Value Based Health Care - Publications - Faculty & Research

26 Jul 2022
Research & Ideas

Burgers with Bugs? What Happens When Restaurants Ignore Online Reviews

important for review sites such as Yelp to post chronological reviews that reflect current conditions, since hygiene can vary wildly based on new management and staff, the research team says. “Review sites should be View Details

Keywords: by Kara Baskin; Entertainment & Recreation; Food & Beverage; Retail

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that companies aim to creatively deliver... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

06 Dec 2016
First Look

December 6, 2016

By: Kaplan, Robert S., Derek A. Haas, and Jonathan Warsh Abstract—The prevailing fee-for-service payment model has led health care administrators and physician practices to impose severe constraints on the... View Details

Keywords: Sean Silverthorne

Portrait Project

Karen Sein

emeralds into a world that suffers from gray injustice. Using the full spectrum of light, I will design a health care system that is efficient and sensitive to those who are most vulnerable. I will mentor... View Details

10 Mar 2015
First Look

First Look: March 10

Oasys Water: Balancing Strategic Partnerships & Financing Decisions Oasys Water had developed a proprietary water treatment technology based on an innovative forward osmosis process that could remove dissolved solids from water more... View Details

Keywords: Carmen Nobel

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

innovative new products and services, new commercial ventures, or new approaches that create social impact. These are also the kinds of problems rising leaders care about: climate change, race and gender inequities, education shortfalls,... View Details

Keywords: by Sean Silverthorne

Profile

Prineeta Kulkarni

interfered with survival, but also with how patients integrated into their communities." After graduation, she took a position with a boutique consulting firm, L.E.K. Consulting, that concentrated on a portfolio of life science, pharma, and View Details

Keywords: Healthcare/Biotech; Nonprofit/Government/Education

01 Oct 2012
Research & Ideas

Better by the Bundle?

bundle—known as an Extra Value Meal—for cheaper than the products would cost if purchased individually. “Bundling is pervasive in several markets, and it works in many cases” But those same customers might not View Details

Keywords: by Dina Gerdeman

09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

Singer—understanding your identity, your values, and your mindset. Reflecting on who you are and why you exist in the world, what values you intentionally live out, and your ability to handle change are cornerstones of this process.... View Details

01 Oct 2013
First Look

First Look: October 1

champions that the government hoped to create, SPH was also considering an acquisition in the U.S. or Europe. This case allows students to consider the broad trends sweeping China's pharmaceutical industry and health View Details

Keywords: Sean Silverthorne

Web

Business Finance Course Online | HBS Online

Stories FAQs Enroll Now Key Concepts Understand the key financial levers that drive financial performance Discover how and why finance is concerned with cash flow versus profits and why that matters for your business and budget Identify ways to create and measure View Details

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

or 9.4 percent since the COVID-19 pandemic’s onset. The student debt crisis is causing more young people to think hard about the value of a four-year degree. Apprenticeships at work Fuller and his colleagues examined data from CareerWise... View Details

Keywords: by Michael Blanding

15 Dec 2023
News

Like-Minded

Yumiko Murakami (MBA 1994), Miwa Seki (MBA 1993), and Kathy Matsui share the same month and year of birth, so the friends started an annual birthday get-together to reflect on the year ahead. Work was always a hot topic of discussion. Each woman had built a strong... View Details

23 Jun 2022
Research & Ideas

All Those Zoom Meetings May Boost Connection and Curb Loneliness

then, mental health experts have questioned whether the pandemic has exacerbated the problem, as some workers may have fewer social connections now that they’re working from home. “That may be good in some respects, cutting down on... View Details

Keywords: by Michael Blanding

August 2017
Article

Relationship Between Labor and Delivery Unit Management Practices and Maternal Outcomes

By: Avery C. Plough, Grace Galwin, Zhonghe Li, Stuart R. Lipsitz, Shehnaz Alidina, Natalie J. Henrich, Lisa R. Hirschhorn, William R. Berry, Atul A. Gawande, Doris Peter, Rory McDonald, Donna L. Caldwell, Janet H. Muri, Debra Bingham, Aaron B. Caughey, Eugene R. Declercq and Neel T. Shah

OBJECTIVE: To define, measure, and characterize key competencies of managing labor and delivery units in the United States and assess the associations between unit management and maternal outcomes. METHODS: We developed and administered a management measurement... View Details

Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Outcome or Result; United States

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Research - Behavioral Finance & Financial Stability

fintech platform, the authors find that, compared to actual outcomes of the fintech platform’s model, the counterfactual outcomes based on a “traditional model” used for regulatory reporting purposes would result in a 60% higher... View Details

04 Dec 2023
Blog Post

My Summer of Joy with the National Parks Service

Care Units. I came to school passionate about access and equity in health care, and curious about systemic barriers to resources that allow communities to live healthy lives. As soon as I got to campus... View Details

01 Dec 2019
News

Bridging the Gap

and political challenge facing the country,” he says. “This was back in 2011 and 2012, when that was still a fairly novel point of view.” Participants in YALP are chosen by a senior city leader, based on their placement and ability to... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

November 2010 (Revised January 2011)
Case

Computerized Provider Order Entry at Emory Healthcare

By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde

The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details

Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry