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Show Results For
- All HBS Web
(15,561)
- People (30)
- News (3,945)
- Research (9,466)
- Events (67)
- Multimedia (299)
- Faculty Publications (7,283)
- March 2022 (Revised March 2022)
- Case
Transformation at Loyola New Orleans (A)
By: David Fubini and Patrick Sanguineti
In August of 2018, Tania Tetlow is inaugurated as President of Loyola University New Orleans, in the midst of turmoil. Prior to her start, the university was given a final warning to land a balanced budget by year's end by its accreditors or risk facing probation. It... View Details
Keywords: Higher Education; Financial Condition; Crisis Management; Change Management; Trust; Transformation; New Orleans
Fubini, David, and Patrick Sanguineti. "Transformation at Loyola New Orleans (A)." Harvard Business School Case 422-052, March 2022. (Revised March 2022.)
- April 2003
- Case
IBM Canada: Global Services (C)
By: Michael L. Tushman, David Kiron and Wendy Smith
Supplements the (A) case. View Details
Keywords: Leading Change; Technological Innovation; Organizational Change and Adaptation; Change Management; Management Teams; Information Technology; Organizational Structure; Information Technology Industry; Canada
Tushman, Michael L., David Kiron, and Wendy Smith. "IBM Canada: Global Services (C)." Harvard Business School Case 403-079, April 2003.
- 01 Aug 2019
- News
Investing for Good
projects serve. But I think our work goes far beyond the lives of the projects. Our impact is really about changing mindsets. “Investors should be thinking more holistically about their portfolios, beyond risk and return, and to really... View Details
Keywords: Finance
- 26 Sep 2018
- News
Getting Life Back in Balance
Wattle Range Council. “I was becoming more and more disillusioned with working for a nameless, faceless shareholder, where short-term financial returns were becoming more important than long-term sustainability,” he says. That said, a View Details
- February 1993 (Revised March 1995)
- Case
Bernd Sterzel at the IVth Medizinische Klinik (A)
By: Linda A. Hill
After 10 years of running a small laboratory at Yale Medical School, Dr. R. Bernd Sterzel assumes leadership of a nephrology clinic in Nurnberg and Erlangen, Germany. In his ambitious efforts to transform the clinic into a leading academic research institution, he... View Details
Keywords: Change Management; Organizational Change and Adaptation; Problems and Challenges; Cross-Cultural and Cross-Border Issues; Health Industry; Germany; Connecticut
Hill, Linda A. "Bernd Sterzel at the IVth Medizinische Klinik (A)." Harvard Business School Case 493-059, February 1993. (Revised March 1995.)
- 01 Sep 2013
- News
Pens Down
Illustration by Dan Page In May, on the eve of the HBS application season, MBA Admissions director Dee Leopold (MBA 1980) announced a change for Class of 2016 hopefuls. There would be only one essay question: In addition to your résumé,... View Details
- July 2004 (Revised May 2009)
- Case
Getting Participant-centered Learning to Work
By: Thomas R. Piper, James L. Heskett and Gustavo Herrero
The newly appointed dean of a South American business school is eager to transform the learning process from the traditional lecture method to one that actively engages students and contributes to the development of critical managerial skills, attitudes, and world... View Details
Keywords: Change Management; Transformation; Business Education; Leading Change; Business Processes; Organizational Change and Adaptation; Alliances; Education Industry; South America
Piper, Thomas R., James L. Heskett, and Gustavo Herrero. "Getting Participant-centered Learning to Work." Harvard Business School Case 805-007, July 2004. (Revised May 2009.)
- July 1994 (Revised December 1994)
- Case
CIGNA Corporation, Inc.: Managing and Institutionalizing Business Reengineering
Provides a longitudinal view of business reengineering at CIGNA Corp., a leading provider of insurance and related financial services throughout the United States and the world. CIGNA has been practicing business reengineering since 1989, completing over 20 projects.... View Details
Stoddard, Donna B., and Sirkka Jarvenpaa. "CIGNA Corporation, Inc.: Managing and Institutionalizing Business Reengineering." Harvard Business School Case 195-097, July 1994. (Revised December 1994.)
- April 1985 (Revised November 1987)
- Case
American Express Travel Related Services Co.
Describes the company's new focus on entrepreneurship during the era of Lou Gerstner, chairman and CEO since 1982. View Details
Keywords: Change Management; Corporate Entrepreneurship; Financial Services Industry; Travel Industry
Kao, John J. "American Express Travel Related Services Co." Harvard Business School Case 485-174, April 1985. (Revised November 1987.)
- 2006
- Other Teaching and Training Material
Bruce Harreld: Dynamic Capabilities at IBM
By: Michael Tushman
Keywords: Change
- 26 May 2016
- News
Sunil B. Mittal, OPM 27, 1999
around his vision, Sunil Mittal easily could have followed in his father’s footsteps and earned a name for himself as a politician. Instead, he chose to focus his talents on changing the world as an entrepreneur. Growing up in Ludhiana, a... View Details
Keywords: Susan Young
- June 2007 (Revised August 2007)
- Case
Royal DSM N.V.: Information Technology Enabling Business Transformation
By: Lynda M. Applegate, Edward Watson and Mara Vatz
Describes how Royal DSM NV, an $8 billion dollar global corporation, leveraged information technology to enable a major corporate portfolio transformation between 2000 and 2006. View Details
Keywords: Change Management; Transformation; Entrepreneurship; Globalized Firms and Management; Growth and Development Strategy; Information Technology
Applegate, Lynda M., Edward Watson, and Mara Vatz. "Royal DSM N.V.: Information Technology Enabling Business Transformation." Harvard Business School Case 807-167, June 2007. (Revised August 2007.)
- 25 Feb 2020
- News
The Past Informs the Future of Work
workforce is inherently of interest,” says Assistant Professor Daniel Gross, who examines the historical effects of automation. He coauthored the case “AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th... View Details
- May 2019
- Teaching Note
Walmart's Workforce of the Future
By: William R. Kerr and Jordan Bach-Lombardo
Teaching Note for HBS No. 819-042. It provides a detailed lesson plan for the case study discussion, including assignment questions and sample board and slide plans. View Details
- March 2007
- Case
JCPenney: An Historical Shift toward Centralization
By: Rajiv Lal and Laura Winig
In September 2006, Michael Taxter knew that JCPenney Company, the nation's 3rd largest department store retailer, with $18 billion in sales and more than 1,000 department stores throughout the United States, had survived the greatest challenge of its 100-year history. View Details
- 2005
- Class Lecture
The Revolution in Retailing
By: David E. Bell
Bell, David E. "The Revolution in Retailing." Boston: Harvard Business School Publishing Class Lecture, 2005. Electronic. (Faculty Lecture: HBSP Product Number 1037C.)
- July 2014 (Revised November 2014)
- Module Note
Responsibilities to Society: The Capitalist's Contract
By: Karthik Ramanna
Societies face many pressing challenges with serious implications for business leaders. These include pollution and climate change, poverty and income inequality, obesity and public health, and corruption and regulatory capture. This note presents a way of analyzing... View Details
Ramanna, Karthik. "Responsibilities to Society: The Capitalist's Contract." Harvard Business School Module Note 115-012, July 2014. (Revised November 2014.)
- June 2025
- Teaching Note
Arla Foods: Data-Driven Decarbonization
By: Michael Parzen, Michael W. Toffel and Susan Pinckney
Teaching note for Arla Arla Foods: Data-Driven Decarbonization (A), HBS No. 624-003 View Details
- October 2007 (Revised August 2009)
- Case
Perfect Storm over Zurich Airport (A)
By: Michael L. Tushman and David Kiron
Josef Felder, CEO of Zurich Airport, faces several crises as he tries to transform the Airport from a slow-moving, conflict-ridden, government-owned entity into a privatized, world-class airport. View Details
Keywords: Change Management; Transformation; Leading Change; Crisis Management; Organizational Change and Adaptation; State Ownership; Privatization; Air Transportation Industry
Tushman, Michael L., and David Kiron. "Perfect Storm over Zurich Airport (A)." Harvard Business School Case 408-023, October 2007. (Revised August 2009.)