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  • Research Summary

Team, Individual, and Organizational Learning From Experience in Two High-Hazard Industries

High-hazard industries such as nuclear power and chemical process plants must learn and improve without sole reliance on trial-and-error. Considerable attention and resources are placed on learning from operating experience, including exchange of best practices, peer... View Details
  • 07 Nov 2007
  • Op-Ed

How Marketing Hype Hurt Boeing and Apple

production delays (the Airbus 380 is two years behind schedule) and customers know this when they place their orders. They will simply operate their existing 747s and 777s a little longer. In addition, no... View Details
Keywords: by John Quelch; Aerospace; Consumer Products
  • 17 Sep 2009
  • Working Paper Summaries

Input Constraints and the Efficiency of Entry: Lessons from Cardiac Surgery

Keywords: by David M. Cutler, Robert S. Huckman & Jonathan T. Kolstad; Health
  • 2013
  • Working Paper

What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

By: Loretti I. Dobrescu, Michael Luca and Alberto Motta
This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to... View Details
Keywords: Books; Quality; Experience and Expertise; Relationships; Publishing Industry
Related
  • 25 Jul 2023
  • Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

manufacturers maintain quality and have ways to track and trace the product. Foreign partners must tackle how to manufacture, store, and... View Details
Keywords: by Esther Schrader; Pharmaceutical; Health
  • 26 May 2010
  • Working Paper Summaries

Unraveling Results from Comparable Demand and Supply: An Experimental Investigation

Keywords: by Muriel Niederle, Alvin E. Roth & M. Utku Unver
  • 22 Mar 2021
  • Research & Ideas

How to Learn from the Big Mistake You Almost Make

Professor Amy C. Edmondson, who studies psychological safety and organizational learning. Incidents that almost result in loss or harm often pass unnoticed, in part because workers worry about being... View Details
Keywords: by Kristen Senz; Health
  • February 2018 (Revised March 2018)
  • Case

ArcelorMittal and the Ebola Outbreak in Liberia

By: Sophus A. Reinert, Sarah Nam, Sisi Pan and Eric Werker
During the summer of 2014, Alan Knight, general manager of corporate responsibility at the integrated steel and mining company ArcelorMittal, observed the unfolding of an Ebola epidemic in Liberia and other countries in West Africa with great concern. On the one hand... View Details
Keywords: Ebola; Epidemics; Ebola Private Sector Mobalization Group; EPSMG; Civil War; Sovereignty; Change Management; Judgments; Development Economics; Geopolitical Units; Globalized Firms and Management; Emerging Markets; Business and Community Relations; Business and Government Relations; Safety; War; Wealth and Poverty; Welfare; Crisis Management; Mining Industry; Liberia
Related
  • Web

Advancing Global, Public, and Societal Health - Health Care

The course provides an understanding of how business can play a significant role in improving the quality of life of low- income individuals and households especially in developing country environments, but... View Details
  • Web

MOC Course at Harvard - Institute For Strategy And Competitiveness

Competitiveness Course at Harvard Developed by Professor Michael Porter and the staff and affiliates of the Institute for Strategy and Competitiveness, the MOC course on... View Details
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

in shaping the quality of strategy-as-learning, as psychological safety enables speaking up, error reporting, dissenting, and candidly discussing risks. Without these... View Details
Keywords: Sean Silverthorne
  • 08 Aug 2023
  • Research & Ideas

Black Employees Not Only Earn Less, But Deal with Bad Bosses and Poor Conditions

positive work culture, and a healthy work-life balance. “When we think about racial gaps in the United States, we tend to mostly measure relative income levels.” At a time when many companies are looking to recruit View Details
Keywords: by Michael Blanding
  • Article

Does the Scope of the Sell-Side Analyst Industry Matter? An Examination of Bias, Accuracy, and Information Content of Analyst Reports

By: Kenneth Merkley, Roni Michaely and Joseph Pacelli
We examine changes in the scope of the sell-side analyst industry and whether these changes impact information dissemination and the quality of analysts’ reports. Our findings suggest that changes in the number of analysts covering an industry impact analyst... View Details
Keywords: Analyst Industry; Sell-side Analysts; Analyst Reports; Finance; Analysis; Information; Reports; Quality; Financial Services Industry
Related
  • Article

What Makes a Critic Tick? Connected Authors and the Determinants of Book Reviews

By: Loretti I. Dobrescu, Michael Luca and Alberto Motta
This paper investigates the determinants of expert reviews in the book industry. Reviews are determined not only by the quality of the product, but also by the incentives of the media outlet providing the review. For example, a media outlet may have the incentive to... View Details
Keywords: Quality; Media; Relationships; Marketing Reference Programs; Books; Publishing Industry
Related
  • Web

Antitrust & Competition Policy - Institute For Strategy And Competitiveness

HBS ISC Research Areas Research Areas Antitrust & Competition Policy CEO Leadership Environmental Quality Innovation & Innovative Capacity Philanthropy Social Progress Index Antitrust & Competition ... Antitrust & Competition Policy... View Details
  • July 2011
  • Teaching Note

Aman Resorts and Aman Resorts (B) (TN)

By: Eugene Soltes
Teaching Note for 111-012 and 111-015. View Details
Keywords: Strategy; Operations; Employees; Quality; Accommodations Industry
Related
  • 25 Apr 2011
  • Research & Ideas

What CEOs Do, and How They Can Do it Better

Why did you come in late on Tuesday? Did you really need an hour and a half for lunch on Wednesday? Why wasn't that report done by Thursday? For most of us, justifying our schedules is an expected part of the job. But what employee hasn't... View Details
Keywords: by Michael Blanding
  • October 2013 (Revised May 2016)
  • Case

Ilva Steel Taranto: Providing and Polluting (A)

By: Lena G. Goldberg, Vincent Dessain, Ottavia Pesce and Karol Misztal
Nearly 27,000 people depended on Ilva Steel Taranto, the largest steel-making plant in Europe, for their livelihoods, but the plant's pollution fouled the environment and increased the incidence of tumors, respiratory illnesses, and deaths. In July 2012, faced with a... View Details
Keywords: Safety; Pollutants; Business Exit or Shutdown; Health; Decision Making; Steel Industry; Europe
Related
  • 15 Mar 2019
  • News

A Model of Drive and Impact

experience was not so good and we thought there was a space for a company that provides a more digital experience. And also more transparent. “It's an industry where there's a lack of information. Whenever... View Details
Keywords: Motor Vehicle and Parts Dealers; Motor Vehicle and Parts Dealers
  • 04 Dec 2000
  • What Do You Think?

Have We Overdone Deregulation and Privatization?

consumers were that deregulation: (1) unleashes the power of a self-correcting free market (Jeff Struck), giving customers services at prices they are willing to pay and quality levels that they are willing... View Details
Keywords: by James Heskett