory Boards; Privatization; Valuation; Apparel and Accessories Industry; Retail Industry; United States

June 2005 (Revised January 2007)
Case

The Board of Directors at Morgan Stanley Dean Witter (A)

By: Jay W. Lorsch and Ashley Robertson

Examines the resignation of Philip Purcell as chairman and CEO of Morgan Stanley as a result of poor performance and cultural problems, as well as his relationship to the board of directors. View Details

Keywords: Cross-Cultural and Cross-Border Issues; Corporate Governance; Resignation and Termination; Performance; Rank and Position

Educators

2003
Chapter

Designing Sustainability at BMW Group: The Designworks/USA Experience

By: Michael W. Toffel, Natalie Hill and Kellie McElhaney

This case study describes how an industrial design company developed a Sustainability Management System (SMS) standard, designed and implemented an SMS throughout its business, and then became the first company in the world to achieve third-party SMS certification. The... View Details

Keywords: Design; Governance Compliance; Management Practices and Processes; Standards; Environmental Sustainability; United States

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April 1999 (Revised November 1999)
Case

Adams Capital Management: March 1999

By: G. Felda Hardymon and Bill Wasik

On February 24, 1999, the advisory board of Adams Capital Management convened for its quarterly meeting at the firm's headquarters. One point on the agenda: whether or not to proceed with due diligence on an investment in Three Points, a maker of Internet-based team... View Details

Keywords: Venture Capital; Governing and Advisory Boards; Management Systems; Investment; Goals and Objectives; Financial Services Industry

March 1999
Article

Practices for Managing Information Flows Within Organizations

By: Joel Demski, Tracy Lewis, Dennis Yao and Huseyin Yildirim

Firm organization determines how coworkers communicate and how information flows within the firm. Banking, accounting, consulting, and legal firms process proprietary information which their clients wish to protect. The firm's ability to safeguard and manage... View Details

Keywords: Information Management; Management Practices and Processes; Safety; Governance Controls; Customer Focus and Relationships

Keywords: Consumer Goods; Health; Beauty; Wellness

Susana Balbo

Keywords: Wine

May 2011
Article

Consequences and Institutional Determinants of Unregulated Corporate Financial Statements: Evidence from Embedded Value Reporting

By: George Serafeim

I analyze Embedded Value (EV) reporting by firms with life insurance operations to assess the impact of unregulated financial reporting on transparency and to examine the institutional characteristics that promote unregulated reporting. Under EV accounting the present... View Details

Keywords: Financial Statements; Mergers and Acquisitions; Financial Reporting; Cash Flow; Contracts; Equity; Profit; Value; Corporate Disclosure; Governing Rules, Regulations, and Reforms; Business and Shareholder Relations; Business Earnings

Read Now

Profile

Tuce Zengin Van den Eynde

it,” says Tuce, “going from a huge company to one with just thirteen shops. You can see how everything is related: marketing, operations, government relations, finance.” Ultimately, Tuce’s team advised the stand operator, based on... View Details

Profile

Nikki Skovran

which she helped develop an anti-gang task force, took Nikki in yet another new direction. “I noticed a lot of inefficiencies in the way the government approached things,” Nikki says. “I became interested in finding more effective ways to... View Details

Profile

David Kang

the U.S. federal government relates to the states. Suddenly, we saw parallels that made India, a place most of us knew little about, a very relevant and important topic." The HBS immersions reinforce a global perspective. Though... View Details

Web

Career Journey | MBA

1% Europe 5% Latin America 1% Middle East / North Africa < 1% United States 88% Class of 2024 who actively sought and accepted full-time roles after graduation. Industry Consulting 18% Consumer Products 3% Entertainment / Media 3% Financial Services 39% Health Care 6%... View Details

01 Jun 1999
News

HBS Alumni Association Board of Directors: President's Report

distinguished group of South African business and government leaders speak about the challenges facing their dynamic continent? Be sure to note the dates for the next conference, June 13-16, 2000, in Berlin, Germany. The topic is... View Details

01 Mar 2007
News

Winter Break Just Got Educational

have transformed China over the past 25 years. The itinerary included academic and media panel presentations on a variety of topics affecting China and networking events with HBS alumni. Students also met with corporate executives and View Details

Keywords: immersion; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Corporate, Subsidiary, and Regional Managing Offices; Management

01 Mar 2010
News

Rwanda Provides Students with Hands-On Learning

students worked with seven NGOs, small businesses, and a government agency, variously focused on issues of social enterprise and business development. Student teams tackled projects with the goal of providing concrete solutions to... View Details

Keywords: Margie Kelley; Colleges, Universities, and Professional Schools; Educational Services; Management, Scientific, and Technical Consulting Services; Professional Services

07 Aug 2012
Research & Ideas

Off and Running: Professors Comment on Olympics

Staging the Olympics is a Herculean task. Years of preparation, including budget-busting financial requirements, a panoply of construction projects, world-class logistical and communications challenges, and event-planning needs that stretch the imaginations of platoons... View Details

Keywords: Re: Multiple Faculty; Sports

October 1998 (Revised May 1999)
Case

Commercial Financial Services, Inc.: Securitization of Charged-off Credit Card Receivables

By: Kenneth A. Froot and Ivan G. Farman

Commercial Financial Services (CFS) is a company that buys charged-off credit card receivables, securitizes them, and then attempts to collect on the receivables. The case deals with how the firm makes money and the limits of securitization as an efficient financing... View Details

Keywords: Financing; Asset-back Finance; Financial Policy; Securitization; Credit; Financial Strategy; Business Strategy; Policy; Financial Services Industry