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Publications

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  • 2010
  • Working Paper

Cognitive Barriers to Environmental Action: Problems and Solutions

By: Lisa L. Shu and Max Bazerman
We explore interventions at the individual level and focus on recognized cognitive barriers from behavioral decision-making literature. In particular, we highlight three cognitive barriers that impede sound individual decision making that have particular relevance to... View Details
Keywords: Decision Choices and Conditions; Judgments; Consumer Behavior; Environmental Sustainability; Cognition and Thinking; Prejudice and Bias
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  • 2010
  • Other Unpublished Work

God, Government and Outsiders: The Influence of Religious Beliefs on Depositor Behavior in an Emerging Market.

By: Ayesha K. Khan and Tarun Khanna
This paper provides evidence that religious beliefs can have a significant impact on individual financial choices. Using proprietary panel data on the distribution of bank deposits across all commercial banks in Pakistan over a 33-month period, I find that Islamic... View Details
Keywords: Decision Choices and Conditions; Commercial Banking; Cross-Cultural and Cross-Border Issues; Consumer Behavior; Emerging Markets; Religion; Banking Industry; Pakistan
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  • Web

Live from Klarman Hall - Alumni

society in the next decade. How will they change who we are as individuals and as a species? Critical Thinking 11:45 a.m.–1:00 p.m. ET Both livestreamed and recorded Speaker: William A. Sahlman , Baker Foundation Professor; Dimitri V.... View Details
  • January 1991 (Revised March 2010)
  • Case

Westchester Distributing, Inc. (A)

By: Robert L. Simons and Robert Boxwell
Focuses on the three-way interaction among internal controls, employee behavior, and incentives. Salesmen are illegally providing kickbacks to customers of this beer-distribution firm. In turn, salesmen are reimbursing themselves by filing fraudulent expense reports.... View Details
Keywords: Financial Reporting; Crime and Corruption; Corporate Governance; Governance Controls; Salesforce Management; Behavior; Motivation and Incentives; Distribution Industry; Food and Beverage Industry
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  • 02 Jan 2024
  • Research & Ideas

10 Trends to Watch in 2024

The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
  • January 2005
  • Case

Managing Failure: American Bankruptcy Law at a Crossroads

By: David A. Moss, Mary Oey and Jonathan Lackow
Introduces the core principles and challenges of bankruptcy law (both individual and corporate) against the backdrop of the early 1970s, when the U.S. bankruptcy system appeared to be failing. With personal bankruptcy filings at record levels and successful corporate... View Details
Keywords: Change; Insolvency and Bankruptcy; Policy; Government Legislation; United States
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  • December 1999
  • Case

Sun Microsystems, Inc. (B): Nurturing Entrepreneurs and Change Agents

By: Rosabeth M. Kanter and Jane Roessner
Thirty-one "change agents" at Sun Microsystems, Inc. told the story of their most recent significant change project: its origins and goals, the project team, the chronology of the work, the challenges, results, and lessons learned. Their stories answer two questions:... View Details
Keywords: Change Management; Projects; Problems and Challenges; Outcome or Result; Learning; Experience and Expertise; Independent Innovation and Invention; Corporate Entrepreneurship; Technology Industry; Computer Industry
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  • 15 May 2022
  • News

Layoffs on Zoom: Is There a Better Way?

  • 19 Sep 2021
  • News

Kominers’s Conundrums: Jigsaw Puzzles From Famous Quotes

  • 26 Jan 2012
  • Working Paper Summaries

Behavioral Ethics: Toward a Deeper Understanding of Moral Judgment and Dishonesty

Keywords: by Max H. Bazerman & Francesca Gino
  • April 2001
  • Article

Beyond Talent: John Irving and the Passionate Craft of Creativity

By: T. M. Amabile
Although laypeople and creativity theorists often make the assumption that individual creativity depends primarily on talent, there is considerable evidence that hard work and intrinsic motivation-which can be supported or undermined by the social environment-also play... View Details
Keywords: Creativity; Performance; Performance Improvement; Motivation and Incentives; Personal Characteristics; Situation or Environment
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  • 2015
  • Working Paper

Mobile Money Services—Design and Development for Financial Inclusion

By: Rajiv Lal and Ishan Sachdev
Mobile money services are being deployed rapidly across emerging markets as a key tool to further the goal of financial inclusion. Financial inclusion, the development of novel methods to enable individuals at the base of the pyramid to access formal financial services... View Details
Keywords: Social Marketing; Poverty; Emerging Markets; Product Launch; Economic Growth; Financial Services Industry
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  • 19 Sep 2011
  • News

Redefining the middle manager's job

  • 04 Apr 2023
  • HBS Seminar

Leslie Marx, Duke University Fuqua School of Business

  • 25 Feb 2019
  • Research & Ideas

How Gender Stereotypes Kill a Woman’s Self-Confidence

individuals are less confident in fields that are more stereotypically outside of their gender’s domain,” Coffman says. Women hold back on expressing ideas on ‘male topics’ In a third paper, Gender Stereotypes in Deliberation and Team... View Details
Keywords: by Dina Gerdeman
  • Program

Succeeding as a Strategic CFO

program, you will learn what it takes to meet the demands of the CFO role. You will begin to build a robust set of skills in strategy, communication, and leadership that will enable you to drive innovation and lead organizational change. Key Benefits This program helps... View Details
  • 2025
  • Working Paper

Better Keep the Twenty Dollars: Incentivizing Innovation in Open Source

By: Annamaria Conti, Vansh Gupta, Jorge Guzman and Maria P. Roche
Open source is key to innovation yet is assumed to be done largely through intrinsic motivation. How can we incentivize it? In this paper, we examine the impact of a program providing monetary incentives to motivate innovators to contribute to open source. The Sponsors... View Details
Keywords: Open Source; Innovation; Incentives; Financial Rewards; Crowding Out; Open Source Distribution; Innovation and Invention; Motivation and Incentives; Technology Industry
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  • 28 Jun 2007
  • Working Paper Summaries

Film Rentals and Procrastination: A Study of Intertemporal Reversals in Preferences and Intrapersonal Conflict

Keywords: by Katy Milkman, Todd Rogers & Max H. Bazerman; Entertainment & Recreation
  • Article

A Fair Game? Racial Bias and Repeated Interaction between NBA Coaches and Players

By: Letian Zhang
There is strong evidence of racial bias in organizations but little understanding of how it changes with repeated interaction. This study proposes that repeated interaction has the potential to reduce racial bias, but its moderating effects are limited to the treatment... View Details
Keywords: Discrimination; Bias; Interaction; NBA; Prejudice and Bias; Race; Equality and Inequality; Interpersonal Communication; Sports
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    Fiscal Risk and the Portfolio of Government Programs

    This paper proposes a new approach to social cost-benefit analysis using a model in which a benevolent government chooses risky projects in the presence of market failures and tax distortions.  The government internalizes market failures and therefore perceives project... View Details