Publications

Research Summary

Overview

By: Ryan W. Buell

From creating flight itineraries online, to interacting with tellers to complete complex banking transactions, to engaging with the government to address civic problems, customers are playing an increasingly vital role in the performance of operations in a broadening... View Details

Research Summary

Lead-by-Help with Professor Jeff Polzer

This study examines if and under which conditions "lead-by-help," defined here as the extent to which leaders anticipatorily act to assist subordinates in completing their work, may not be viewed as favorable as would rationally be expected. In both... View Details

February 2016
Article

Labor Unemployment Insurance and Earnings Management

By: Yiwei Dou, Mozaffar N. Khan and Youli Zou

There is relatively little prior evidence on the potential impact of rank and file employees on financial reporting choices outside union negotiations. We contribute to the literature by providing new evidence that firms appear to manage long-run earnings upward in... View Details

Keywords: Earnings Management; Employment; Insurance; Financial Reporting

SSRN

2024
Working Paper

The Wade Test: Generative AI and CEO Communication

By: Prithwiraj Choudhury, Bart S. Vanneste and Amirhossein Zohrehvand

Can generative artificial intelligence (AI) transform the role of the CEO by effectively automating CEO communication? This study investigates whether AI can mimic a human CEO and whether employees’ perception of the communication’s source matter. In a field... View Details

Keywords: Business or Company Management; AI and Machine Learning; Perception; Communication

29 Aug 2017
First Look

First Look at New Research and Ideas, August 29

Positive By: Goranson, Amelia, Ryan S. Ritter, Adam Waytz, Michael I. Norton, and Kurt Gray Abstract— In people’s imagination, dying seems dreadful; however, these perceptions may not reflect reality. In two studies, we compared the... View Details

Keywords: Sean Silverthorne

February 2001 (Revised March 2003)
Case

Extricity Inc.

Extricity provides software that triggers and automates information flows between collaborating businesses. Its products interface with the legacy information systems already in use by customers, extract information from them, and send this information over the... View Details

Keywords: Product Positioning; Internet and the Web; Information Technology; Applications and Software; Information Technology Industry

02 Jan 2024
Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details

Keywords: by Rachel Layne

Web

Capstone | MBA

versatility into applications for other diseases. TBG – A Promising Non-Hallucinogenic Psychedelic Molecule for Treating Opioid Use Disorder Some recreational drugs like LSD and PCP are psychedelics that alter the user’s perception View Details

06 Nov 2023
Research & Ideas

Did You Hear What I Said? How to Listen Better

percent of the time, the listener’s and speaker’s perceptions of attention didn’t match up. About 19 percent of the time, the speaker thought the... View Details

Keywords: by Michael Blanding

31 Oct 2023
Research & Ideas

Beyond the 'Business Case' in DEI: 6 Steps Toward Meaningful Change

terms of the benefits and “bottom line” are the least likely to follow their commitments with action. Conversely, leaders who take steps to expand opportunity tend to be people who acknowledge the underlying View Details

Keywords: by Katherine Hutt Scott and Barbara DeLollis

08 Aug 2023
Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

workplace happiness: “It may actually be because they have been sorted into firms with worse work environments,” he says. “It’s possible that in more liberal states, there are more policies and practices to reduce some of the stereotypes... View Details

Keywords: by Michael Blanding

2013
Chapter

Beyond Platinum: Making the Case for Titanium Buildings

By: Jock Herron, Amy C. Edmondson and Robert G. Eccles

Buildings are the nation's greatest energy consumers. Forty percent of all our energy is used for heating, cooling, lighting, and powering machines and devices in buildings. And despite decades of investment in green construction technologies, residential and... View Details

Keywords: Buildings and Facilities; Energy; Attitudes; Environmental Sustainability; Construction Industry; Green Technology Industry; United States

Purchase

Article

'Many Others Are Doing It, So Why Shouldn't I?': How Being in Larger Competitions Leads to More Cheating

By: Celia Chui, Maryam Kouchaki and Francesca Gino

In many spheres of life, from applying for a job to participating in an athletic contest to vying for a date, we face competition. Does the size of the competition pool affect our propensity to behave unethically in our pursuit of the prize? We propose that it does.... View Details

Keywords: Unethical Behavior; Cheating; Competitors; Social Norms; Ethics; Behavior; Competition; Societal Protocols

December 2012
Case

Trouble Brewing for Green Mountain Coffee Roasters

By: Suraj Srinivasan and Michael Norris

In October 2011, noted hedge fund manager David Einhorn of Greenlight Capital delivered a presentation at an investors' conference analyzing the business and accounting quality weaknesses of Green Mountain Coffee Roasters. Until then Green Mountain had exhibited rapid... View Details

Educators

Purchase

07 Mar 2013
Working Paper Summaries

Prominent Job Advertisements, Group Learning, and Wage Dispersion

Keywords: by Julio J. Rotemberg

21 Jan 2009
First Look

First Look: January 21, 2009

Bazerman Abstract Previously titled "Why We Aren't as Ethical as We Think We Are: A Temporal Explanation. This paper explores the biased perceptions that people hold of their own ethicality. We argue... View Details

Keywords: Martha Lagace

24 Oct 2008
Working Paper Summaries

Signaling Firm Performance Through Financial Statement Presentation: An Analysis Using Special Items

Keywords: by Edward J. Riedl & Suraj Srinivasan

2013
Article

Beyond Alternating Permutations: Pattern Avoidance in Young Diagrams and Tableaux

By: Nihal Gowravaram and Ravi Jagadeesan

We investigate pattern avoidance in alternating permutations and generalizations thereof. First, we study pattern avoidance in an alternating analogue of Young diagrams. In particular, we extend Babson-West’s notion of shape-Wilf equivalence to apply to alternating... View Details

Keywords: Pattern Avoidance; Alternating Permutations; Descent Type Permutations; Wilf Equivalence; Shape-Wilf Equivalence; Mathematical Methods

Article

Democratizing Work: Redistributing Power in Organizations for a Democratic and Sustainable Future

By: Julie Battilana, Julie Yen, Isabelle Ferreras and Lakshmi Ramarajan

Environmental destruction and social inequalities are increasingly urgent challenges. How can corporations, which have played a key role in creating and reproducing these problems, be part of the solution? In this paper, we advance that a shift to more democratic forms... View Details

Keywords: Corporate Citizenship; Corporate Social Responsibility; CSP; CSR; Domination; Industrial Relations; Power; Resistance; Work; Corporate Governance; Corporate Social Responsibility and Impact; Governance; Power and Influence; Environmental Management; Social Issues