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  • All HBS Web  (5,033)
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    • News  (1,174)
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    • Multimedia  (38)
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    Alexandra C. Feldberg

    Alexandra (Allie) Feldberg is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School.

    Professor Feldberg uses qualitative and quantitative methods to examine intersections between gender,... View Details

      Christian Kaps

      Christian Kaps is an Assistant Professor of business administration in the Technology and Operations Management (TOM) Unit at Harvard Business School. Kaps' research focuses on emerging topics in renewable electricity generation and storage - notably how new... View Details

      • November 2012
      • Article

      The Organization of Firms Across Countries

      By: Nicholas Bloom, Raffaella Sadun and John Van Reenen
      We argue that social capital as proxied by trust increases aggregate productivity by affecting the organization of firms. To do this we collect new data on the decentralization of investment, hiring, production, and sales decisions from Corporate Headquarters to local... View Details
      Keywords: Decentralization; Social Capital; Theory Of The Firm; Firm Objectives, Organization, And Behavior; Business Economics; Management Of Technological Innovation And R&D; Technological Change: Choices And Consequences; Diffusion Processes; Organizational Structure; Performance Productivity; Trust; Technology Adoption; Multinational Firms and Management
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      Bloom, Nicholas, Raffaella Sadun, and John Van Reenen. "The Organization of Firms Across Countries." Quarterly Journal of Economics 127, no. 4 (November 2012). (Slides from 2008, Harvard Business School Working Paper, No. 12-005, August 2011.)
      • 01 Aug 2023
      • What Do You Think?

      As Leaders, Why Do We Continue to Reward A, While Hoping for B?

      titled “On the Folly of Rewarding A, While Hoping for B.” The paper cites examples in many walks of life in which we reward behaviors that we hope to discourage. “The complaint about lack of interest in good teaching continues among... View Details
      Keywords: by James Heskett

        Ryann Noe

        Ryann Noe is a doctoral candidate in the Organizational Behavior program jointly offered by Harvard Business School and the Department of Sociology at Harvard University.

        Her research examines how industries and technologies emerge and evolve, with a focus... View Details
        • November 2012
        • Case

        Teaming at GE Aviation

        By: Rakesh Khurana, Jeffrey Polzer, Willy Shih and Eric Baldwin
        Describes the challenges and successes encountered by GE's Aviation business in implementing a teaming work structure and culture in plants across its supply chain. GE Aviation leadership had seen dramatic gains in productivity, quality, and worker satisfaction in... View Details
        Keywords: Organizational Behavior; Aviation And Aerospace; Capacity Management; Competitiveness; Corporate Culture; Corporate Structure; Labor Relations; Manufacturing; Production Planning; General Electric; Teaming; Managing Change; Transformation; Labor Unions; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Performance Productivity; Leading Change; Management Style; Job Design and Levels; Aerospace Industry; Manufacturing Industry; United States
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        Khurana, Rakesh, Jeffrey Polzer, Willy Shih, and Eric Baldwin. "Teaming at GE Aviation." Harvard Business School Case 413-074, November 2012.

          Matthew Rabin

          Matthew Rabin is the Pershing Square Professor of Behavioral Economics in the Harvard Economics Department and Harvard Business School.

          Before that, he spent 25 years at the wonderful University of California, Berkeley Economics Department.  His research... View Details

          • March 2015
          • Case

          Tim Keller at Katzenbach Partners LLC (A) (Abridged)

          By: Boris Groysberg and James Weber
          Tracks the first six months of a recent MBA grad, Tim Keller, at Katzenbach Partners, a boutique consulting firm focused on organizational change and strategy. Covers how Keller initially struggles with his assignment and ends with a question of whether or not he... View Details
          Keywords: Interpersonal Relations; Organization Behavior; Superior & Subordinate; Managing Projects; Informal Organization; Consulting; Professional Services; Leadership; Work-Life Balance; Decision Choices and Conditions; Organizations; Rank and Position; Product Development; Service Industry; Consulting Industry
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          Groysberg, Boris, and James Weber. "Tim Keller at Katzenbach Partners LLC (A) (Abridged)." Harvard Business School Case 415-070, March 2015.
          • February 2016
          • Case

          Express Scripts: Promoting Prescription Drug Home Delivery (A)

          By: John Beshears, Patrick Rooney and Jenny Sanford
          The pharmacy benefit manager (PBM) sector processes prescription drug claims on behalf of companies that offer a prescription drug benefit to their employees. This case follows Bob Nease, Chief Scientist at Express Scripts, as he considers methods to promote home... View Details
          Keywords: Pharmaceuticals; Prescription Drugs; Pharmacy Benefit Manager; PBM; Healthcare; Behavioral Economics; Choice Architecture; Active Choice; Service Delivery; Decision Choices and Conditions; Health Care and Treatment; Order Taking and Fulfillment; Compensation and Benefits; Pharmaceutical Industry
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          Beshears, John, Patrick Rooney, and Jenny Sanford. "Express Scripts: Promoting Prescription Drug Home Delivery (A)." Harvard Business School Case 916-026, February 2016.

            Elizabeth Sheprow

            Elizabeth Sheprow is a doctoral candidate at Harvard Business School. She uses a humanistic lens to research people's emotions, relationships, and narrative dynamics at work.... View Details

            • 15 Jul 2021
            • News

            How Acknowledging Your Employees Emotions Builds Trust

            • 2014
            • Discussion Paper

            The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?

            By: Dina D. Pomeranz
            The microfinance revolution has transformed access to financial services for low-income populations worldwide. As a result, it has become one of the most talked-about innovations in global development in recent decades. However, its expansion has not been without... View Details
            Keywords: Entrepreneurship In Emerging Markets; Entrepreneurship; Women's Empowerment; Entrepreneurs; Saving; Savings; Credit; Credit Supply; Insurance; Development Economics; Development Finance; Behavioral Economics; Gender; Microfinance; Social Entrepreneurship; Developing Countries and Economies; Banking Industry; Public Administration Industry; Financial Services Industry; Insurance Industry; Latin America; Kenya; Chile; India; Asia; Africa
            Citation
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            Pomeranz, Dina D. "The Promise of Microfinance and Women's Empowerment: What Does the Evidence Say?" EY Thought Leadership Series, February 2014.
            • 18 Feb 2022
            • News

            Tracking the Effects of High Heels at Work

            • 27 Nov 2017
            • Research & Ideas

            Beware the Lasting Impression of a 'Temporary' Selfie

            disclosures—compromising photographs posted in the heat of the moment—that are ripe for sharing and so perhaps [are] the hardest to undo,” the researchers conclude. This behavior isn’t limited to... View Details
            Keywords: by Rachel Layne

              Julie Battilana

              Julie Battilana is the Joseph C. Wilson Professor of Business Administration in the Organizational Behavior unit at Harvard Business School and the Alan L. Gleitsman Professor of Social Innovation at Harvard Kennedy School, where she is also the founder and faculty... View Details

              • March 2019 (Revised June 2021)
              • Case

              HelloSelf: Foundation

              By: John R. Wells and Benjamin Weinstock
              On January 6, 2019, HelloSelf, a London-based “BrainTech” company, founded a year earlier by Charles Wells, soft launched. The proposition was simply to help its members “Be your Best Self.” The company provided its registered members with access to a clinical... View Details
              Keywords: Startup; Start-up; Startup Management; Startup Marketing; Startups; Start-ups; BrainTech; Marketing Research; Strategic Decision Making; Strategy Development; Strategy Dynamics; Neuroscience; Cognition; Cognitive Psychology; Health & Wellness; Health Care; Health Care Reform; Health Care Outcomes; Self-awareness; Mental Health; Wellbeing; Wellness; Funding; Equity Financing; Raising Capital; Synergies; Team Building; National Health Insurance; Artificial Intelligence; MVP; Business Startups; Health; Health Care and Treatment; Management; Well-being; Marketing Channels; Decision Making; Strategy; Technology; United Kingdom; London
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              Wells, John R., and Benjamin Weinstock. "HelloSelf: Foundation." Harvard Business School Case 719-492, March 2019. (Revised June 2021.)
              • Research Summary

              Overview

              Annie is interested in the effects of digitization and increased material abundance on consumption behaviors and the signals consumption decisions send to others. Annie studies topics including minimalism, digital payments in social relationships, scarcity, and... View Details
              • November 2017
              • Teaching Note

              Predicting Consumer Tastes with Big Data at Gap

              By: Ayelet Israeli and Jill Avery
              CEO Art Peck was eliminating his creative directors for The Gap, Old Navy, and Banana Republic brands and promoting a collective creative ecosystem fueled by the input of big data. Rather than relying on artistic vision, Peck wanted the company to use the mining of big... View Details
              Keywords: Brands; Brand & Product Management; Big Data; "Marketing Analytics"; Consumer Behavior; Predictive Analytics; Forecasting; Preferences; Operation Management; Distribution Channels; Marketing; Marketing Channels; Marketing Strategy; Brands and Branding; Forecasting and Prediction; Data and Data Sets; Retail Industry; Fashion Industry; Apparel and Accessories Industry; United States; North America
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              Israeli, Ayelet, and Jill Avery. "Predicting Consumer Tastes with Big Data at Gap." Harvard Business School Teaching Note 518-053, November 2017.
              • 05 Jul 2017
              • Research & Ideas

              Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?

              Source: Raw Pixel Stockbrokers are taking advantage of their privileged position to increase profits for favored investors and hedge funds, all at the expense of their other customers, new research suggests. A team of economists has found... View Details
              Keywords: by Carmen Nobel; Financial Services

                Elizabeth R. Johnson

                Liz is a doctoral student in the Organizational Behavior program at Harvard Business School. She is broadly interested in studying identity, inequality, and well-being, particularly how intersectional identities shape workplace experiences.

                Prior to... View Details

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