Quality Improvement - Publications - Faculty & Research

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Articles - Institute For Strategy And Competitiveness

(November 2014) Robert S. Kaplan and Derek A. Haas Health care providers are facing tremendous pressure to reduce costs—but evidence suggests that many of their responses are counterproductive, raising costs and sometimes decreasing the View Details

20 Jun 2012
Lessons from the Classroom

Teaching Leadership: What We Know

improving the practice and quality of leading has never been greater for those responsible for preparing future leaders, the sense of urgency and commitment is palpable. Third, after spending only a few... View Details

Keywords: by Scott A. Snook, Rakesh Khurana & Nitin Nohria; Education

05 Sep 2000
What Do You Think?

Whither the Information Economy?

replace food, shelter, clothing, etc.," Gary Myers raises an issue that might warrant further discussion. While he points out that information leads to improvements in the efficiency with which goods are produced, he then goes on to... View Details

Keywords: by James Heskett

29 Sep 2008
Research & Ideas

How Economics May Lead to Better Football Games

College football fans may strenuously argue the specifics of play, but there is little doubt the quality of championship bowls they watch is higher than in years past. Does that mean players now pass, run, and tackle with more skill,... View Details

Keywords: by Sarah Jane Gilbert; Sports

12 Sep 2016
Research & Ideas

What Brands Can Do to Monitor Factory Conditions of Suppliers

leaking outside the factory,” says Toffel. This all indicates that improving working conditions through social monitoring is a learning process that depends on both the quality and the quantity of the... View Details

Keywords: by Michael Blanding

04 Aug 2009
First Look

First Look: August 4

benefits are often indirect and not immediately felt. One benefit of increased labor is improved quality. The objective of this paper is to examine the effect of labor on profitability through its impact on quality. I examine both... View Details

Keywords: Martha Lagace

14 Nov 2012
Research & Ideas

New Agenda for Corporate Accountability Reporting

leveraged to test and improve the quality of corporate accountability reporting. Ramanna thinks accounting theory has a lot to contribute, in three particular ways: (1) by giving stakeholders the ability to... View Details

Keywords: by Martha Lagace; Accounting; Energy; Utilities

01 Oct 1999
News

HBS Alumni Association Board of Directors: President's Report

effectively over the last two years - it is a pleasure to inherit such a healthy organization. My fellow Board members and I are committed to carrying out the overall mission of the Board, which is to continually evaluate the quality and... View Details

01 Dec 2020
News

AI Enhances Diagnostic Care

diaphragm up and down, leading to blurry imaging, but now machines can understand that pattern of breathing and collect the data accordingly to avoid blurring. This results in better image quality and the View Details

Keywords: Jennifer Gillespie

01 Jan 2005
News

Rahul Bajaj, MBA 1964

of disobedience. "To lower my costs while improving the price and quality of my products, I needed economies of scale," he explains. "Ignoring a government regulation, I increased my volume by more than the... View Details

01 Jun 2012
News

Made in the USA

survey cited specific actions their companies had implemented to remain competitive. The majority had taken steps such as improving worker training, investing in technology, growing exports, and expanding to new markets. Among the... View Details

Keywords: Blagg, Deborah; cheese; lobster fishing; Fishing, Hunting and Trapping; Agriculture; Management of Companies and Enterprises; Management; Food Manufacturing; Manufacturing

09 Sep 2009
First Look

First Look: September 9

Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Publication:The Accounting Review (forthcoming) Abstract We compare the quality of accounting numbers produced... View Details

Keywords: Martha Lagace

28 Aug 2018
First Look

New Research and Ideas, August 28, 2018

Breaks in Interaction Improve Collective Intelligence By: Bernstein, Ethan, Jesse Shore, and David Lazer Abstract— People influence each other when they interact to solve problems. Such social influence introduces both benefits (higher... View Details

Keywords: Dina Gerdeman

16 May 2017
First Look

First Look at New Ideas and Research, May 16

Tobin’s Q. Collectively, the evidence suggest that current efforts to increase transparency around organizations’ impact on society are effective at improving disclosure quantity and quality as well as... View Details

Keywords: Re: Multiple Faculty

Profile

Ed Rogers

goals. I want to help design systems and products that give people deeper insights into factors that improve their quality of life. How are you pushing yourself? I’m trying as much as possible to expose... View Details

Keywords: Financial Services; Tech

20 Nov 2018
First Look

New Research and Ideas, November 20, 2018

organizations, which often use capitated payments, and bundled payments. Nearly half (46%) of respondents say value-based contracts significantly improve the quality of care, and another 42% say value-based... View Details

Keywords: Dina Gerdeman

02 Sep 2013
Research & Ideas

The Curse of Double-Digit Growth

and their clients," government expansion did little to improve the country's infrastructure or political capacity. Overall, the double-digit fraternity exhibited a worse performance on every indicator of the View Details

Keywords: by Kim Girard

12 Oct 1999
Research & Ideas

Building Competitive Advantage Through Operations

participants are generally concerned with questions such as: How do I improve quality in my service operation? How do I make my organization become more innovative? What should we do about the Internet? How... View Details

Keywords: by Staff

Profile

Raymond Hwang

significant spine-related symptoms at some point. The ability to improve the quality of many lives makes spine surgery relevant. Contemporary spine surgery is also heavily technology dependent, which makes... View Details

Keywords: Services; Entrepreneurship; Health Care

01 Oct 2000
News

Raymond A. Baxter: Sweet Smell of Success

improve their ability to approach the public, make plans, and set goals." Baxter worked at the "Grandma's" cookie division of Frito-Lay before coming to Interbake Foods in 1987. His earliest priorities included updating production... View Details

Keywords: Julia Hanna

Publications