Publications

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26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

Creeps into AI, Managers Can Stop It by Asking the Right Questions Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment Feedback or ideas to... View Details

Keywords: by Rachel Layne

22 Feb 2024
Research & Ideas

How to Make AI 'Forget' All the Private Data It Shouldn't Have

underpin this technology typically subsume the information that users enter, helping the software provide better answers over time. Working Knowledge spoke with Seth Neel, an expert on machine “unlearning” who is an assistant professor at... View Details

Keywords: by Rachel Layne; Technology; Information Technology

28 Aug 2023
Research & Ideas

How Workplace Wellness Programs Can Give Employees the Energy Boost They Need

employees, and watching productivity plummet. “At a time when workers continue to quietly quit and many companies are struggling to fill openings, it’s especially important for employers to revamp their wellness offerings.” What employees need most today is an energy... View Details

Keywords: by Hise Gibson

Web

Podcasts - Managing the Future of Work

players with expert perspective and advice. EY’s Trent Henry on how AI can extend white-collar careers 07 AUG 2024 | Managing the Future of Work The consulting giant’s global talent lead explains how the firm is bringing mass... View Details

Web

Technology & Operations Management - Faculty & Research

Working Paper, No. 25-043, March 2025. More Publications In the News 10 Apr 2025 ASICentral Counselor Top 40 Supplier Gemline Hosts Tariffs Webinar With Supply Chain Expert Re: Willy Shih 10 Apr 2025 CNN Here’s When Iphones May Get More... View Details

February 2024
Case

Chime Solutions

By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender and Mel Martin

Just two years after launching its 10k by 2020 initiative to hire 10,000 employees by 2020, the COVID-19 pandemic forced Chief Executive Officer Mark Wilson to send nearly all of his staff at Chime Solutions (Chime) to work from home. Chime was a customer contact firm... View Details

Keywords: Working Capital; Service Operations; Recruitment; Performance; Change Management; Retention; Financial Institutions; Employee Relationship Management; Talent and Talent Management; Growth Management; Mission and Purpose; Communications Industry; Service Industry; United States

June 2017
Case

MIA: Profit at the Base of the Pyramid

By: Lynda M. Applegate, José Antonio Dávila Castilla, Sarah Mehta and Aldo Sesia

In January 2016, Guillermo Jaime had just returned home to Mexico City after attending a Harvard Business School executive education program. Jaime was the founder and CEO of Mejoramiento Integral Asistido (MIA), a company providing affordable housing to low-income... View Details

Keywords: Base Of The Pyramid; Social Capitalism; Housing; Emerging Markets; Social Enterprise; Society; Wealth and Poverty; Social Entrepreneurship; Construction Industry; Mexico

February 1998 (Revised June 2000)
Case

Delamere Vineyard

Delamere Vineyard is a small, integrated winemaking business in Tasmania, specializing in pinot noir (red) and chardonnay (white) wines. Richard Richardson, Delamere's owner and winemaker, manages and operates the vineyard and winery largely alone. His products have... View Details

Keywords: Plant-Based Agribusiness; Quality; Production; Agriculture and Agribusiness Industry; Food and Beverage Industry; Australia

Speed has gotten a bad name in business, much of it deserved. When “move fast and break things” began to define the innovation economy, the mindset fueled a widely held belief that we can either make progress or take care of people, one or the... View Details

08 Nov 2013
HBS Seminar

Laura Diaz Anadon, Harvard Kennedy School

Program

Advancing Women of Color in Leadership

can provide wide-ranging insights into your business challenges and career decisions Who Should Attend Rising stars in their organizations, including mid-level managers, account managers, or subject-matter experts with 7-20 years of... View Details

Web

Help - Alumni

conditions prohibit the use of the service for fundraising or soliciting financial support for your cause. Faceted search of the alumni directory : HBS alumni are leaders in every industry and searching the alumni directory and searching within the Employment... View Details

03 Oct 2023
Research Event

Build the Life You Want: Arthur Brooks and Oprah Winfrey Share Happiness Tips

View Video “Are you happy?” asks Atlantic editor Jeffrey Goldberg of happiness expert Arthur C. Brooks. “Next question,” Brooks jokes, before answering: “No one is. Happiness is not a destination. It’s a direction.” In this video, Brooks,... View Details

Keywords: by HBS Staff

November 2024
Case

AlphaGo (A): Birth of a New Intelligence

By: Shikhar Ghosh and Shweta Bagai

This case, the first of a three-part series, traces DeepMind's evolution from its 2010 founding through its acquisition by Google in 2014. Often referred to as the "Apollo project" of artificial intelligence, DeepMind used games as a testing ground to develop AI... View Details

Keywords: AI and Machine Learning; Game Theory; Technology Adoption; Games, Gaming, and Gambling; Technology Industry; South Korea; China; United States

Article

An Integrated Decision-Making Approach for Improving European Air Traffic Management

By: Yael Grushka-Cockayne, Bert De Reyck and Zeger Degraeve

We develop a multistakeholder, multicriteria decision-making framework for Eurocontrol, the European air traffic management organization, for evaluating and selecting operational improvements to the air traffic management system. The selected set of improvements will... View Details

Keywords: Decision Making; Framework; Operations; Performance Improvement; Government Administration; Air Transportation Industry; Europe

Find at Harvard

2017
Book

Managing Risk in Reinsurance: From City Fires to Global Warming

By: Niels Viggo Hauter and Geoffrey Jones

This is the first book to provide a comprehensive history of the reinsurance industry from the nineteenth century to the present day. Reinsurance developed at the fringe of financial services and, for most of its existence, was largely unnoticed outside the expert... View Details

Keywords: Insurance; Risk Management; Business History; Globalization; Risk and Uncertainty; Financial Services Industry; Insurance Industry; Africa; Europe; Latin America; North and Central America; Asia

Find at Harvard

2013
Chapter

Effective Teamwork and Collaboration

By: Heidi K. Gardner

Book Abstract: The ability to attract, develop, and retain talent has become one of the biggest competitive issues for law firms. But although talent management is now recognized as a business issue of prime importance, law firms often lack the experience, vision, and... View Details

Keywords: Talent and Talent Management; Legal Services Industry