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  • All HBS Web  (6,355)
    • People  (25)
    • News  (1,517)
    • Research  (3,125)
    • Events  (24)
    • Multimedia  (93)
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  • 01 May 2019
  • News

Harvard exhibit details the rise and demise of Lehman Brothers

  • 01 Dec 2022
  • News

Singing to the Corn

economic connections that once existed between corn and indigenous people. At the same time, Keen and his students were brainstorming potential directions for what would become Sacred Seed. Initially they... View Details
Keywords: Julia Hanna; photographed by Vance Jacobs; Agriculture
  • April 2021 (Revised July 2021)
  • Case

StockX: The Stock Market of Things (Abridged)

By: Chiara Farronato, John J. Horton, Annelena Lobb and Julia Kelley
Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition sneakers. Sneaker resale prices often fluctuated over time based on supply and demand, creating a robust... View Details
Keywords: Markets; Auctions; Bids and Bidding; Demand and Consumers; Consumer Behavior; Analytics and Data Science; Market Design; Digital Platforms; Market Transactions; Marketplace Matching; Supply and Industry; Analysis; Price; Product Marketing; Product Launch; Apparel and Accessories Industry; Fashion Industry; North and Central America; United States; Michigan; Detroit
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Farronato, Chiara, John J. Horton, Annelena Lobb, and Julia Kelley. "StockX: The Stock Market of Things (Abridged)." Harvard Business School Case 621-107, April 2021. (Revised July 2021.)
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

beneath the radar," they really mean "taking advantage of asymmetries of motivation." Disruptive markets start among customers that appear to the incumbent to be either undesirable or... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
  • Summer 2013
  • Article

Where Implementation Breaks Down: Why Can't Companies Get the Job Done?

By: David A. Garvin
A great plan for the future isn't so great if you can't execute it properly. Conceiving a project or initiative demands different approaches and skills than acting on it and following through. Here's a guide to removing the roadblocks on the path toward effective... View Details
Keywords: Implementation; EXECUTIVE Ability (Management); Management Practices and Processes; Performance Effectiveness; Management Skills
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Garvin, David A. "Where Implementation Breaks Down: Why Can't Companies Get the Job Done?" Conference Board Review 50, no. 3 (Summer 2013): 38–45.
  • January 2009
  • Case

Creating The Partnership Solutions Group at Lehman Brothers

By: David A. Thomas and Stephanie Creary
Explores how two senior Wall St. executives created a successful commercial opportunity for Lehman Brothers that focused on building relationships with minority- and women-owned financial services firms. Illustrates how Patricia Miller Zollar and Nadja Fidelia aligned... View Details
Keywords: Diversity; Gender; Partners and Partnerships; Power and Influence; Value Creation; Financial Services Industry
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Thomas, David A., and Stephanie Creary. "Creating The Partnership Solutions Group at Lehman Brothers." Harvard Business School Case 409-042, January 2009.
  • 29 Oct 2014
  • News

Pool of grey talent could transform the world

    The Heart of Business—Leadership Principles for the Next Era of Capitalism

    How to unleash “human magic" and achieve improbable results.

    Having recently stepped down as Chairman and CEO of Best Buy, Joly shares the leadership principles – illustrated by multiple vivid and concrete stories -- that underpinned... View Details

    • April 2010
    • Case

    George Martin at The Boston Consulting Group (A)

    By: Leslie A. Perlow and Kerry Herman
    George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details
    Keywords: Problems and Challenges; Work-Life Balance; Management Teams; Interpersonal Communication; Jobs and Positions; Employees; Consulting Industry; Boston
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    Perlow, Leslie A., and Kerry Herman. "George Martin at The Boston Consulting Group (A)." Harvard Business School Case 410-112, April 2010.
    • December 1996 (Revised December 1997)
    • Case

    NAPOCOR Privatization: Power in the Philippines

    In the summer of 1993, brownouts reached 10 hours a day in Metro Manila, the center of the Philippine economy. Solving the electricity crisis was central to recently elected President Fidel Ramos's plan to transform the Philippines from the "sick man of Asia" to the... View Details
    Keywords: Energy Generation; Privatization; Energy Industry; Philippines
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    Dyck, Alexander, Nonito R. Bernardo Jr, and John F. McGuire. "NAPOCOR Privatization: Power in the Philippines." Harvard Business School Case 797-001, December 1996. (Revised December 1997.)
    • September 2018
    • Case

    Verisk: Trailblazing in the Big Data Jungle

    By: Andrew Wasynczuk, Francesca Gino and Karim Sameh
    This case revolves around Verisk Analytics' initiatives to drive innovation throughout the firm's many business verticals. Verisk, originally named ISO, started life as an insurance rating agency in the early 1970s, acting as an intermediary between insurance companies... View Details
    Keywords: Verisk; Argus; Wood Mackenzie; Insurance; Energy; Analytics; Data; Big Data; Acquisitions; Acquisition Strategy; Innovation; Organic Growth; Innovation Strategy; Innovation Leadership; Technological Innovation; Acquisition; Growth and Development Strategy; Analytics and Data Science; Insurance Industry; Energy Industry; Consulting Industry; United States; United Kingdom; New York (state, US); England
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    Wasynczuk, Andrew, Francesca Gino, and Karim Sameh. "Verisk: Trailblazing in the Big Data Jungle." Harvard Business School Case 919-014, September 2018.
    • 01 Dec 2020
    • News

    The Camel and the Unicorn

    predecessors to modern computers. The computing revolution naturally followed, in part fueled by government projects like ARPANet, the Defense Department initiative that would... View Details
    • February 2003 (Revised April 2003)
    • Case

    Brioni

    By: David E. Bell
    Should Brioni, an internationally known, exclusive men's suit manufacturer and retailer extend its line to include women's apparel? The opportunity is to enter a much larger and profitable market. The dangers are: 1) compromising the existing image, and 2) failing to... View Details
    Keywords: Brands and Branding; Segmentation; Expansion; Profit; Risk Management; Demand and Consumers; Fashion Industry
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    Bell, David E. "Brioni." Harvard Business School Case 503-057, February 2003. (Revised April 2003.)
    • October 2019
    • Supplement

    Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)

    By: Ramon Casadesus-Masanell and Karen Elterman
    This case describes Airbus’ February 2019 announcement that it was ending production of the A380, with the last delivery scheduled for 2021. The announcement followed an order cancellation by Emirates, a major customer of the A380. The A380 had faced significant... View Details
    Keywords: Product Development; Air Transportation; Projects; Competition; Air Transportation Industry; Manufacturing Industry; United States; Europe
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    Casadesus-Masanell, Ramon, and Karen Elterman. "Airbus vs. Boeing (L): Discontinuing the A380 (February 2019)." Harvard Business School Supplement 720-387, October 2019.
    • Research Summary

    Wearing a Red Hat ¨C The Impact of Activist Industrial Policy on Software Development in China

    The idea that the government should steer economic development by strategically hand-picking and managing certain industries is controversial but appeals to many developing countries that are eager to upgrade their industries. In this paper, I study China's recent... View Details

    • 2022
    • Book

    Purpose + Profit: How Business Can Lift Up the World

    By: George Serafeim
    The roadmap and best practices to reap the enormous value that can emerge when your business prioritizes social and environmental goals—such as climate change, diversity and inclusion, and sustainability—right alongside the pursuit of profit.

    We not only... View Details
    Keywords: ESG (Environmental, Social, Governance) Performance; Profitability; Business And Society; Organizations; Mission and Purpose; Goals and Objectives; Social Issues; Environmental Sustainability; Value Creation; Organizational Change and Adaptation
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    Serafeim, George. Purpose + Profit: How Business Can Lift Up the World. New York: HarperCollins Leadership, 2022.
    • November 2015 (Revised February 2016)
    • Case

    Allianz Turkey: Focus on the Customer (A)

    By: W. Earl Sasser and Gamze Yucaoglu
    At the age of 39, Solmaz Altın took over the helm at Allianz Turkey. Solmaz quickly realized that, although the insurance market was thinly penetrated in Turkey, the company was operating in a very competitive environment with pressure on prices and, hence, cost... View Details
    Keywords: Service Excellence; Customer Experience; Customer Service; Emerging Market; Customer Focus; Net Promoter Score; Customer Relationship Management; Competition; Leading Change; Service Operations; Emerging Markets; Customer Satisfaction; Insurance Industry; Turkey
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    Sasser, W. Earl, and Gamze Yucaoglu. "Allianz Turkey: Focus on the Customer (A)." Harvard Business School Case 316-093, November 2015. (Revised February 2016.)
    • May 16, 2016
    • Article

    Food Safety Economics: The Cost of a Sick Customer

    By: Dina Gerdeman and John A. Quelch
    Chipotle Mexican Grill’s ongoing struggle to win customers back months after a contaminated food crisis highlights the challenges companies face with keeping food safe.

    Chipotle has seen its shares tumble and recently reported its first-ever quarterly loss... View Details
    Keywords: Food Safety; Organic Food; Supply Chain Management; Globalization Of Food Business; Mérieux NutriSciences: Marketing Food Safety Testing; Food Safety Modernization Act 2011; Plant-Based Agribusiness; Transition; Economic Systems; Food; Health; Supply and Industry; Logistics; Practice; Problems and Challenges; Quality; Safety; Business Strategy; Corporate Strategy; Customization and Personalization; Agriculture and Agribusiness Industry; Consumer Products Industry; Food and Beverage Industry; Insurance Industry; Public Administration Industry; Public Relations Industry; Retail Industry; Service Industry; Mexico; North America; United States; Canada
    Citation
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    Gerdeman, Dina, and John A. Quelch. "Food Safety Economics: The Cost of a Sick Customer." Harvard Business School Working Knowledge (May 16, 2016).
    • Web

    Request the Data - Leadership

    and acknowledge the Harvard Business School Leadership Initiative whenever providing any portion of the information to any other person or organization. Any published use of... View Details
    • September 1992 (Revised March 1993)
    • Case

    Empresas ICA and the Mexican Road Privatization Program

    By: Willis M. Emmons III and Monica Brand
    Mexico's largest construction company, Empresas ICA, makes an initial public offering to international equity investors in April 1992 to help fund its participation in an ambitious new private-sector approach to highway development. Under the new program, launched by... View Details
    Keywords: Construction; Transportation Networks; Infrastructure; Privatization; Private Equity; Investment; Initial Public Offering; Private Sector; Government and Politics; Policy; Construction Industry; Mexico
    Citation
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    Emmons, Willis M., III, and Monica Brand. "Empresas ICA and the Mexican Road Privatization Program." Harvard Business School Case 793-028, September 1992. (Revised March 1993.)
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