User Experience Design - Publications - Faculty & Research

Research Summary

Overview

The Information Age has introduced well-received opportunities to track performance. Fitbits and Fuelbands allow individuals to track their own performance; companies like Uber and leading hospitals help you choose a driver or a doctor based on how others rated... View Details

Keywords: Management Accounting; Disclosure; Performance Measurement; Incentives; Control; Education; Education Industry; Health Industry; Transportation Industry; Energy Industry; Auto Industry; United States; Japan; India

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Profiles - MBA

Formative experience at the intersection of technology and business: Building a product that attracted a million users in a single week and observing its social impacts taught me how to thoughtfully apply... View Details

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Podcast - Business & Environment

of the Voluntary Carbon Markets Integrity Initiative (VCMI). Mark has worked in carbon markets and climate finance for nearly three decades, with experience at organizations like WWF, The Climate Group, and Fundación Natura in Ecuador.... View Details

Program

Strategy for Health Care Delivery—Virtual

participants. When you participate in a virtual HBS Executive Education program, you benefit from a powerful learning experience carefully designed with a virtual setting in mind. Through live, synchronous... View Details

Keywords: Health Care; Health Care

15 Aug 2006
First Look

First Look: August 15, 2006

Products: The Effect of Absorptive Capacity Authors:Daniel Snow Abstract In this paper, I propose and examine a specific means by which firms' R&D experience may be helping firms to improve their current-technology products: Firms... View Details

Keywords: Sean Silverthorne

26 Jul 2023
Research & Ideas

STEM Needs More Women. Recruiters Often Keep Them Out

targeting them, prioritizing female prospects with higher-ranking positions, grade point averages, and experience first, but showing no such preferencing strategy for the male prospects. That rose notably when the number of calls assigned... View Details

Keywords: by Rachel Layne

2025
Working Paper

The Hidden Costs of Working Multiple Jobs: Implications for Spending Behavior and Wellbeing

By: Paige Tsai and Ryan W. Buell

Across three studies, combining survey data, transaction-level analysis from 90,548 customers of a nationwide retail bank, and insights from the General Social Survey, we study whether people with multiple jobs spend their labor income differently than people who earn... View Details

Keywords: Behavioral Operations; Employee Behavior; Job Design and Levels; Personal Finance; Well-being; Happiness; Satisfaction; Wages

Citation

Read Now

05 Nov 2013
First Look

First Look: November 5

Publications August 2013 John Wiley & Sons International Strategy and Competition By: Collis, David Abstract—This book is designed for every student who will be involved in managing and advising companies that compete internationally... View Details

Keywords: Sean Silverthorne

28 Apr 2009
First Look

First Look: April 28, 2009

which these issues can be addressed. The course provides students with a framework for analyzing how family ownership, control, and management affect value and whether and how more value can be created for the various stakeholders in family firms. The course is View Details

Keywords: Martha Lagace

19 Sep 2023
HBS Case

How Will the Tech Titans Behind ChatGPT, Bard, and LLaMA Make Money?

of computing we've lived through in the past. The key insight is that the variable cost of delivering generative AI to an end user is not zero which means we can't necessarily be handing out future software-as-a-service applications... View Details

Keywords: by Ben Rand; Technology; Information Technology

25 Apr 2012
Research & Ideas

The Importance of Teaming

influential perspective, well-designed teams are those with clear goals, well-designed tasks that are conducive to teamwork, team members with the right skills and experiences for the task, adequate resources, and access to coaching and... View Details

Keywords: Re: Amy C. Edmondson

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Entrepreneurial Management - Faculty & Research

firm-specific sanctions instead of blanket tariffs. February 2025 Case Dreaming Big: Calm Considers Spinning Off Its Sleep Experience By: Sara McKinley Torti January 2025 Case Duolingo: On a "Streak" By: Jeffrey F. Rayport , Nicole... View Details

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Finding Job Opportunities - Alumni

market. GradLeaders GradLeaders is an additional resource that you may use to learn about fulltime opportunities. With GradLeaders, you will be able to put your resume and a career profile online, conveying your work experiences and... View Details

16 Jul 2018
Research & Ideas

Kids of Working Moms Grow into Happy Adults

mother’s education, final results still showed that a mother’s work experience is strongly linked to her daughter’s future work performance, according to the recently published full study, Learning from Mum: Cross-National Evidence... View Details

Keywords: by Dina Gerdeman

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Privacy Notice | About

Privacy Notice This Privacy Notice applies to www.hbs.edu and other Harvard Business School websites that link to this Privacy Notice (the “Sites”). Harvard Business School understands that the privacy of its users is important. To that... View Details

17 Feb 2020
Sharpening Your Skills

How Entrepreneurs Can Find the Right Problem to Solve

discovery work to validate the problem or their target customers. While gut feel or personal experience with a problem can be a strong signal there is a problem to solve, without proper product discovery work you won’t truly know if you... View Details

Keywords: by Julia Austin

01 Sep 2023
News

Money Does Grow on (Family) Trees

FamilySearch, is the repository for more than 5 billion pages of freely available digitized genealogical records from some 100 countries—the cornerstone of nearly all American and European family research. Though it was originally View Details

Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information

16 Feb 2024
Research & Ideas

As AI Upends Recruiting, Job Seekers Need a Waze App for Careers

postings and social media and impressions from informal conversations. “Companies invest tens of millions of dollars on user experience for customers, but don't bring any of that discipline to applicant... View Details

Keywords: by Rachel Layne; Information Technology; Technology

24 Jul 2023
Research & Ideas

Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

examined roughly 1,500 part-time workers who indicated that, if circumstances were different, they would prefer to work more hours. 22 percent of respondents said gaps in resumes prevented them from finding work. 28 percent cited years of View Details

Keywords: by Kara Baskin

30 Apr 2024
Book

When Managers Set Unrealistic Expectations, Employees Cut Ethical Corners

designed to boost responsibility, yet corporate misconduct has persisted—and in many ways worsened, often to the tune of billions of dollars in losses. Perhaps that’s because organizations are still failing to recognize that misconduct is... View Details