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  • All HBS Web  (13,960)
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  • December 1987 (Revised August 1990)
  • Case

Florida Power & Light's Quality Improvement Program

Describes a major electric utility's highly successful effort to institute a comprehensive quality improvement program throughout the organization. Designed to be used in a comparative analysis of the quality improvement effort described in Paul Revere Insurance Co.... View Details
Keywords: Organizational Change and Adaptation; Quality; Performance Productivity; Utilities Industry; Florida
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Hart, Christopher. "Florida Power & Light's Quality Improvement Program." Harvard Business School Case 688-043, December 1987. (Revised August 1990.)
  • May 1977 (Revised April 1978)
  • Teaching Note

Project Nantucket, Teaching Note

By: Steven C. Wheelwright
Keywords: Massachusetts
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Wheelwright, Steven C. "Project Nantucket, Teaching Note." Harvard Business School Teaching Note 677-240, May 1977. (Revised April 1978.)
  • February 1998
  • Teaching Note

Aladdin Knowledge Systems TN

By: Das Narayandas
Teaching Note for (9-598-018). View Details
Keywords: Mergers and Acquisitions; Competition; Marketing; Sales; Distribution; Safety; Globalization; Integration; Information Technology Industry; Europe; United States
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Narayandas, Das. "Aladdin Knowledge Systems TN." Harvard Business School Teaching Note 598-071, February 1998.
  • November 1996 (Revised February 1997)
  • Case

Farmington Fresh: Growers Changing Produce Distribution

By: Ray A. Goldberg and Don Daniels
Opening up of Asian markets for U.S. produce provided an opportunity for large-scale producers to develop their own packing house and airline to ship their product to Asian markets. Teaching Purpose: How do farmers take a proactive strategy in reaching global produce... View Details
Keywords: Distribution; Global Strategy; Air Transportation; Asia; United States
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Goldberg, Ray A., and Don Daniels. "Farmington Fresh: Growers Changing Produce Distribution." Harvard Business School Case 597-047, November 1996. (Revised February 1997.)
  • December 2005
  • Article

Capitalism and Freedom: Slavery and Manumission in Louisiana, 1725-1820

By: Shawn A. Cole
Keywords: Economic Systems; Society; Louisiana
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Cole, Shawn A. "Capitalism and Freedom: Slavery and Manumission in Louisiana, 1725-1820." Journal of Economic History 65, no. 4 (December 2005).
  • June 27, 2005
  • Article

Asian and American Leadership Styles: How Are They Unique?

By: D. Quinn Mills
Keywords: Leadership Style; Asia; United States
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Mills, D. Quinn. "Asian and American Leadership Styles: How Are They Unique?" Harvard Business School Working Knowledge (June 27, 2005). (Also published in " Asian Diversity Magazine, December 2005.)
  • January 1992
  • Case

Calling For Cash: The Massachusetts Lottery 900-Number Decision

By: Stephen A. Greyser
Keywords: Decision Making; Massachusetts
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Greyser, Stephen A. "Calling For Cash: The Massachusetts Lottery 900-Number Decision." Harvard Business School Case 592-076, January 1992.
  • February 1990 (Revised October 1993)
  • Case

Carter Automotive Group

By: Walter J. Salmon
The Carter Automotive Group is a Southern California automobile dealer group. The head of the group is assessing whether his current and unique marketing strategy should be modified in light of changing competitive conditions. View Details
Keywords: Marketing Strategy; Change; Competition; Auto Industry; Retail Industry; California
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Salmon, Walter J. "Carter Automotive Group." Harvard Business School Case 590-011, February 1990. (Revised October 1993.)
  • October 1978 (Revised December 1980)
  • Case

Club Mediterranee

Focuses on Club Med's strategy in the U.S. market. The experience of Club Med is largely among Europeans, but the Club has attracted young, single U.S. tourists to its Caribbean resorts. Should Club Med attempt to attract other market segments? What should its growth... View Details
Keywords: Marketing Strategy; Growth and Development Strategy; Tourism Industry; United States; Europe
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Ward, L. Scott. "Club Mediterranee." Harvard Business School Case 579-061, October 1978. (Revised December 1980.)
  • January 1994 (Revised March 1995)
  • Case

De Passe Entertainment and Creative Partners

By: Linda A. Hill
After 24 years at Motown Industries, Hollywood executive Suzanne de Passe has decided to go out on her own to start two new businesses. The case describes de Passe's career from her beginning as Berry Gordy's assistant at Motown Records to her presidency of Gordy/de... View Details
Keywords: Business Startups; Entrepreneurship; Partners and Partnerships; Business or Company Management; Entertainment; Personal Development and Career; Entertainment and Recreation Industry; Music Industry; California
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Hill, Linda A. "De Passe Entertainment and Creative Partners." Harvard Business School Case 494-013, January 1994. (Revised March 1995.)
  • December 1985 (Revised July 1992)
  • Supplement

Pennsylvania Pharmaceuticals (B)

By: Michael Beer
Keywords: Pharmaceutical Industry; Pennsylvania
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Beer, Michael. "Pennsylvania Pharmaceuticals (B)." Harvard Business School Supplement 486-074, December 1985. (Revised July 1992.)
  • December 1984 (Revised March 1986)
  • Teaching Note

Kalamazoo Plant: Parts Division, Acme Motors, Teaching Note

By: Michael Beer
Keywords: Factories, Labs, and Plants; Auto Industry; Michigan
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Beer, Michael. "Kalamazoo Plant: Parts Division, Acme Motors, Teaching Note." Harvard Business School Teaching Note 485-019, December 1984. (Revised March 1986.)
  • June 1982 (Revised May 1985)
  • Case

TRW: The Gainesville Plant (Condensed)

By: Michael Beer
Keywords: Florida
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Beer, Michael. "TRW: The Gainesville Plant (Condensed)." Harvard Business School Case 482-016, June 1982. (Revised May 1985.)
  • February 1999 (Revised May 2002)
  • Teaching Note

MicroAge, Inc.: Orchestrating the Information Technology Value Chain TN

By: Lynda M. Applegate
Teaching Note for (9-398-068). View Details
Keywords: Technology Industry; Arizona
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Applegate, Lynda M. "MicroAge, Inc.: Orchestrating the Information Technology Value Chain TN." Harvard Business School Teaching Note 399-115, February 1999. (Revised May 2002.)
  • September 1997 (Revised September 1998)
  • Case

Hewlett-Packard Co.'s Home Products Division (B): Pulling Out of the German Market

By: Michael Y. Yoshino and Carin-Isabel Knoop
Supplements the (A) case. View Details
Keywords: Technology Industry; United States; Europe
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Yoshino, Michael Y., and Carin-Isabel Knoop. "Hewlett-Packard Co.'s Home Products Division (B): Pulling Out of the German Market." Harvard Business School Case 398-002, September 1997. (Revised September 1998.)
  • June 1995
  • Teaching Note

Marks & Spencer: Sir Richard Greenbury's Quiet Revolution TN

By: Joseph L. Bower
Teaching Note for (9-395-054). View Details
Keywords: Europe; United States
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Bower, Joseph L. "Marks & Spencer: Sir Richard Greenbury's Quiet Revolution TN." Harvard Business School Teaching Note 395-233, June 1995.
  • May 1994 (Revised January 1995)
  • Case

Warner Cable (A) and (B) (Condensed)

The new general manager of Warner Cable's Medford, Massachusetts complex faces a number of turnaround challenges in 1985, including service deficiencies, customer complaints, high turnover, and low employee morale. By 1988 he has turned the situation around, but some... View Details
Keywords: Organizational Change and Adaptation; Management Style; Change Management; Performance Improvement; Telecommunications Industry; Massachusetts
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Sonnenfeld, Jeffrey A. "Warner Cable (A) and (B) (Condensed)." Harvard Business School Case 394-198, May 1994. (Revised January 1995.)
  • April 1979 (Revised May 1993)
  • Teaching Note

Community Television of Southern California: KCET, Teaching Note

By: Regina E. Herzlinger
Keywords: Media; Media and Broadcasting Industry; California
Citation
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Herzlinger, Regina E. "Community Television of Southern California: KCET, Teaching Note." Harvard Business School Teaching Note 179-187, April 1979. (Revised May 1993.)
  • Profile

Mira Mehta

Why was earning your MBA at HBS important to you? Harvard was a place where I felt I like I could fit in while embracing the things about my background and my goals that made me different. I still remember sitting in the waiting room before my HBS interview, in... View Details
  • Profile

Jackie Burgos

In high school, Jackie Burgos, says, “I wanted to be an actress. Business was more something I thought of as a back-up plan.” As she performed in student shows and remained active in the drama club, she was also accepted into the National Academy Foundation (NAF), a... View Details
Keywords: Entertainment / Media; Other Financial Services; Services
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