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- All HBS Web
(117,423)
- Faculty Publications (37,517)
- March 2018 (Revised March 2019)
- Technical Note
Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains
By: Tatiana Sandino
This note explains how several retail and service organizations use a practice described here as “structured empowerment” to balance control and flexibility as they grow. I define structured empowerment as a practice that grants employees both (a) the power to make... View Details
Keywords: Service Operations; Standards; Employees; Service Delivery; Decision Making; Power and Influence; Retail Industry; Service Industry
Sandino, Tatiana. "Control or Flexibility? Structured Empowerment Offers Both — Lessons from Retail & Service Chains." Harvard Business School Technical Note 118-082, March 2018. (Revised March 2019.)
- March 2018
- Exercise
Does It Hurt To Ask?
Does It Hurt To Ask? (DIHTA) is an interactive exercise that pairs students (in groups of two) for a brief, spontaneous, open-ended conversation during class. Each student is given instructions to ask many questions (as many as possible) or few questions (ideally zero)... View Details
Keywords: Interpersonal Communication; Communication Strategy; Perception; Information; Power and Influence
Brooks, Alison Wood. "Does It Hurt To Ask?" Harvard Business School Exercise 918-037, March 2018.
- March 2018 (Revised September 2018)
- Case
Gene Lee Navigates the Darden Takeover
By: Joshua D. Margolis, H. Lawrence Culp, James Barnett and Aldo Sesia
Following a full takeover of Darden Restaurant’s Board of Directors, Darden COO Gene Lee is weighing an offer to become interim CEO. View Details
Keywords: Shareholder Activism; Investment Activism; Crisis Management; Personal Development and Career; Decision Choices and Conditions; Food and Beverage Industry; United States
Margolis, Joshua D., H. Lawrence Culp, James Barnett, and Aldo Sesia. "Gene Lee Navigates the Darden Takeover." Harvard Business School Case 418-015, March 2018. (Revised September 2018.)
- March 2018
- Case
GiveDirectly
How should nonprofits design compensation systems to attract and retain talent? GiveDirectly is a respected charitable organization with an unconventional approach. Instead of spending on traditional aid programs in areas such as health care and food access in... View Details
Keywords: Nonprofits; Charity; Effective Altruism; International Aid; Compensation; Goals; Bonuses; Incentives; GiveDirectly; Compensation and Benefits; Motivation and Incentives; Goals and Objectives; Recruitment; Philanthropy and Charitable Giving
Beshears, John, Joshua Schwartzstein, Tiffany Y. Chang, and Brian J. Hall. "GiveDirectly." Harvard Business School Case 918-036, March 2018.
- March 2018
- Teaching Note
ISRO: Explore Space or Exploit CubeSats?
ISRO, India’s space agency, established to address domestic challenges with space technology, is one of the six largest space agencies in the world. Through its 59 missions, ISRO has launched numerous satellites for communication, disaster management, navigation,... View Details
- March 2018
- Teaching Note
Twine Health
By: Robert S. Huckman and Ariel D. Stern
In late 2014, Dr. John Moore (CEO), Frank Moss (chairman), and Scott Gilroy (CTO) of Twine Health (Twine) had to resolve several challenges that threatened to restrict the widespread dissemination of its sole product, Twine. Twine was a cloud-based platform that... View Details
- March 2018 (Revised March 2018)
- Supplement
Blue Haven Initiative: The PEGAfrica Investment
By: Vikram S Gandhi, Caitlin Reimers and Amram Migdal
- March 2018
- Teaching Note
Controversy over Executive Remuneration at BP
By: V.G. Narayanan and Shawn O'Brien
Teaching Note for HBS No. 116-063. View Details
- March 2018
- Supplement
Hatch Startup Equity Valuation Exercise (Student Version)
By: Christopher Stanton and Shikhar Ghosh
- March 2018
- Supplement
Hatch Startup Equity Valuation exercise for Instructor Use
By: Christopher Stanton and Shikhar Ghosh
- March 2018
- Case
IBM: Watson and the Internet of Things
By: Rajiv Lal and Scott Johnson
IBM has recently launched a business unit devoted to the Internet of Things. The group's leadership team needs to figure out the best way to quickly scale its business in a fragmented and nascent market. View Details
- March 2018
- Supplement
Irene Rosenfeld at Mondelez International: Crafting a Corporate Strategy video supplement
By: Raffaella Sadun
This video supplement is for use in class when teaching “Irene Rosenfeld at Mondelez International: Crafting a Corporate Strategy,” HBS No. 718-403. View Details
Keywords: Corporate Strategy
Sadun, Raffaella. "Irene Rosenfeld at Mondelez International: Crafting a Corporate Strategy video supplement." Harvard Business School Multimedia/Video Supplement 718-803, March 2018.
- March 2018
- Teaching Note
Videojet (A) and (B)
By: Raffaella Sadun and Greta Friar
This teaching note was prepared to aid classroom instructors in the use of “Videojet,” HBS No. 717-403. View Details
- March 2018 (Revised March 2018)
- Teaching Note
ArcelorMittal and the Ebola Outbreak in Liberia
Teaching Note for HBS No. 718-029. View Details
- March 2018
- Teaching Note
Dinesh Moorjani and Hatch Labs
By: Shikhar Ghosh and Christopher Stanton
Teaching Note for HBS No. 818-026. View Details
- March 2018
- Supplement
EKOL Logistics: Thinking Outside the Box: Spreadsheet Supplement
By: Willy C. Shih and Esel Çekin
- March 2018
- Teaching Note
Globalization Past, 1850–1914 (A) and (B)
Teaching Note for HBS No. 718-023 and 718-030. View Details
- March 2018
- Teaching Note
Kickstarting Tomato Jos in Nigeria
Teaching Note for HBS No. 718-027. View Details
- March 2018 (Revised March 2018)
- Teaching Note
OpenInvest
By: Boris Vallee and Caitlin Reimers Brumme
Founded by a team of hedge fund and NGO alumni, OpenInvest launched its platform in 2015 to enable retail investors to tailor their portfolio to their personal values in an automated way, for instance by screening out weapon manufacturers stocks or overweighting LGBTQ... View Details