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  • All HBS Web  (2,088)
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  • Blog

Should You Pursue the Certificate of Management Excellence?

where you run up against gaps in your skills and knowledge. To overcome business challenges and continue to advance in the organization, you will need to build new abilities, expand your perspective, and strengthen your View Details
  • 12 Nov 2021
  • News

Alumni Business Leaders on Confronting the Climate Change Challenge

associates; and building deeper roots in our communities. Audrey Choi (MBA 2004) Chief Sustainability Officer and CEO, Institute for Sustainable Investing, Morgan Stanley Now Is the Time for Bold Leadership BIO We are at a critical... View Details
  • 25 Aug 2003
  • Research & Ideas

Why IT Does Matter

the information age. The jobs of the CTO and CIO are and will be of unparalleled importance in the decades ahead. Max Hopper of American Airlines and Paul Strassmann of Kraft and NASA are not the last of a dying breed of dinosaurs, but prototypes of the View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
  • January 2025
  • Case

Netflix: Takedown Troubles

By: Clayton S. Rose, Tom Quinn and Maxim Pike Harrell
In October 2021, Netflix Co-CEO Ted Sarandos sent an all-staff email addressing backlash to comedian Dave Chappelle’s new stand-up special, The Closer. Released on October 5, the comedian’s depiction of the transgender community and other LGBTQ+ groups prompted... View Details
Keywords: Disruption; Talent and Talent Management; Customer Satisfaction; Cost vs Benefits; Demographics; Ethics; Corporate Accountability; Employees; Recruitment; Retention; Leadership; Crisis Management; Risk Management; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Civil Society or Community; Social Issues; Strategic Planning; Adaptation; Decisions; Motion Pictures and Video Industry
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Rose, Clayton S., Tom Quinn, and Maxim Pike Harrell. "Netflix: Takedown Troubles." Harvard Business School Case 325-021, January 2025.
  • March 2017 (Revised September 2017)
  • Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
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Wells, John R., and Carole A. Winkler. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 717-473, March 2017. (Revised September 2017.)
  • 23 Apr 2018
  • Research & Ideas

Sponsorship Programs Could Actually Widen the Gender Gap

a more resource-intensive field experiment,” Coffman says. “Plus, students are a nice population for an experiment like this because many of them will go on to have important leadership roles and make important View Details
Keywords: by Carmen Nobel
  • 01 Sep 2006
  • What Do You Think?

Are We Ready for Self-Management?

in how their jobs affect the customer in how their jobs can be improved in getting work done more effectively is most definitely welcome." Birgi Martin said, "I think self-management is needed at all levels of staff." Lavinia Weissman characterized... View Details
Keywords: by James Heskett
  • 01 Mar 2004
  • News

Derek Ferguson

future brings, he wants to make a difference. For now, it’s a matter of figuring out how to do that while serving as right-hand man to one of hip-hop’s most prominent bad boys. “You can be in the corporate world and still incorporate goodness and righteousness in your... View Details
Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment
  • 04 Dec 2023
  • Blog Post

My Summer of Joy with the National Parks Service

memories took place in national parks. I spent 80% of the pandemic going up and down parks along the Pacific Coast Highway. Using business skills to give back to an organization that had provided so much joy sounded too good to be true. I... View Details
  • Web

Power and Influence for Positive Impact | HBS Online

action plan that will help you begin to achieve your aspirations, synthesizing what you’ve learned in the course Free E-Book How to Become a More Effective Leader Learn about the difference between leadership and management, uncover the... View Details
  • October 2015 (Revised November 2024)
  • Case

A Challenger's Strategy: Pinar Abay at ING Bank Turkey

By: Paul Healy, Gautam Mukunda and Esel Çekin
In 2013, Pinar Abay was appointed as the CEO of ING Bank Turkey. At 34, she was the youngest bank CEO in Turkey's history. Her appointment raised eyebrows because of her youth and because her career at McKinsey had given her no day-to-day bank management experience.... View Details
Keywords: Challenger's Strategy; Culture; Innovation; Performance Management; Talent Acquisition; Differentiation; Growth; Emerging Country; Banking; Digital Banking; Alternative Channels; Leadership; Change Management; Talent and Talent Management; Organizational Culture; Emerging Markets; Transformation; Banks and Banking; Innovation and Invention; Growth and Development Strategy; Banking Industry; Turkey
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Healy, Paul, Gautam Mukunda, and Esel Çekin. "A Challenger's Strategy: Pinar Abay at ING Bank Turkey." Harvard Business School Case 116-023, October 2015. (Revised November 2024.)
  • Profile

Ken Zeng

into an exhilarating dream, like riding a high-speed train, gazing out the window at a captivating new world unfolding before me, both intimidating and eye-opening. What is your most memorable classroom moment? During a recent Leadership... View Details
  • Web

Career Support - Business & Environment

School, you are part of a larger community that includes alumni working in many sectors and industries — often in key leadership positions. BEI maintains relationships with a number of organizations and individuals who can offer career... View Details
  • 25 Jul 2016
  • Research & Ideas

Who is to Blame for 'The Great Training Robbery'?

About $162 billion was spent in 2012 in the United States on corporate training—in what Harvard Business School Professor Michael Beer calls the “the great training robbery.” Beer, the Cahners-Rabb Professor of Business Administration, Emeritus, says money pumped into... View Details
Keywords: by Roberta Holland; Education
  • 18 Jan 2018
  • News

The Lessons of All-Day Breakfast

change management process. Morrell: You come into a new situation where you have a lot of veterans who've been there for decades and you are building on the skills, your listening skills and being able to react to people in general. I... View Details
Keywords: Food Services and Drinking Places; Hospitality
  • 01 Jun 2024
  • News

Firm Foundation

Courtesy Tracy Britt Cool Courtesy Tracy Britt Cool Tracy Britt Cool (MBA 2009) has been playing the long game as long as she can remember. The former Berkshire Hathaway executive grew up in a family business: Her father was a third-generation farmer in Manhattan,... View Details
Keywords: Janelle Nanos; private equity; Warren Buffett; career path; investment strategy; family business; Finance
  • Web

Online Business Courses for Organizations | HBS Online

areas: Business Essentials Leadership & Management Entrepreneurship & Innovation Strategy Finance & Accounting Business in Society Marketing Digital Transformation There are multiple ways for employees to learn. They can complete one... View Details
  • May 2010 (Revised May 2011)
  • Case

Kent Thiry: "Mayor" of DaVita

By: William W. George and Natalie Kindred
Kent Thiry, CEO of dialysis provider DaVita, is considering how to integrate employees from recently acquired Gambro Healthcare without damaging DaVita's robust, unconventional internal culture. When Thiry joined DaVita in 1999, breaking an important promise to his... View Details
Keywords: Mergers and Acquisitions; Experience and Expertise; Employee Relationship Management; Leadership Style; Organizational Change and Adaptation; Organizational Culture; Personal Development and Career; Integration; Health Industry
Citation
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George, William W., and Natalie Kindred. Kent Thiry: "Mayor" of DaVita. Harvard Business School Case 410-065, May 2010. (Revised May 2011.)
  • 12 Mar 2014
  • Lessons from the Classroom

Managing the Family Business: Firing the CEO

Even the stock market moves with changes in the leadership of a company. When the Japanese camera maker Olympus fired its CEO in 2011, its stock fell; when Air France-KLM indicated it would let its CEO go that same year, its stock rose.... View Details
  • Web

Augustine Heard & Co.: Building a Family Business - A Chronicle of the China Trade

Research Business & Environment Business History Christensen Center for Teaching & Learning Entrepreneurship Faculty & Research Global Healthcare HBS Working Knowledge Institute for Strategy & Competitiveness Leadership Networked Business... View Details
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