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  • All HBS Web  (4,497)
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  • All HBS Web  (4,497)
    • People  (2)
    • News  (1,110)
    • Research  (2,468)
    • Events  (36)
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  • July 2005 (Revised August 2006)
  • Case

Amagansett Funds (A)

Amagansett Funds has had a troubled history with its customer relationship management (CRM) system. Sales agents feel that they derive no value from it and that it is a "tax on their jobs." Amagansett is investigating whether CRM can be improved by making its data... View Details
Keywords: Management; Customer Relationship Management; Information Technology; Financial Services Industry
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McAfee, Andrew P. "Amagansett Funds (A)." Harvard Business School Case 606-005, July 2005. (Revised August 2006.)
  • June 2002 (Revised January 2010)
  • Case

Delphi Corporation (A)

By: Jay W. Lorsch, Rakesh Khurana and Sonya Sanchez
The Delphi Corp.'s board of directors faces a transition as lead director Thomas Wyman approaches mandatory retirement. Chairman and CEO J.T. Battenberg reflects on Delphi's history and its successful reinvention by Wyman and Battenberg when it separated from its... View Details
Keywords: Corporate Governance; Governing and Advisory Boards; Leadership; Management Succession; Management Teams; Relationships; Corporate Strategy
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Lorsch, Jay W., Rakesh Khurana, and Sonya Sanchez. "Delphi Corporation (A)." Harvard Business School Case 402-033, June 2002. (Revised January 2010.)
  • February 1996 (Revised April 2004)
  • Case

Eli Lilly and Company: Innovation in Diabetes Care

By: Clayton M. Christensen
Summarizes Eli Lilly's history of innovation in its business, describing how the dimensions along which innovations have been made in the industry have changed. Lilly's innovation strategy has been to pursue ever higher performance products, while others in the... View Details
Keywords: Change; Product; Service Delivery; Product Development; Innovation and Management; Innovation Strategy; Health Care and Treatment; Pharmaceutical Industry
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Christensen, Clayton M. "Eli Lilly and Company: Innovation in Diabetes Care." Harvard Business School Case 696-077, February 1996. (Revised April 2004.)
  • 07 Jul 2015
  • News

Misty Copeland: A Role Model For Girls Everywhere Who Want To Find Their Power

  • 09 Aug 2010
  • News

How to Speed Up Energy Innovation

  • 16 May 2017
  • Video

Getting to Know Student Class Day Speaker: Andrew Cone, MBA 2017

    John P. Kotter

    John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

    • April 2021 (Revised December 2022)
    • Case

    Capitalism, Slavery, and Reparations

    By: Sophus A. Reinert and Cary Williams
    The birth of “Modern Economic Growth” constituted a watershed in human history, allowing societies to escape the Malthusian impasse and permanently raise living standards. While the new growth regime had lifted billions of people out of extreme poverty over the last... View Details
    Keywords: Reparations; Living Standards; Poverty; Social Issues; Economic Growth; Equality and Inequality; Globalized Economies and Regions; Human Needs
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    Reinert, Sophus A., and Cary Williams. "Capitalism, Slavery, and Reparations." Harvard Business School Case 721-044, April 2021. (Revised December 2022.)
    • January 1999 (Revised December 2020)
    • Case

    The U.S. Banking Panic of 1933 and Federal Deposit Insurance

    By: Julio J. Rotemberg and Sabina M. Ciminero
    After highlighting some key developments in the banking history of the United States, the case illustrates the Banking Panic of 1933 and the way in which Franklin D. Roosevelt dealt with it at the beginning of his presidency. Describes the main components of banking... View Details
    Keywords: Government Legislation; Insurance; Crisis Management; Financial Crisis; Banks and Banking; History; Business and Government Relations; Banking Industry; United States
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    Rotemberg, Julio J., and Sabina M. Ciminero. "The U.S. Banking Panic of 1933 and Federal Deposit Insurance." Harvard Business School Case 799-077, January 1999. (Revised December 2020.)
    • February 2013
    • Case

    Diamond Foods, Inc.

    By: Suraj Srinivasan and Tim Gray
    The Diamonds Foods, Inc. case describes the major accounting blow up at the company in late 2011 that was triggered by a report by Off Wall Street, a prominent short selling research firm. Diamond Foods, a high flying growth company in 2011, grew from a walnut farmers'... View Details
    Keywords: Accounting Restatements; Accounting Scandal; Accounting; Financial Analysis; Financial Statement Analysis; Short Selling; Revenue Recognition; Board Of Directors; Audit Committees; Auditing; Financial Reporting; Financial Statements; Agribusiness; Accrual Accounting; Earnings Management; Corporate Accountability; Corporate Disclosure; Corporate Governance; Valuation; Revenue; Agriculture and Agribusiness Industry; California; Cambridge
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    Srinivasan, Suraj, and Tim Gray. "Diamond Foods, Inc." Harvard Business School Case 113-055, February 2013.
    • 2012
    • Book

    Banks as Multinationals

    By: G. Jones
    This is a revised edition of a comparative, international study which looks at the history of multinational banks. Researchers from the United States, Japan, Europe, and Australia survey the evolution of multinational banks over time and suggest a conceptual framework... View Details
    Keywords: Business History; Multinational Firms and Management; Banks and Banking; Business Strategy; Geographic Location; Trends; Theory
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    Jones, G., ed. Banks as Multinationals. New York: Routledge, 2012.
    • September 2008 (Revised October 2012)
    • Case

    Tong Lung Metal Industry Co., Ltd.

    By: Willy C. Shih, Chintay Shih, Chen-Fu Chien, Ho Howard Yu and Yu-Shian Chiang
    Develop its own branded line, or continue as an original design manufacturer (ODM)? Tung Lung Metal Industries Co. Ltd. is a Taiwanese maker of door lock hardware that is faced with the question of whether to continue to focus on its ODM business or start placing more... View Details
    Keywords: Globalized Markets and Industries; Job Cuts and Outsourcing; Brands and Branding; Corporate Strategy; Industrial Products Industry; Taiwan
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    Shih, Willy C., Chintay Shih, Chen-Fu Chien, Ho Howard Yu, and Yu-Shian Chiang. "Tong Lung Metal Industry Co., Ltd." Harvard Business School Case 609-034, September 2008. (Revised October 2012.)
    • November 1995
    • Case

    "Marketing" at Wachtell, Lipton, Rosen & Katz

    By: Jay W. Lorsch and Samanta Graff
    Describes the history and unique operating principles of the most successful corporate law firm in the country. Closes with a lengthy quotation by Martin Lipton, who is one of the firm's founding partners and who is described in an American Lawyer article as the "Elvis... View Details
    Keywords: Marketing Strategy; Reputation; Business Strategy; Legal Services Industry
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    Lorsch, Jay W., and Samanta Graff. "Marketing" at Wachtell, Lipton, Rosen & Katz. Harvard Business School Case 496-037, November 1995.
    • 20 Nov 2010
    • News

    Why are Asian women aspiring to Western ideals of beauty?

    • 24 Apr 2018
    • News

    Why Too Much Experience Can Backfire

    • 21 Mar 2016
    • Working Paper Summaries

    Voluntary, Self-Regulatory, and Mandatory Disclosure of Oil and Gas Company Payments to Foreign Governments

    Keywords: by Paul M. Healy and George Serafeim; Energy
    • 31 Jan 2011
    • News

    Four Winning Lessons from the Super Bowl

    • 17 Aug 2020
    • News

    Trump wants to deliver a coronavirus vaccine by January. Even if he hits that ambitious goal, you probably won't get a shot for months.

    • September 2020
    • Case

    Uber at a Crossroads (2017)

    By: Ramon Casadesus-Masanell and Karen Elterman
    This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details
    Keywords: Business Startups; Business Model; Customer Satisfaction; Fairness; Values and Beliefs; Price; Profit; Revenue; Investment; Government Legislation; Business History; Compensation and Benefits; Resignation and Termination; Employment; Wages; Lawfulness; Leadership Style; Leading Change; Management Style; Market Entry and Exit; Digital Platforms; Product Design; Organizational Culture; Problems and Challenges; Attitudes; Strategy; Competitive Strategy; Expansion; Transportation Networks; Mobile and Wireless Technology; Valuation; Transportation Industry; Technology Industry; United States
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    Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.
    • 2023
    • Book

    How the Harvard Business School Changed the Way We View Organizations

    By: Jay W. Lorsch
    The story of the field of organizational behavior (which overlaps considerably with the origin story of Harvard Business School) and how it created the “medical model” of systems thinking—anchored in the practices of listening, observing, testing, and only then... View Details
    Keywords: Organizational Behavior; Systems Thinking; Medical Model; Organizations; Behavior; System; History
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    Lorsch, Jay W. How the Harvard Business School Changed the Way We View Organizations. Business Expert Press, 2023.
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