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Show Results For
- All HBS Web
(1,448)
- People (4)
- News (257)
- Research (1,048)
- Events (8)
- Multimedia (2)
- Faculty Publications (412)
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
office architecture on employees’ interpersonal and electronic interactions. Working with co-author Stephen Turban, who was introduced to Bernstein by the late HBS professor David Garvin, their study yielded surprising findings about the... View Details
Keywords: Re: Ethan S. Bernstein
- November 2007
- Supplement
Differences at Work: Ben (C)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Ben (C) 9-408-044 Ben shares the remark with his bosses who let Ben decide whether to report the incident to Human Resources. He decides not to, but several years later he still regrets his inaction. View Details
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Ben (C)." Harvard Business School Supplement 408-044, November 2007.
- August 1984
- Case
American Industrial Health Council (Condensed)
By: Joseph L. Bower
Bower, Joseph L. "American Industrial Health Council (Condensed)." Harvard Business School Case 385-062, August 1984.
- 2016
- Working Paper
Workplace Design: The Good, the Bad, and the Productive
By: Michael Housman and Dylan Minor
We study the effects of performance spillover in the workplace-both positive and negative-on several dimensions, and find that it is pervasive and decreasing in the physical distance between workers. We also find that workers have different strengths, and that while... View Details
Keywords: Strategic Human Resource Management; Peer Effects; Productivity; Spillovers; Toxic Worker; Strategy; Working Conditions; Performance Productivity; Human Resources
Housman, Michael, and Dylan Minor. "Workplace Design: The Good, the Bad, and the Productive." Harvard Business School Working Paper, No. 16-147, June 2016.
- 18 Jul 2024
- Research & Ideas
New Hires Lose Psychological Safety After Year One. How to Fix It.
“Delivering patient care is one of those situations where timely speaking up can be a matter of life and death, or frequently a matter of high- or low-quality care.” “Psychological safety describes a belief that the work environment is... View Details
- January 1995 (Revised June 1995)
- Case
Managing Conflict in a Diverse Workplace
Consists of several vignettes and discussion points around issues of conflict in the workplace. Issues presented are differences of race, gender, nationality, culture, religion; access to power, training, advancement; tolerance of style of management, language,... View Details
Gentile, Mary C., and Sarah Gant. "Managing Conflict in a Diverse Workplace." Harvard Business School Case 395-090, January 1995. (Revised June 1995.)
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
distribution centers with the goal of improving operational performance and ultimately increasing profits and wages and offering a better work environment. The answer from my heart is that I would like to help improve the View Details
- 01 Jun 2016
- Working Paper Summaries
Motivating Effort in Contributing to Public Goods Inside Organizations: Field Experimental Evidence
- 1993
- Chapter
A Social Psychological Perspective on Creativity: Intrinsic Motivation and Creativity in the Classroom and Workplace
By: K. G. Hill and T. M. Amabile
Hill, K. G., and T. M. Amabile. "A Social Psychological Perspective on Creativity: Intrinsic Motivation and Creativity in the Classroom and Workplace." In Understanding and Recognizing Creativity: The Emergence of a Discipline, edited by S. G. Isaksen, M.C. Murdock, R. L. Firestien, and D. J. Treffinger. Norwood, NJ: Ablex Publishing, 1993.
- August 2023
- Article
Status and Mortality: Is There a Whitehall Effect in the United States?
By: Tom Nicholas
The influential Whitehall studies found that top-ranking civil servants in Britain experienced lower mortality than civil servants below them in the organizational hierarchy due to differential exposure to workplace stress. I test for a Whitehall effect in the United... View Details
Nicholas, Tom. "Status and Mortality: Is There a Whitehall Effect in the United States?" Economic History Review 76, no. 3 (August 2023): 1191–1230.
- November 2007
- Supplement
Differences at Work: Allie (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Allie (B) HBS Case No. 9-408-055 Allie and her colleague initially refuse to go but when her boss makes a scene they reluctantly agree to accompany him to the beach despite his inappropriate behavior. Later back at company headquarters they tell... View Details
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (B)." Harvard Business School Supplement 408-055, November 2007.
- 2013
- Working Paper
An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay
By: Jillian Berry Jaeker and Anita Tucker
We use two years of inpatient data from 243 California hospitals to quantify the relationship between hospital-level workload and patient length of stay (LOS), and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the... View Details
Keywords: Workload; Processing Times; Healthcare; Working Conditions; Performance Productivity; Time Management; Health Care and Treatment; Health Industry; California
Berry Jaeker, Jillian, and Anita Tucker. "An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay." Harvard Business School Working Paper, No. 13-052, December 2012. (Revised July 2013.)
- April 8, 2025
- Article
Creating Workplaces Free of Forever Chemicals
By: Joseph G. Allen, Heather A. Henrikson and Michael W. Toffel
Forever chemicals are toxic and widely used in buildings and yet they remain on the rise globally with little regulation to control them. In the United States, for example, Environmental Protection Agency (EPA) regulations currently cover only forever chemicals in... View Details
Keywords: Occupational Health; Safety Regulations; Regulation; Working Conditions; Governing Rules, Regulations, and Reforms; Safety; Health
Allen, Joseph G., Heather A. Henrikson, and Michael W. Toffel. "Creating Workplaces Free of Forever Chemicals." Harvard Business Review Digital Articles (April 8, 2025).
- November 2007
- Supplement
Differences at Work: Emily (B)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: Emily (B) HBS Case No. 9-408-046 Emily considers whether to file a formal complaint with her Human Resources department about the emails but ultimately decides to confront the culprits herself, beginning by sending an email to one of her... View Details
Keywords: Working Conditions; Interpersonal Communication; Employees; Conflict and Resolution; Communication
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Emily (B)." Harvard Business School Supplement 408-046, November 2007.
- November 2001 (Revised April 2005)
- Case
Lonestar
By: Michael A. Wheeler and Georgia Levenson
Explores the legal and ethical responsibilities of a manager who believes that he has heard of a serious instance of sexual harassment, but who has been implored by the victim not to report it. Discussion can focus on the immediate problem or be expanded to a broader... View Details
Keywords: Working Conditions; Management Practices and Processes; Ethics; Crisis Management; Legal Liability
Wheeler, Michael A., and Georgia Levenson. "Lonestar." Harvard Business School Case 902-006, November 2001. (Revised April 2005.)
- September 1997 (Revised October 1997)
- Supplement
Charles Veillon, S.A. (B)
By: Lynn S. Paine and Howard Reitz
Supplements the (A) case. View Details
Keywords: Rights; Organizations; Working Conditions; Social Issues; Management Practices and Processes; Service Industry
Paine, Lynn S., and Howard Reitz. "Charles Veillon, S.A. (B)." Harvard Business School Supplement 398-010, September 1997. (Revised October 1997.)
- 2006
- Chapter
UK Competitiveness-Old Labour Market Institutions, New Collaborative Roles
By: Christian H.M. Ketels
Keywords: Labor and Management Relations; Working Conditions; Cooperation; Competitive Advantage; United Kingdom
Ketels, Christian H.M. "UK Competitiveness-Old Labour Market Institutions, New Collaborative Roles." In Productive Partnerships: The Role of Employment Relations in Growing the UK Economy, edited by Tony Pilch, 12–23. London: Smith Institute, 2006.
- November 2007
- Supplement
Differences at Work: Allie (C)
By: Sandra J. Sucher and Rachel Gordon
In Differences at Work: (C) HBS Case No. 9-408-056 Allie decides not to pursue a sexual harassment charge and instead remedies the situation by transferring to the marketing division in her company. She reflects on how powerless the situation made her feel and how it... View Details
Sucher, Sandra J., and Rachel Gordon. "Differences at Work: Allie (C)." Harvard Business School Supplement 408-056, November 2007.