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  • 19 Mar 2006
  • Research & Ideas

Unlocking Your Investment Capital

warm shareholders to the benefits of the risk management tools you suggest? A: Whenever the firm is undertaking new strategic directions, including implementing strategic risk management that may use derivatives, it is wise to communicate the benefits of those View Details
Keywords: by Ann Cullen; Financial Services
  • 25 Jul 2005
  • Research & Ideas

An Organization Your Customers Understand

viewing everyone as a customer, you fundamentally change the nature of the value proposition that exists between you and the entities with whom you interact."2 This theme is echoed in another recent book, Everyone Is a Customer:... View Details
Keywords: by Robert Simons
  • 21 Jul 2003
  • Research & Ideas

Don’t Get Buried in Customer Data—Use It

launched, but it may take a while before the change shows up on the annual relationship survey. "You need both the aggregate and the transactional information," says Cunningham. "The survey data tells you about the overall... View Details
Keywords: by Jean Ayers
  • 29 Sep 2009
  • First Look

First Look: September 29

intensity, we allow the incumbent to consider changes in its business model. We consider four alternative business models—two pure models (subscription-based and ad-sponsored) and two mixed models that are hybrids of the two pure models.... View Details
Keywords: Martha Lagace
  • 07 Oct 2008
  • First Look

First Look: October 7, 2008

answered the right question poorly (Study 2). Download the paper: http://www.hbs.edu/research/pdf/09-048.pdf Concentration Levels in the U.S. Advertising and Marketing Services Industry: Myth vs. Reality Authors:Alvin J. Silk and Charles King III Abstract This paper... View Details
Keywords: Martha Lagace
  • 23 Feb 2010
  • First Look

First Look: Feb. 23

Lincoln Publication:Journal of Labor Economics (forthcoming) Abstract This study evaluates the impact of high-skilled immigrants on U.S. technology formation. We use reduced-form specifications that exploit large changes in the H-1B visa... View Details
Keywords: Martha Lagace
  • 01 May 2007
  • First Look

First Look: May 1, 2007

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=207113 Strategy in the 21st Century Pharmaceutical Industry: Merck & Co. and Pfizer Inc. Harvard Business School Case 707-509 The global pharmaceutical industry has gone through substantial View Details
Keywords: Sean Silverthorne
  • 06 Oct 2011
  • What Do You Think?

How Will the ‘Moneyball Generation’ Influence Management?

more analytics won't change their skill set. You have to be a player first." Pete DeLisi added, "We also need to counterbalance analytics with the ability to see the big picture analytics can't be divorced from an understanding... View Details
Keywords: by James Heskett
  • 25 Jun 2001
  • Lessons from the Classroom

Machiavelli, Morals, and You

World As It Is The last part of the course focuses on Machiavelli's The Prince. If you look closely at Machiavelli, said Badaracco, the people he admired were the entrepreneurs of his era. They weren't starting new businesses; they were simply View Details
Keywords: by Martha Lagace
  • March 1996 (Revised August 1996)
  • Case

Open Market, Inc.: Managing in a Turbulent Environment

By: Lynda M. Applegate and Janis Lee Gogan
Presents the story of Open Market, Inc., one of numerous companies formed in 1994 to engage in electronic commerce over the Internet. This case examines the company's development--its business strategy and organization evolution--as the company increased in size and... View Details
Keywords: Business Strategy; Growth and Development; Business Startups; Internet and the Web; Change; Growth and Development Strategy; Organizations; Web Services Industry
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Applegate, Lynda M., and Janis Lee Gogan. "Open Market, Inc.: Managing in a Turbulent Environment." Harvard Business School Case 196-097, March 1996. (Revised August 1996.)
  • September 2008
  • Supplement

Adobe Systems: Working Towards a "Suite" Release (B)

By: David A. Thomas and Lauren Barley
The case examines the tools a manager can use to keep her project on track and manage conflict and tension as Adobe prepares to launch Creative Suite 3, the biggest software release in the company's 25-year history. The protagonist, Yvonne Murray, is a group program... View Details
Keywords: Change; Interpersonal Communication; Crisis Management; Product Launch; Projects; Conflict of Interests; Integration; Software
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Thomas, David A., and Lauren Barley. Adobe Systems: Working Towards a "Suite" Release (B). Harvard Business School Supplement 409-015, September 2008.
  • 2008
  • Chapter

Knowledge Work, Craft Work, and Calling

Social critics have often complained that industrial revolution management transfers control of a job away from workers, encourages human exploitation in pursuit of cost minimization, and alienates workers from their labor. But the arrangements of work that have been... View Details
Keywords: Organizational Change and Adaptation; Working Conditions; Production; Knowledge Use and Leverage; Management Practices and Processes; Employees
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Austin, Robert D., and Lee Devin. "Knowledge Work, Craft Work, and Calling." In Global Neighbors: Christian Faith and Moral Obligation in Today's Economy, edited by Douglas A. Hicks and Mark Valeri. Grand Rapids, MI: Wm. B. Eerdmans, 2008.
  • February 2000 (Revised November 2000)
  • Case

Women.com

By: Myra M. Hart and Sarah S. Khetani
Entrepreneurs Ellen Pack and Marleen McDaniel have founded a women's online network and watched it grow from an online subscription service in 1992 to one of the best known, widely visited women's networks on the web in 1999. While the company's vision has remained... View Details
Keywords: Business Model; Entrepreneurship; Internet and the Web; Partners and Partnerships; Initial Public Offering; Networks; Transition; Web Services Industry
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Hart, Myra M., and Sarah S. Khetani. "Women.com." Harvard Business School Case 800-216, February 2000. (Revised November 2000.)
  • March 1997 (Revised March 1997)
  • Case

Business Teams at Rubbermaid, Inc.

By: Teresa M. Amabile and Dean Whitney
Rubbermaid, a consumer-products company widely praised for its innovation, has instituted a company-wide experiment to stimulate innovation even further. The experiment consists of creating small cross-functional business teams within each division, with each team... View Details
Keywords: Organizational Change and Adaptation; Innovation Strategy; Groups and Teams; Innovation and Management; Corporate Entrepreneurship; Consumer Products Industry; United States
Citation
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Amabile, Teresa M., and Dean Whitney. "Business Teams at Rubbermaid, Inc." Harvard Business School Case 897-165, March 1997. (Revised March 1997.)
  • 08 Nov 2016
  • First Look

November 8, 2016

competition law and, where appropriate, suggest remedies to right the violations we uncover. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51875 2016 Transformational Change in Environmental and Natural Resource... View Details
Keywords: Sean Silverthorne
  • 10 Mar 2009
  • First Look

First Look: March 10, 2009

and develop a construction budget and financing plan. Students are asked to evaluate the prospective financials for this development and assess the viability of the development plan and its prospective returns. The case then ends with a View Details
Keywords: Martha Lagace
  • 19 Jun 2018
  • First Look

New Research and Ideas, June 19, 2018

organizations as well as customer pressure from individual investors are critical in mitigating free-rider problems among asset managers and sustaining engagement practices. Finally, I explore the limits and anticompetitive concerns to the theory of View Details
Keywords: Dina Gerdeman
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

costs to firms of changing strategy. The costs associated with strategy modifications, which we term “repositioning costs,” are particularly relevant to competitive interactions involving major changes to... View Details
Keywords: Sean Silverthorne
  • 28 Jul 2015
  • First Look

First Look: July 28, 2015

by the interaction of partner firms that does not necessarily accrue to any of them. The extent of "ambivalent value" is unclear, but its persistence, despite changing structural market features, promises to help sustain... View Details
Keywords: Carmen Nobel
  • 23 Jul 2013
  • First Look

First Look: July 23

restaurant reviews with Yelp's algorithmic indicator of fake reviews. Using this imperfect indicator as a proxy, we develop an empirical methodology to identify the points in the life cycle of a business during which review fraud is most prevalent. We find that a... View Details
Keywords: Anna Secino
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