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  • 17 Aug 2023
  • Research & Ideas

‘Not a Bunch of Weirdos’: Why Mainstream Investors Buy Crypto

checking accounts. Moreover, these investors are drawn by the lure of potentially higher returns in a “lottery-style payoff” than investors expect with traditional investments. Plus, the COVID-19 stimulus money led new investors to... View Details
Keywords: by Ben Rand

    Clayton S. Rose

    Clayton Rose is Baker Foundation Professor of Management Practice and teaches the course Accountability in the Advanced Management Program. His case writing is focused on the how leaders consider the... View Details

    Keywords: financial services
    • 12 Sep 2023
    • Book

    Successful, But Still Feel Empty? A Happiness Scholar and Oprah Have Advice for You

    they’re leading a whole bunch of other people. So emotional management is even more important.” Brooks says the country, and maybe the world, is in a happiness slump. This epidemic predates the COVID-19 pandemic (though lockdowns and... View Details
    Keywords: by Avery Forman
    • 2022
    • Article

    Leadership & Overconfidence

    By: Don A Moore and Max H. Bazerman
    Expressions of confidence can give leaders credibility. In the political realm, they can earn votes and public approval for decisions made in office. Such support is justified when the confidence displayed is truly a sign that a leader (whether a candidate or an... View Details
    Keywords: Personal Characteristics; Leadership; Government Legislation; Political Elections
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    • 10 Feb 2022
    • Research & Ideas

    Why Are Prices So High Right Now—and Will They Ever Return to Normal?

    tend to drive up prices, typically for three to four months. But as the COVID-19 pandemic wears on, some shortages, especially food and electronics, are likely to linger much longer. That means higher prices are probably here to stay for... View Details
    Keywords: by Rachel Layne
    • September 2024 (Revised December 2024)
    • Case

    Ming Min Hui at Boston Ballet

    By: Edward H. Chang, David Allen and Annelena Lobb
    This case asks how Ming Min Hui, the newly appointed executive director of Boston Ballet, should ensure that the company stays true to its art form yet relevant to its times. Hui stood out among ballet leaders as a young, Asian American woman with a Harvard Business... View Details
    Keywords: Arts; Change; Diversity; Gender; Race; Theater Entertainment; Leadership; Management; Nonprofit Organizations; Entertainment and Recreation Industry; Music Industry; United States; Massachusetts; Boston
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    • July 2024
    • Case

    Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones

    By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
    Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
    Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; Artificial Intelligence; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Digital Strategy; Financial Services Industry; St. Louis; Missouri; United States; Canada
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    • January 31, 2022
    • Article

    Who Pays Tolls at Work and Who Cruises on an Open Highway?

    By: Siri Chilazi, D. Kolb, Kathleen L. McGinn and Jessica L. Porter
    As organizations continue to navigate a changed world amidst the Covid-19 pandemic and the reverberations of the Black Lives Matter movement, many of the issues that affect underrepresented groups in organizations, including women of all different races and... View Details
    Keywords: Organizational Change and Adaptation; Opportunities; Equality and Inequality; Social Issues
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    • 2020
    • Working Paper

    Mission-Oriented Research in a National Emergency: Lessons from the Office of Scientific Research and Development in World War II

    By: Daniel P. Gross and Bhaven N. Sampat
    Since the beginning of the present COVID-19 pandemic, policymakers, researchers, and journalists have made repeated comparisons to World War II. In ongoing research, we have been studying the effects of the World War II research effort, which included a major medical... View Details
    Keywords: Innovation and Invention; Research and Development; Problems and Challenges; War; History; Government Administration; United States
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    • 2023
    • Article

    Digital Health Reimbursement Strategies of 8 European Countries and Israel: Scoping Review and Policy Mapping

    By: Robin van Kessel, Divya Srivastava, Ilias Kyriopoulos, Giovanni Monti, David Novillo-Ortiz, Ran Milman, Wojciech Wilhelm Zhang-Czabanowski, Greta Nasi, Ariel Dora Stern, George Wharton and Elias Mossialos
    Background: The adoption of digital health care within health systems is determined by various factors, including pricing and reimbursement. The reimbursement landscape for digital health in Europe remains underresearched. Although various emergency reimbursement... View Details
    Keywords: Technology Adoption; Health Care and Treatment; Cross-Cultural and Cross-Border Issues; Price; Health Industry; Europe; Israel
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    • Research Summary

    Global Supply Chains: The Looming “Great Reallocation”

    By: Laura Alfaro
    Global supply chains have come under unprecedented stress as a result of US-China trade tensions, the Covid-19 pandemic, and geopolitical shocks. We document shifts in the pattern of US participation in global value chains over the last four decades, in terms of... View Details
    • Article

    Applying Human-Centered Design Principles to Digital Syndromic Surveillance at a Mass Gathering in India: Viewpoint

    By: Ahmed Shaikh, Abhishek Bhatia, Ghanshyam Yadav, Shashwat Hora, Chung Won, Mark Shankar, Aaron Heerboth, Prakash Vemulapalli, Paresh Navalkar, Kunal Oswal, Clay Heaton, Sujata Saunik, Tarun Khanna and Satchit Balsari
    In the wake of the COVID-19 pandemic, digital health tools have been deployed by governments around the world to advance clinical and population health objectives. Few interventions have been successful or have achieved sustainability or scale. In India, government... View Details
    Keywords: Digital Health Tools; Human-centered Design; Health Care and Treatment; Mobile and Wireless Technology; Design; Technology Adoption
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    • 31 Jan 2022
    • News

    Who Pays Tolls at Work, and Who Cruises on an Open Highway?

    • Web

    Entrepreneurial Management - Faculty & Research

    longtime workers will balk at learning these new skills and end up quitting, causing the company to lose hundreds of years of cumulative experience. The CEO is now unsure of how to proceed. August 2025 Article Revenue Collapses and the Consumption of Small Business... View Details
    • Web

    Managing the Future of Work

    Solutions By: Shai Bernstein, William R. Kerr, Christopher Stanton, Raymond Kluender, & Mel Martin 7 FEB 2024 Chime Solutions, a customer contact firm focused on hiring from underserved communities, faced major challenges when the View Details
    • 24 Jul 2023
    • Research & Ideas

    Part-Time Employees Want More Hours. Can Companies Tap This ‘Hidden’ Talent Pool?

    recommends three actions to business leaders: Label the issue for employees. For too long, workplace norms around benefits have continued unchallenged. “Make it discussable,” Fuller says. “The issue of employee’s broader needs was shoehorned into the dialogue about... View Details
    Keywords: by Kara Baskin
    • 16 Jul 2020
    • Research & Ideas

    Restaurant Revolution: How the Industry Is Fighting to Stay Alive

    business model for small independents is often elusive. So when a crisis of the magnitude of the COVID-19 global pandemic forces restaurants to close, and their revenue drops to zero overnight, things get particularly dire. Unlike the... View Details
    Keywords: by Michael S. Kaufman, Lena G. Goldberg, and Jill Avery; Food & Beverage
    • 09 May 2024
    • Research & Ideas

    Called Back to the Office? How You Benefit from Ideas You Didn't Know You Were Missing

    Leaders have fretted since COVID-19 lockdowns that collaboration and innovation might suffer when teammates interact less. New research points to an emerging concern four years on, as organizations settle into remote, hybrid, and... View Details
    Keywords: by Ben Rand
    • September 2024
    • Case

    Cathay Cargo: Turnaround Short Haul, or Double Crew Long Haul?

    By: Willy Shih and Billy Chan
    Tom Owen, Director Cargo at Cathay Pacific Airways, had a problem. During the Covid-19 pandemic, the grounding of passenger flights meant the sudden loss of 50% of the airline's cargo carrying capacity. But the bigger challenge was that the Hong Kong government imposed... View Details
    Keywords: Operations; Resource Allocation; Cash Flow; Governing Rules, Regulations, and Reforms; Health Pandemics; Organizational Change and Adaptation; Decision Choices and Conditions; Air Transportation Industry; Hong Kong
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    • 30 Jan 2024
    • Research & Ideas

    ‘Intrinsic Joy’ Sparks Ideas Better than Cash

    them to see if they actually achieve what the intention was.” Creating community matters The decline points to something money can’t buy—belonging to community and a member’s reputation in it, something that we all crave on the other side of the View Details
    Keywords: by Rachel Layne; Technology