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  • October 1993 (Revised April 1994)
  • Case

Jack Welch: General Electric's Revolutionary

By: Joseph L. Bower and Jay Dial
Describes the work of Jack Welch as CEO of General Electric from 1981 to 1992, focusing particularly on his transformation of the company's portfolio through extensive dispositions and acquisitions and the company's culture through a mandated process called "work out."... View Details
Keywords: Acquisition; Transformation; Investment Portfolio; Leadership Style; Management; Organizational Culture; Personal Development and Career
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Bower, Joseph L., and Jay Dial. "Jack Welch: General Electric's Revolutionary." Harvard Business School Case 394-065, October 1993. (Revised April 1994.)
  • June 2023 (Revised February 2025)
  • Case

Doing Business in Lima, Peru

By: Jeffrey T. Polzer, Leonard A. Schlesinger and Max Hancock
This case examines the challenges and opportunities of doing business in Peru. It highlights Peru's economic transformation in the decades leading up to 2024 in the context of its history, culture, and politics. The case gives an overview of some of the main obstacles... View Details
Keywords: Business History; Business and Government Relations; Corporate Strategy; Mining Industry; Peru; Latin America
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Polzer, Jeffrey T., Leonard A. Schlesinger, and Max Hancock. "Doing Business in Lima, Peru." Harvard Business School Case 323-050, June 2023. (Revised February 2025.)
  • January 2015 (Revised January 2017)
  • Case

Curriculum Associates: Turning the Page from Tradition to Innovation

By: John J-H Kim and Christine S. An
Set in Fall 2014, the traditional textbook publishing industry is being transformed by technological innovations and new student achievement standards. This case chronicles how Rob Waldron, CEO, and his team bring Curriculum Associates (CA), a traditional supplemental... View Details
Keywords: Education Technology; SaaS; Turnaround; Textbook Publishing; Innovation; Sales Cycle; HR Strategy; Privately-funded Businesses; Sustainable Growth; Product Development Strategy; Organizational Change and Adaptation; Technological Innovation; Competitive Advantage; Publishing Industry
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Kim, John J-H, and Christine S. An. "Curriculum Associates: Turning the Page from Tradition to Innovation." Harvard Business School Case 315-053, January 2015. (Revised January 2017.)
  • 30 Jan 2019
  • What Do You Think?

Who Will Measure up to These Two Remarkable Leaders?

Summing Up: Which Schools Will Produce the Next Generation of Transformative Leaders? This month’s column featured two leaders who were able to build organizations that literally transformed the mutual fund... View Details
Keywords: by James Heskett; Air Transportation; Financial Services
  • October 2007 (Revised August 2009)
  • Case

Perfect Storm over Zurich Airport (A)

By: Michael L. Tushman and David Kiron
Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details
Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry
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Tushman, Michael L., and David Kiron. "Perfect Storm over Zurich Airport (A)." Harvard Business School Case 408-023, October 2007. (Revised August 2009.)
  • 13 Feb 2006
  • Research & Ideas

Turning High Potential into Real Reward

Professor Joseph B. Lassiter III's research explores entrepreneurial marketing in high-potential ventures. He describes entrepreneurial marketing as a mindset and a process, one that involves gathering specific evidence that convinces a specific group of individuals to... View Details
Keywords: Re: Joseph B. Lassiter; Consumer Products
  • December 1999 (Revised May 2000)
  • Case

Morgan Stanley: Becoming a "One-Firm Firm"

By: M. Diane Burton, Thomas J. DeLong and Katherine Lawrence
John Mack, the newly appointed president of Morgan Stanley, feels strongly that the firm needs to change in order to compete in a changing investment banking environment. Mack and his senior team undertake initiatives in order to transform the culture and working style... View Details
Keywords: Human Resources; Goals and Objectives; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Competitive Strategy
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Burton, M. Diane, Thomas J. DeLong, and Katherine Lawrence. Morgan Stanley: Becoming a "One-Firm Firm". Harvard Business School Case 400-043, December 1999. (Revised May 2000.)
  • 01 Jun 2020
  • News

Prognosis

  • October 2014
  • Background Note

Leader-as-Architect: Alignment

By: Ethan Bernstein, Ryan Raffaelli and Joshua Margolis
Part of a leader's job is to equip the organization to transform inputs into outputs by defining organizational strategy, shaping organizational identity, and then managing four organizational components—formal organizational structure, culture, people, and critical... View Details
Keywords: Organization; Resource Management; Leadership; Business Processes; Design; Organizational Design; Identity; Strategy; Resource Allocation; Strategic Planning; Alignment
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Bernstein, Ethan, Ryan Raffaelli, and Joshua Margolis. "Leader-as-Architect: Alignment." Harvard Business School Background Note 415-039, October 2014.
  • April 2001 (Revised April 2002)
  • Case

Liz Claiborne China

By: Joseph L. Bower, Sonja Ellingson Hout and Fred Young
A new country manager builds the Shanghai office of Liz Claiborne into a powerful sourcing organization using local talent. She explains the nuts and bolts of transforming the office. View Details
Keywords: Business Subsidiaries; Transformation; Selection and Staffing; Leadership; Managerial Roles; Market Entry and Exit; Fashion Industry; China
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Bower, Joseph L., Sonja Ellingson Hout, and Fred Young. "Liz Claiborne China." Harvard Business School Case 301-098, April 2001. (Revised April 2002.)
  • October 2002 (Revised February 2003)
  • Case

Administrative Data Project (A)

By: Lynda M. Applegate and Donald E. Heller
Encourages analysis of the implementation of a large technical infrastructure and process transformation project within a university setting. Enables an instructor to teach change management, leadership, and technical project management skills. View Details
Keywords: Teaching; Change Management; Management Practices and Processes; Transformation; Learning; Competency and Skills; Leadership Development; Non-Governmental Organizations; Education Industry
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Applegate, Lynda M., and Donald E. Heller. "Administrative Data Project (A)." Harvard Business School Case 803-051, October 2002. (Revised February 2003.)
  • 12 Nov 2014
  • Op-Ed

A Challenge to the New Congress: Pass Housing Finance Reform

single security for both Fannie and Freddie. Now we must "get there" before inertia gains even more momentum. The new Congress must recommit itself to drafting legislation that will transform housing finance in the twenty-first... View Details
Keywords: by Nicolas Retsinas & Rob Couch; Construction; Real Estate

    Amy C. Edmondson

    Amy C. Edmondson is the Novartis Professor of Leadership and Management at the Harvard Business School, a chair established to support the study of human interactions that lead to the creation of successful enterprises that contribute to the betterment of... View Details

    Keywords: health care; nonprofit industry; professional services; consulting
    • October 2017
    • Supplement

    Turnaround at Norsk Gjenvinning (B)

    By: George Serafeim
    The case describes the impact of Norsk Gjenvinning's (NG) transformation efforts on reducing corruption and non-compliance within the Norwegian waste management industry. View Details
    Keywords: Change Leadership; Governance; Compliance; Waste Management; Environmental Impact; Social Responsibility; Industry Regulation; Regulatory Enforcement; Change Management; Crime and Corruption; Governance Compliance; Wastes and Waste Processing; Norway
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    Serafeim, George, and David Freiberg. "Turnaround at Norsk Gjenvinning (B)." Harvard Business School Supplement 118-033, October 2017.
    • 23 Oct 2013 - 24 Oct 2013
    • Conference Presentation

    Key Drivers for Inner City Growth

    By: Michael E. Porter
    Initiative for a Competitive Inner City (ICIC) annual ecomonic summit. The 2013 theme: Transforming Urban Ecologies, What Works for Cities View Details
    Keywords: Development Economics; Industry Clusters; Strategy; Urban Development; Ohio
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    Porter, Michael E. "Key Drivers for Inner City Growth." Paper presented at the Inner City Economic Summit, Initiative for a Competitive Inner City, Cleveland, OH, October 23–24, 2013.

      Podcast: Karen Mills and The Case for Open Banking

      The former head of the Small Business Administration and current Harvard professor says data sharing can be transformational for banks. View Details
      • April 2005 (Revised June 2005)
      • Compilation

      Boeing 787: The Dreamliner

      By: Richard L. Nolan and Suresh Kotha
      Boeing dominated the commercial airline manufacturing business since bringing out the first commercial airline jet airliner. But in 2005, it delivered fewer new planes than its fast-moving competitor, Airbus. Boeing responded by transforming its manufacturing business... View Details
      Keywords: Competitive Strategy; Risk Management; Organizational Change and Adaptation; Air Transportation Industry; Manufacturing Industry; United States
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      Nolan, Richard L., and Suresh Kotha. "Boeing 787: The Dreamliner." Harvard Business School Compilation 305-101, April 2005. (Revised June 2005.)
      • 06 Aug 2018
      • News

      Business Books to Watch in August

      • 25 Apr 2014
      • Video

      Bill Sahlman - Making A Difference

      • May 1997
      • Supplement

      Francisco de Narvaez at Tia

      By: Linda A. Hill and Mara Willard
      Harvard Business School students question Francisco de Narvaez about his family store, Tia, from the late 1980s to the present, as he attempts to transform it from a family-owned business into a market-driven, professionally-run global company. View Details
      Keywords: Globalized Firms and Management; Family Business; Transformation
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      Hill, Linda A., and Mara Willard. "Francisco de Narvaez at Tia." Harvard Business School Video Supplement 497-503, May 1997.
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