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Publications

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  • All HBS Web  (12,537)
    • People  (22)
    • News  (2,126)
    • Research  (8,630)
    • Events  (114)
    • Multimedia  (71)
  • Faculty Publications  (6,558)

Show Results For

  • All HBS Web  (12,537)
    • People  (22)
    • News  (2,126)
    • Research  (8,630)
    • Events  (114)
    • Multimedia  (71)
  • Faculty Publications  (6,558)
← Page 432 of 12,537 Results →
  • 01 Jun 2007
  • What Do You Think?

How Should Pay Be Linked to Performance?

today. A third assumption is that good leaders are very hard to find and are worth every penny they are paid, regardless of structural imperfections in the ways that... View Details
Keywords: by Jim Heskett
  • Web

Shad Hall | About

for Shad Hall is intended to meet the needs of the HBS community and includes classes and outreach initiatives that encourage wellness and fitness. View Details
  • 30 Aug 2018
  • Blog Post

My Difficult Decision to Leave Google for HBS

Thirteen months after starting at Google and my first product went live, I was simultaneously filled with excitement, anxiety, and relief. But most significantly, the product launch sparked a real reflection View Details
  • October 2016
  • Case

Turkasset: Bringing Customer-Centricity to Debt Collection

By: Dennis Campbell and Gamze Yucaoglu
In December 2014, in preparation for the year-end board presentation, Hilmi Guvenal (PMD 1993), shareholder and CEO of Turkasset, and Ilker Yoney, COO, sat down to discuss Turkasset’s five- and ten-year strategic plans. Since taking leadership of the company in 2009,... View Details
Keywords: Customer Satisfaction; Customer Experience; Customer Service; Customer-centric; Emerging Market; Customer Focus; Employee Empowerment; Employee Engagement; Employee Training; Staffing; Operations Management; Quality Management; Service Management; Service Quality; Continuous Improvement; Turkasset; Collections Agency; NPL; Call Center; Financial Services; Borrowing and Debt; Customer Focus and Relationships; Organizational Culture; Operations; Management; Service Operations; Quality; Competitive Advantage; Cost vs Benefits; Financial Services Industry; Turkey
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Campbell, Dennis, and Gamze Yucaoglu. "Turkasset: Bringing Customer-Centricity to Debt Collection." Harvard Business School Case 117-023, October 2016.
  • July 2006
  • Article

Bringing History (Back) into International Business

By: G. Jones and Tarun Khanna
We argue that the field of international business should evolve its rhetoric from the relatively uncontroversial idea that 'history matters' to exploring how it matters. We discuss four conceptual channels through which history matters, illustrating each with a major... View Details
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Jones, G., and Tarun Khanna. "Bringing History (Back) into International Business." Journal of International Business Studies 37, no. 4 (July 2006): 453–468.
  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

The average billion-dollar company spends as many as 25,000 person-days per year putting together the budget. If this all paid off in shareholder return, that would be fine. But few organizations can make... View Details
Keywords: by Loren Gary
  • 27 Apr 2021
  • Research & Ideas

IPO or M&A? How Venture Capital Shapes a Startup's Future

database of startups and investors, to analyze collaboration patterns. The authors also sorted through press releases, news articles, and regulatory filings to augment and verify View Details
Keywords: by Rachel Layne
  • Web

Investment Banking & Securities Underwriting | Baker Library | Bloomberg Center | Harvard Business School

son Philip joined the firm as a partner in 1885 and directed Lehman Brothers from 1901 to 1925. While Lehman Brothers increased its number of employees, until View Details
  • 2004
  • Book

Entrepreneurship and Venture Capital

By: Amar Bhidé
Academics and practitioners readily admit the importance of entrepreneurs for the wealth of nations. However, the relationship between the economic and social environment, entrepreneurship and value creation is not yet well understood. Moreover, at the micro-level, the... View Details
Keywords: Entrepreneur; Entrepreneurship; Venture Capital; Corporate Finance
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Bhidé, Amar. Entrepreneurship and Venture Capital. Vol. 9, Topics in Corporate Finance. Amsterdam: Amsterdam Center for Corporate Finance, 2004.
  • 21 May 2021
  • Blog Post

Alumni Spotlight: Cissy Chen (MBA 2019)

wanted to leverage my knowledge & experience in finance to focus on making a difference in my home region of Asia through impact investing. In China, for example, the sector lacks quite a bit with... View Details
  • February 2013 (Revised February 2014)
  • Case

Phu My Hung

By: John Macomber and Dawn H. Lau
Privately held city development promoters decide whether to partner on next phase or go it alone in a 20-year, 4000-acre project. Set outside of Ho Chi Minh City, Vietnam, this decades-long project led by two Taiwanese families reshaped and built the economic... View Details
Keywords: Urban Development; Infrastructure; Real Estate Industry; Viet Nam
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Macomber, John, and Dawn H. Lau. "Phu My Hung." Harvard Business School Case 213-098, February 2013. (Revised February 2014.)
  • Web

Dan Lufkin | Baker Library | Bloomberg Center | Harvard Business School

Transcript (PDF) Dan Lufkin, HBS 1957, was a cofounder of Donaldson, Lufkin & Jenrette (DLJ). Among his early contributions to DLJ’s success was the idea of focusing on small... View Details
  • Web

Events - Business History

reported on findings from interviews with corporate strategists and consultants at leading firms such as General Electric and McKinsey & Co, and drew on archival research to situate current trends in historical and cultural context. Mar 1... View Details
  • Web

People - Behavioral Finance & Financial Stability

People People Faculty Malcolm P. Baker Robert G. Kirby Professor of Business Administration Malcolm Baker is the Robert G. Kirby Professor of Business Administration at View Details
  • September 2017 (Revised February 2018)
  • Case

Becton Dickinson: Global Health Strategy

By: Mark R. Kramer and Sarah Mehta
Becton, Dickinson and Company (BD) was a medical technology firm headquartered in Franklin Lakes, New Jersey, with 43,000 employees and 2016 revenues of $12.5 billion. For several years, the company had pursued developing products that created shared value, defined as... View Details
Keywords: Shared Value; Creating Shared Value; Odon Device; Medical Technology; Value Creation; Values and Beliefs; Philanthropy and Charitable Giving; Health; Health Care and Treatment; Health Testing and Trials; Emerging Markets; Social Issues; Competitive Strategy; Medical Devices and Supplies Industry; Africa; Asia; Middle East
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Kramer, Mark R., and Sarah Mehta. "Becton Dickinson: Global Health Strategy." Harvard Business School Case 718-406, September 2017. (Revised February 2018.)
  • Research Summary

Overview

By: Antonio Moreno
One major theme of Professor Moreno’s research has been retail channel integration and so-called “omnichannel retail.” In omnichannel retail, retailers provide their customers with a shopping experience that may involve different channels in a way that aims to be... View Details
Keywords: Omnichannel; Omni-channel; Omnichannel Retail; Omnichannel Retailing; Retail; Customer Value and Value Chain; Information Management; Technological Innovation; Distribution; Distribution Channels; Logistics; Product; Product Design; Service Delivery; Supply Chain; Supply Chain Management; Information Technology; Internet; Online Technology; Technology Adoption; Technology Platform; Retail Industry; Technology Industry; Service Industry; Europe; Spain; Latin America
  • June 2019 (Revised February 2020)
  • Case

Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)

By: Tsedal Neeley, Paul Leonardi and Michael Norris
Eric Hawkins, director of engineering at AppFolio—a digital technology firm that offered cloud-based business software to small and medium sized companies—was shocked by an unusual request from his senior leadership team. Could Hawkins and one of his agile teams build... View Details
Keywords: Values; Agile; Vision; Corporate Culture; Leadership; Values and Beliefs; Organizational Culture; Decision Choices and Conditions; Digital Transformation; Technology Industry; United States; California
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Neeley, Tsedal, Paul Leonardi, and Michael Norris. "Eric Hawkins Leading Agile Teams @ Digitally-Born AppFolio (A)." Harvard Business School Case 419-066, June 2019. (Revised February 2020.)
  • Research Summary

Overview

By: Boris Vallee
Professor Vallée focuses on financial innovation, investigating it from different angles. This research thread has led him to relate the methods and insights of corporate finance and banking with those of other subfields, including household finance, public finance,... View Details
  • Research Summary

Overview

By: Reshmaan N. Hussam

Engaged with field work in South Asia and East Africa, Professor Hussam places a focus on exploring questions with strong theoretical motivation in the economics literature as well as relevant downstream policy implications. Her research spans four broad interests.... View Details

  • Web

Design Thinking Course | HBS Online

This course is part of the Entrepreneurship & Innovation track. Introduction to Design Thinking and Innovation LIMITED TIME ONLY Extra learning at no extra cost. Enroll now and unlock a GenAI Bonus Bundle... View Details
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