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(11,519)
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Show Results For
- All HBS Web
(11,519)
- People (24)
- News (3,274)
- Research (6,171)
- Events (59)
- Multimedia (329)
- Faculty Publications (4,928)
- September 2022
- Teaching Note
Can Papaya Global Keep Scaling Fast?
By: William R. Kerr, Daniel Isenberg and Bailey McAfee
Teaching Note for HBS Case No. 222-072. View Details
- 2018
- Other Teaching and Training Material
Organizational Behavior Reading: Leading Global Teams
By: Tsedal Neeley
Neeley, Tsedal. "Organizational Behavior Reading: Leading Global Teams." Core Curriculum Readings Series. Boston, MA: Harvard Business Publishing 8358, 2018.
- Other Article
America, Don't Throw Global Talent Away
By: William R. Kerr
Kerr, William R. "America, Don't Throw Global Talent Away." Nature 563, no. 5572 (November 22, 2018): 445.
- March 2018
- Teaching Note
Globalization Past, 1850–1914 (A) and (B)
Teaching Note for HBS No. 718-023 and 718-030. View Details
- September 2015 (Revised March 2025)
- Technical Note
FIELD Global Capstone: Developing Customer Empathy
By: Jill Avery
The Design Thinking process begins with empathizing with potential customers. Empathizing, being aware of, interpreting, and understanding the thoughts of others, as well as being able to vicariously experience them oneself, requires the careful and deliberate study of... View Details
Keywords: Market Research; Design Thinking; Customer Behavior; Ethnography; Interviews; Surveys; A/B Testing; Experimentation; Marketing; Customer Focus and Relationships; Consumer Behavior; Demand and Consumers
Avery, Jill. "FIELD Global Capstone: Developing Customer Empathy." Harvard Business School Technical Note 316-082, September 2015. (Revised March 2025.)
- April 1995 (Revised June 2002)
- Case
Xerox: Outsourcing Global Information Technology Resources
By: Lynda M. Applegate and Kevin Davis
In order to increase revenues, develop new technologies, and manage information technology more efficiently, Xerox decided to sign a 10-year, $3.2 billion contract with Electronic Data Systems (EDS). This case describes the events that preceded Xerox's decision to... View Details
Keywords: Information Technology; Organizational Change and Adaptation; Job Cuts and Outsourcing; Information Technology Industry
Applegate, Lynda M., and Kevin Davis. "Xerox: Outsourcing Global Information Technology Resources." Harvard Business School Case 195-158, April 1995. (Revised June 2002.)
- May 2011 (Revised March 2012)
- Supplement
Global Knowledge Management at Danone (C)
By: Amy C. Edmondson, Ruth Dittrich and Daniela Beyersdorfer
The (C) case provides an update on the B-case decision and describes the introduction of Dan 2.0, an internal social virtual network for the purpose of knowledge sharing in a company that was only used to face-to-face networking. View Details
Keywords: Innovation and Management; Knowledge Sharing; Information Infrastructure; Opportunities; Problems and Challenges; Networks; Employees; Motivation and Incentives; Knowledge Management; Management Practices and Processes
Edmondson, Amy C., Ruth Dittrich, and Daniela Beyersdorfer. "Global Knowledge Management at Danone (C)." Harvard Business School Supplement 611-080, May 2011. (Revised March 2012.)
- December 2007 (Revised September 2011)
- Case
Global Knowledge Management at Danone (A)
By: Amy C. Edmondson, Bertrand Moingeon, Vincent Marie Dessain and Ane Damgaard Jensen
This case explores French consumer goods company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through... View Details
Keywords: Decision Choices and Conditions; Employee Relationship Management; Knowledge Management; Knowledge Sharing; Social and Collaborative Networks; Expansion; Consumer Products Industry; France
Edmondson, Amy C., Bertrand Moingeon, Vincent Marie Dessain, and Ane Damgaard Jensen. "Global Knowledge Management at Danone (A)." Harvard Business School Case 608-107, December 2007. (Revised September 2011.)
- September 2009
- Article
The Decentering of the Global Firm
By: Mihir A. Desai
Keywords: Business Ventures
Desai, Mihir A. "The Decentering of the Global Firm." World Economy 32, no. 9 (September 2009): 1271–1290.
- Article
Prepare Your Company for Global Pricing
By: Das Narayandas, John Quelch and Gordon Swartz
Narayandas, Das, John Quelch, and Gordon Swartz. "Prepare Your Company for Global Pricing." MIT Sloan Management Review 42, no. 1 (Fall 2000): 61–70.
- 01 May 2020
- Podcast
Handicapping the global competition for talent
Post-Covid recovery will hinge on how well countries leverage talent. This lends new relevance to international business school INSEAD’s 2020 global ranking of that capacity. Released in January, the school’s seventh annual Global Talent Competitiveness Index (GTCI)... View Details
- 27 Sep 2007
- News
Expanding Profitability While Confronting Global Challenges
- 16 Oct 2008
- News
Global 100: Man of the world
- 04 Sep 2024
- News
The Future of Skills: Global Citizenship
- 27 Oct 2022
- News
A Global Beacon on Climate Change
- 07 May 2019
- News
Global Workers Are Ready for Retraining
- 17 Jun 2019
- HBS Conference
HBS Fung Global Symposium and Reception
- Feb 06 2019
- Testimonial
Implementing Vision on a Global Scale
- Mar 10 2016
- Testimonial