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  • All HBS Web  (3,913)
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    • Research  (2,468)
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  • All HBS Web  (3,913)
    • People  (16)
    • News  (908)
    • Research  (2,468)
    • Events  (27)
    • Multimedia  (47)
  • Faculty Publications  (1,844)
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    Philippe van der Beck

    Philippe van der Beck is an Assistant Professor in the Finance Unit at Harvard Business School. He teaches the Finance I course in the MBA required curriculum. Philippe’s research interests are in empirical asset pricing, sustainable finance, and structural estimation.... View Details
    • May 2018
    • Case

    Inditex: 2018

    By: John R. Wells and Gabriel Ellsworth
    In 2018, Inditex, based in Spain, was the largest specialist fashion retailer in the world, generating sales of $31.5 billion in 2017 from a portfolio of eight retail brands selling through a total of 7,475 stores located in 96 countries and from websites in 49... View Details
    Keywords: Fashion; Succession; IPO; Competition; Initial Public Offering; Multinational Firms and Management; Management Succession; Growth and Development Strategy; Competitive Strategy; Retail Industry; Retail Industry; Retail Industry
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    Wells, John R., and Gabriel Ellsworth. "Inditex: 2018." Harvard Business School Case 718-515, May 2018.
    • September 2019 (Revised July 2021)
    • Case

    Gap, Inc., 2019

    By: John R. Wells and Benjamin Weinstock
    In 2000, The Gap, Inc. (Gap) was the world’s largest player in specialty fashion retailing, and companies such as Inditex of Spain, H&M of Sweden, and Fast Retailing of Japan were less than a quarter of Gap’s size. But after two decades of growth, Gap’s progress... View Details
    Keywords: Strategic Change; Fashion; Multinational; Brands; Fast Fashion; Competition; Multinational Firms and Management; Performance Improvement; Management Teams; Brands and Branding; Change Management; Strategy; Retail Industry; Retail Industry; Retail Industry; Sweden; Spain; United States
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    Wells, John R., and Benjamin Weinstock. "Gap, Inc., 2019." Harvard Business School Case 720-377, September 2019. (Revised July 2021.)
    • 16 Apr 2019
    • News

    How Best Buy's outgoing CEO, Hubert Joly, rescued the company

    • 15 Jan 2020
    • Video

    Cem Boyner

    Cem Boyner, Chair of Boyner Holdings, one of the largest retail groups in Turkey, discusses the introduction of his company's innovative Advantage card and how this increased the consumer's ability to spend more. View Details
    • January 1998 (Revised March 1998)
    • Case

    Staples (C)

    By: Myra M. Hart, Marco Iansiti and Barbara Feinberg
    The search for appropriate hardware and software to support the launch of a new large-scale retail operation forces the management team to define their goals at a very detailed level and to make all underlying assumptions explicit. View Details
    Keywords: Goals and Objectives; Information Infrastructure; Applications and Software; Business Startups; Management Teams; Retail Industry
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    Hart, Myra M., Marco Iansiti, and Barbara Feinberg. "Staples (C)." Harvard Business School Case 898-159, January 1998. (Revised March 1998.)
    • May 2016 (Revised June 2017)
    • Case

    India's Amul: Keeping Up with the Times

    By: Rohit Deshpandé, Tarun Khanna, Namrata Arora and Tanya Bijlani
    Amul is an Indian dairy cooperative founded in 1947—eight months before India's independence from British rule—and owned by over three million farmers in the state of Gujarat. It is India's largest food product marketing organization, selling 46 products, including... View Details
    Keywords: Globalization; Expansion; Dairy; India; Cooperatives; Milk; Leadership; Agriculture; Agribusiness; Competition; Marketing; Organizational Change and Adaptation; Agriculture and Agribusiness Industry; India
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    Deshpandé, Rohit, Tarun Khanna, Namrata Arora, and Tanya Bijlani. "India's Amul: Keeping Up with the Times." Harvard Business School Case 516-116, May 2016. (Revised June 2017.)
    • 26 Mar 2008
    • First Look

    First Look: March 26, 2008

    http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=808107 Parks Capital-Investment in US Retail, Inc. Harvard Business School Case 208-104 Parks Capital acquired a Children's Apparel Manufacturer, American Child Clothing Manufacturers, Inc. (ACCM), in 2001.... View Details
    Keywords: Martha Lagace
    • January 2007 (Revised November 2007)
    • Case

    Organic Growth at Wal-Mart

    By: Jan W. Rivkin and Troy Smith
    In 2005, an executive vice president at Wal-Mart must decide whether to expand the retailer's selection of organic food. The decision is made in the context of wider attempts to move the giant retailer slightly upscale and to focus on environmental sustainability. View Details
    Keywords: Food; Growth and Development Strategy; Product; Business Processes; Environmental Sustainability; Expansion; Retail Industry; United States
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    Rivkin, Jan W., and Troy Smith. "Organic Growth at Wal-Mart." Harvard Business School Case 707-498, January 2007. (Revised November 2007.)
    • April 2017 (Revised October 2017)
    • Case

    Wal-Mart Update, 2017

    By: David B. Yoffie and Eric Baldwin
    In 2017 Wal-Mart was still the world’s largest company, with over $480 billion in annual revenue and operations in 28 countries. Although it had mostly vanquished its rival discount retailers in the U.S., it was struggling to find the right growth strategy. Facing a... View Details
    Keywords: E-Commerce Strategy; Strategy; Competitive Strategy; Business Growth and Maturation; Growth and Development Strategy; Global Range; Business Strategy; Corporate Strategy; E-commerce; Retail Industry
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    Yoffie, David B., and Eric Baldwin. "Wal-Mart Update, 2017." Harvard Business School Case 717-468, April 2017. (Revised October 2017.)
    • December 2004 (Revised December 2005)
    • Case

    Nectar: Making Loyalty Pay

    By: John A. Deighton
    Loyalty Management UK (LMUK) manages British supermarket chain Sainsbury's frequent-shopper card program, called Nectar. LMUK uses Sainsbury's sponsorship as the magnet to attract other retailers into a profitable, multisponsor loyalty network. Examines the economics... View Details
    Keywords: Customer Focus and Relationships; Business or Company Management; Supply Chain Management; Marketing Strategy; Networks; Marketing Channels; Advertising Campaigns; Outcome or Result; Growth and Development; Retail Industry; Great Britain
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    Deighton, John A. "Nectar: Making Loyalty Pay." Harvard Business School Case 505-031, December 2004. (Revised December 2005.) (request a courtesy copy.)
    • March 2003
    • Case

    Zara

    Fashion retailer ZARA has achieved spectacular growth via a distinctive design-on-demand operating model. This case describes this model and outlines a number of challenges facing the company, with a particular emphasis on its international expansion. Includes color... View Details
    Keywords: Business Model; Globalized Firms and Management; Production; Order Taking and Fulfillment; Retail Industry; Retail Industry
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    Arnold, David J., and Guillermo D"Andrea. "Zara." Harvard Business School Case 503-050, March 2003.
    • January 2011 (Revised May 2011)
    • Case

    Paydiant

    By: Jose B. Alvarez, Elizabeth C. Williamson and James Weber
    Kevin Laracey, founder of Paydiant, needed to figure out how to launch a payment processing company with a new technology based on smart phones. Consumers had increasingly turned to electronic payment methods such as credit cards and debit cards to make purchases.... View Details
    Keywords: Entrepreneurship; Credit Cards; Product Marketing; Product Launch; Market Entry and Exit; Industry Structures; Business and Stakeholder Relations; Cooperation; Technology Adoption; Retail Industry
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    Alvarez, Jose B., Elizabeth C. Williamson, and James Weber. "Paydiant." Harvard Business School Case 511-065, January 2011. (Revised May 2011.)
    • 27 Mar 2014
    • News

    Report: Brookstone headed for bankrupcy

    • 26 Sep 2024
    • HBS Case

    If a Car Can Drive Itself, Can It Make Life-or-Death Decisions?

    What would Aristotle think about self-driving cars? As the abilities of artificial intelligence systems to automate complex tasks accelerate, warnings about the dangers of outsourcing life-and-death decisions to machines are pumping the brakes on the powerful... View Details
    Keywords: by Tom Quinn; Auto; Technology
    • 14 Oct 2011
    • News

    The big businesses learning how to think small

    • July 2000 (Revised May 2002)
    • Case

    Gateway: Moving Beyond the Box

    By: Frances X. Frei, Youngme E. Moon and Hanna Rodriguez-Farrar
    Gateway has opened retail stores to differentiate itself from its competitors (e.g., Dell). Describes how the company has created an excellent service experience, but has struggled financially as a result. View Details
    Keywords: Transition; Change Management; Valuation; Service Operations; Service Delivery; Distribution Channels; Computer Industry; Electronics Industry; United States
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    Frei, Frances X., Youngme E. Moon, and Hanna Rodriguez-Farrar. "Gateway: Moving Beyond the Box." Harvard Business School Case 601-038, July 2000. (Revised May 2002.)
    • February 2018 (Revised August 2023)
    • Case

    Nykaa.com: A Passion for Beauty

    By: Paul Gompers, Anjali Raina and Rachna Chawla
    Being an entrepreneur was a childhood dream for Falguni Nayar. The opportunity to build Nykaa.com, a woman-centered business, with a multi-brand retail format in the beauty and wellness space, and the fact that she was doing it with her daughter Adwaita (HBS MBA 2013)... View Details
    Keywords: Entrepreneurship; Leadership; Organizational Culture; Information Technology; Human Resources; Brands and Branding; Operations; Marketing; Decision Making
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    Gompers, Paul, Anjali Raina, and Rachna Chawla. "Nykaa.com: A Passion for Beauty." Harvard Business School Case 218-049, February 2018. (Revised August 2023.)
    • July 7, 2022
    • Other Article

    Are Online Prices Higher Because of Pricing Algorithms?

    By: Zach Y. Brown and Alexander J. MacKay
    This article reviews recent work examining pricing strategies of major online retailers and the potential effects of pricing algorithms. We describe how pricing algorithms can lead to higher prices in a number of ways, even if some characteristics of these algorithms... View Details
    Keywords: Pricing Algorithms; Online Marketplace; Digital Strategy; Internet and the Web; Retail Industry
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    Brown, Zach Y., and Alexander J. MacKay. "Are Online Prices Higher Because of Pricing Algorithms?" Brookings Series: The Economics and Regulation of Artificial Intelligence and Emerging Technologies (July 7, 2022).

      Richard S. Tedlow

      Richard S. Tedlow is the Class of 1949 Professor of Business Administration at the Harvard Business School, where he is a specialist in the history of business.

      Professor Tedlow received his B.A. from Yale in 1969 and his M.A. and Ph.D. in history from... View Details

      Keywords: retailing; retailing; retailing; retailing; retailing; retailing
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