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  • 10 Oct 2024
  • Blog Post

High-Tech Greenhouse Innovations in The Netherlands

technologies for greenhouse production through its incubator, Division Q. In these Dutch greenhouses, technology rules the roost—from cultivar selection to pest control and automation. We learned that these greenhouses record large... View Details
  • Web

Research Links - The Art of American Advertising

Clubs Faculty & Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership... View Details
  • February 2025
  • Supplement

Intenseye: Powering Workplace Health and Safety with AI (B)

By: Michael W. Toffel, Shane Greenstein and Sadika El Hariri
Intenseye used its $25 million series A funds to refine and expand its digital safety platform while refining its target markets and ideal customer profile. As the company implemented new approaches to create value for its clients, such as developing an AI-powered... View Details
Keywords: Safety Performance; Occupational Safety; Innovation; Safety; Operations; Health; AI and Machine Learning; Analytics and Data Science; Digital Transformation; Supply Chain Management; Performance Improvement; Entrepreneurship; Product Development; Customer Relationship Management; Value Creation; Venture Capital; Growth and Development Strategy; Information Technology Industry; United States; Europe; Middle East; Turkey
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  • Web

Dean Srikant Datar’s 2025 Commencement Remarks | About

of what most acknowledge will be no less significant than the industrial revolution: a time when AI and machine learning will transform every aspect of our lives, from learning... View Details
  • June 2024
  • Teaching Note

Beamery: Using Skills and AI to Modernize HR

By: Boris Groysberg, David Lane, Susan Pinckney and Alexis Lefort
Teaching Note for HBS Case No. 424-004. Unicorn human relationships startup Beamery evaluates it growth versus depth strategy as its strategic partners and customers could become future competitors in a quickly changing AI based human resources and talent management... View Details
Keywords: Analysis; Business Growth and Maturation; Business Model; Business Startups; Business Plan; Disruption; Transformation; Talent and Talent Management; Decisions; Diversity; Ethnicity; Gender; Nationality; Race; Residency; Higher Education; Learning; Entrepreneurship; Fairness; Cross-Cultural and Cross-Border Issues; Global Strategy; Growth and Development; AI and Machine Learning; Digital Platforms; Disruptive Innovation; Technological Innovation; Job Offer; Job Search; Knowledge Acquisition; Knowledge Use and Leverage; Product; Mission and Purpose; Strategic Planning; Problems and Challenges; Corporate Strategy; Equality and Inequality; Valuation; Value Creation; Employment Industry; United Kingdom
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  • 21 Mar 2017
  • First Look

First Look at New Research, March 21

activity the CEOs undertake during one workweek and (ii) a machine learning algorithm that projects these data onto scalar CEO behavior indices. Low values of the index are associated with plant visits and... View Details
Keywords: Sean Silverthorne
  • 26 Feb 2001
  • Research & Ideas

David, Goliath, and Disruption

into a disruptee. Learning To Chicken-scratch If a technology is to succeed, in theory at least, it should not require people to radically change their behavior. Instead, companies that promote the technology should hope for a gradual... View Details
Keywords: by Martha Lagace
  • 01 Jan 2006
  • News

Philip L. Yeo, MBA 1976

which makes it slightly smaller than New York City. Yet with Yeo's hand on the rudder of its economy, it tacked from the manufacturing of labor-intensive finished goods like washing machines and televisions in the 1980s to the making of... View Details
  • 27 Mar 2018
  • First Look

First Look at New Research, March 27, 2018

and consistent with experimentation to learn about earnings. This pattern motivates estimating the expected returns to entrepreneurship within a dynamic lifecycle model that allows for non-random selection and gradual View Details
Keywords: Sean Silverthorne
  • 29 May 2001
  • Research & Ideas

Race Does Matter in Mentoring

Williams's experiences were typical of the minority executives in my study, which tracked the various stages of career development. Stage 1 covered entry level to middle management Stage 2 included middle management to upper middle management. (A person in Stage 2... View Details
Keywords: by David A. Thomas
  • 03 Feb 2016
  • Research & Ideas

The State of Customer Service Leadership

still hold true. But a great deal of research over the past 20 years or so have put a lot of meat on those bones. As one example, we’ve come to learn more about creating the high-trust environment that leads to engaged employees who... View Details
Keywords: by Jim Aisner; Retail
  • 01 Oct 1996
  • News

Leading In a New Era

Four 1971 classmates — three who serve on the front lines of corporate leadership in the 1990s and one learned observer of the changing role of the senior executive — comment on the complex task of running a successful company in an... View Details
Keywords: Nancy O. Perry
  • Web

The Strategic Case for Diversity in Digital Transformation - Blog: RGE Report

of job displacement and the fairness of the systems themselves. As IBM’s work shows, machine learning models can inherit and amplify human bias if the training data lacks representation or context. This can... View Details
  • July 2024
  • Case

Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
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  • March 2024 (Revised May 2025)
  • Case

Governing OpenAI (A)

By: Lynn S. Paine, Suraj Srinivasan and Will Hurwitz
In late November 2023, OpenAI’s new board of directors took stock of the situation. The company, which sought to develop artificial general intelligence (AGI)—computer systems with capabilities exceeding human abilities—was looking to regain its footing after a chaotic... View Details
Keywords: Artificial Intelligence; Board Of Directors; Board Decisions; Board Dynamics; Corporate Boards; Governance Changes; Governance Structure; Leadership Change; Legal Aspects Of Business; Nonprofit Governance; Strategy And Execution; Technological Change; AI and Machine Learning; Corporate Governance; Leadership; Management; Mission and Purpose; Technological Innovation; Governing Rules, Regulations, and Reforms; Governing and Advisory Boards; Resignation and Termination; Ethics; Nonprofit Organizations; Open Source Distribution; Partners and Partnerships; Technology Industry; San Francisco; United States
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  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

how to price the new pile driver and hammer pads," recalls HBS professor emeritus Ben Shapiro, who supervised research assistant Jeffrey Sherman (HBS MBA '79) in his preparation of the case. "As it happened, in first-year... View Details
Keywords: by Garry Emmons
  • 04 Nov 2020
  • News

The Long View: Persevering Through Past Crises

learned to navigate and still come out strong. Sometimes as HBS students, we have a false sense of security. Remember, nothing has a guarantee. I was an immigrant to the US in 2010 and got my citizenship later, so I had to work double... View Details
  • 01 Mar 2005
  • News

Answering the Call

little data available regarding other variables that would also influence the product’s price. “The company’s president came to us with the idea for a case because he was perplexed about how to price the new pile driver and hammer pads,” recalls Professor Emeritus Ben... View Details
Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services
  • Web

Chinese Competition and Emerging Technologies - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
  • 24 Jun 2002
  • Research & Ideas

Building ’Brandtopias’—How Top Brands Tap into Society

brandtopias. Brandtopias champion resolutions to contradictions through the stories they tell, primarily through advertising. Consumers use these stories as allegories—through ads, for instance, consumers learn different ways of... View Details
Keywords: by Martha Lagace