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  • All HBS Web  (2,994)
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    • News  (690)
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    • Multimedia  (8)
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  • 05 Jun 2013
  • What Do You Think?

Do We Need to Extend ‘No Surprises Management?’

get to the top, quality people keep you there." Other respondents helped develop a kind of construct for NSM, one encompassing a number of other management behaviors. For example, Gerald Nanninga couched his support in these terms:... View Details
Keywords: by James Heskett
  • 2021
  • Working Paper

Multi-location Workers in Multinational Firms? Tradeoffs in Contextual Specialization of Employees and Organizational Outcomes

By: Hise O. Gibson, Ryan W. Buell and Prithwiraj Choudhury
We study how “contextual specialization,” the act of focusing workers’ organizational tasks within a particular locational context, and “contextual non-specialization,” the practice of diversifying workers’ organizational tasks among multiple locational contexts,... View Details
Keywords: Talent and Talent Management; Performance; Experience and Expertise; Selection and Staffing; Strength and Weakness; Personal Development and Career
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Gibson, Hise O., Ryan W. Buell, and Prithwiraj Choudhury. "Multi-location Workers in Multinational Firms? Tradeoffs in Contextual Specialization of Employees and Organizational Outcomes." Harvard Business School Working Paper, No. 22-007, August 2021.
  • 18 Nov 2016
  • Sharpening Your Skills

Sharpening Your Skills: Making a Fast Start on a New Job

One skill every new employee must master is getting a fast start. Here are stories from the archives on what Harvard Business School faculty have advised about hitting the ground running. A Fast Start On Your New Job Your first 90 days in... View Details
Keywords: by Sean Silverthorne
  • 2019
  • Working Paper

Breaking and Reconfiguring the Boundaries Between Domain Experts and Crowds to Solve Complex R&D Problems through Partial Decomposition

By: Hila Lifshitz - Assaf and Zoe Szajnfarber
The need for domain experts is all but universally assumed when organizing for scientific and technological innovation. In contrast, we are witnessing a burgeoning of citizen science, crowdsourcing, and other “open” methods based on the opposite assumption that crowds... View Details
Keywords: Innovation; Problem Solving; Expertise; Crowdsourcing; Nasa; Experience and Expertise; Collaborative Innovation and Invention; Research and Development
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Lifshitz - Assaf, Hila, and Zoe Szajnfarber. "Breaking and Reconfiguring the Boundaries Between Domain Experts and Crowds to Solve Complex R&D Problems through Partial Decomposition." Working Paper, January 2019.
  • July 2011
  • Teaching Note

Buro Happold (TN)

By: Robert G. Eccles and Erin McFee
Teaching Note for 409021. View Details
Keywords: Leadership Development; Training; Organizational Culture; Service Operations; Performance Effectiveness; Management Skills; Service Industry
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Eccles, Robert G., and Erin McFee. "Buro Happold (TN)." Harvard Business School Teaching Note 412-015, July 2011.
  • March 9, 2023
  • Article

Linking Growth and the Frontline

By: Frank V. Cespedes, Jay Galeota and Michael Wong
Most strategies are about growing the business. But about one quarter of companies do not grow at all and, even before the pandemic, only one in eight achieved more than 10% revenue growth annually, according to data from S&P Global regulatory filings. One reason is a... View Details
Keywords: Growth and Development Strategy; Customer Focus and Relationships; Competency and Skills
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Cespedes, Frank V., Jay Galeota, and Michael Wong. "Linking Growth and the Frontline." Sales & Marketing Management (website) (March 9, 2023).
  • June 2008 (Revised October 2012)
  • Case

Big to Small: The Two Lives of Barry Nalls

By: Noam T. Wasserman and Rachel Galper
Barry Nalls describes lessons learned during his 25-year career—his rise at GTE and shorter-lived ventures—and how these prepared him to found MASERGY, a telecommunications start-up. Even as a young boy in a family of entrepreneurs, Nalls had a reputation as a hard... View Details
Keywords: Business Startups; Experience and Expertise; Entrepreneurship; Corporate Entrepreneurship; Personal Development and Career
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Wasserman, Noam T., and Rachel Galper. "Big to Small: The Two Lives of Barry Nalls." Harvard Business School Case 808-167, June 2008. (Revised October 2012.)
  • March 2011 (Revised February 2012)
  • Case

Innovation and Growth at Actelion Ltd.

By: Gary P. Pisano, Daniela Beyersdorfer and Ruth Dittrich
In late 2010, Jean-Paul Clozel, CEO of the Swiss biotech pharmaceuticals firm Actelion, looks back on a successful decade. The small venture that he had started with a few of his scientist colleagues in the late 1990s to discover novel medicine in a research-driven... View Details
Keywords: Business Model; Talent and Talent Management; Innovation and Management; Leadership; Growth and Development Strategy; Product Development; Organizational Culture; Research and Development; Biotechnology Industry; Pharmaceutical Industry; Switzerland
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Pisano, Gary P., Daniela Beyersdorfer, and Ruth Dittrich. "Innovation and Growth at Actelion Ltd." Harvard Business School Case 611-065, March 2011. (Revised February 2012.)
  • 02 Apr 2019
  • Research Event

Women Pay a Higher Career Price in Today's Always-On Work Culture

really done much in the mainstream academic literature in my field.” The team developed a system to identify and categorize moments when an interviewee tried to avoid a distressing feeling by hesitating, stumbling, or changing the topic,... View Details
Keywords: by Danielle Kost; Consulting; Service
  • 19 Mar 2006
  • Research & Ideas

Do I Dare Say Something?

that lead people to feel more or less safe speaking up: individual differences and contextual factors. Individual differences include personality dispositions such as one's level of extraversion or proactivity, or one's developed View Details
Keywords: by Sarah Jane Gilbert
  • August 2011 (Revised October 2011)
  • Supplement

Lady Gaga (B)

By: Anita Elberse and Michael Christensen
In March 2011, Troy Carter, manager of pop star Lady Gaga, reflects on decisions made regarding his artist's concert tour and faces a new set of challenges regarding the launch of Lady Gaga's new album, Born This Way. Is a huge, expensive launch akin to that of a... View Details
Keywords: Music Entertainment; Product Launch; Product Development; Talent and Talent Management; Music Industry
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Elberse, Anita, and Michael Christensen. "Lady Gaga (B)." Harvard Business School Supplement 512-017, August 2011. (Revised October 2011.)
  • July 1996
  • Background Note

The GM's Organizational Challenge: Embedding and Leveraging Capability

By: Christopher A. Bartlett and Ashish Nanda
Describes how general managers can build organizational capability in their firms. View Details
Keywords: Management Skills; Managerial Roles; Management Teams; Organizational Change and Adaptation; Growth and Development Strategy
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Bartlett, Christopher A., and Ashish Nanda. "The GM's Organizational Challenge: Embedding and Leveraging Capability." Harvard Business School Background Note 397-011, July 1996.
  • 2024
  • White Paper

The British Opportunity Index

By: Matthew Sigelman, Joseph B. Fuller, Mariano Mamertino and Shrinidhi Rao
Keywords: Personal Development and Career; Talent and Talent Management; Employees
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Sigelman, Matthew, Joseph B. Fuller, Mariano Mamertino, and Shrinidhi Rao. "The British Opportunity Index." White Paper, Burning Glass Institute, November 2024.
  • November 2008 (Revised January 2011)
  • Exercise

Breaking Through Action Plan

By: David A. Thomas and Karen J. Watai
The "Breaking Through Action Plan" is a developmental tool based on the book, Breaking Through: The Making of Minority Executives in Corporate America by David A. Thomas and John J. Gabarro. The Action Plan was originally designed as part of a facilitated session but... View Details
Keywords: Competency and Skills; Management Analysis, Tools, and Techniques; Personal Development and Career; Relationships; Power and Influence; Trust
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Thomas, David A., and Karen J. Watai. "Breaking Through Action Plan." Harvard Business School Exercise 409-059, November 2008. (Revised January 2011.)
  • October 1998
  • Case

CRA Managed Care, Inc. (C)

By: Myra M. Hart and Susan Harmeling
Chronicles an entrepreneur's transition from chairman/CEO of a large privately held company, to chairman of a public company, to board member, to president of several major nonprofit boards, to founder of a new nonprofit for women business owners and founder of a new... View Details
Keywords: Transition; Leadership; Nonprofit Organizations; Governing and Advisory Boards; Entrepreneurship; Personal Development and Career; Gender; Management Skills; United States
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Hart, Myra M., and Susan Harmeling. "CRA Managed Care, Inc. (C)." Harvard Business School Case 899-070, October 1998.
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

that they waited too long to develop good habits for honing their skills or for thinking deeply about what they wanted. Does any of this sound like you? Are you making the most of your capabilities? Do you... View Details
  • March 1992 (Revised April 1995)
  • Teaching Note

BMW: The 7-Series Project (A), Teaching Note

By: Gary P. Pisano
Teaching Note for (9-692-083). View Details
Keywords: Projects; Competency and Skills; Production; Quality; Product Development; Growth and Development Strategy; Decisions; Management Practices and Processes; Luxury; Auto Industry
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Pisano, Gary P. "BMW: The 7-Series Project (A), Teaching Note." Harvard Business School Teaching Note 692-094, March 1992. (Revised April 1995.)
  • 03 Apr 2017
  • What Do You Think?

How About Investing in Human Infrastructure?

institutions seem to get far behind because they identify a need, then take a lot of time to develop curricula, find teachers, etc.” Aim was even more blunt, saying, “By the end of the year most probably View Details
Keywords: by James Heskett; Construction
  • February 2008 (Revised February 2008)
  • Case

Stanford Graduate School of Business

By: Srikant M. Datar, David A. Garvin and Carin-Isabel Knoop
In fall 2007, Stanford Graduate School of Business (GSB) adopted a new curriculum that it heralded as a "revolutionary change in management education." The new approach aimed at increasing the level and quality of student academic engagement. This case describes the... View Details
Keywords: Experience and Expertise; Higher Education; Curriculum and Courses; Globalization; Leadership Development; Cognition and Thinking; Adaptation; Education Industry; California
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Datar, Srikant M., David A. Garvin, and Carin-Isabel Knoop. "Stanford Graduate School of Business." Harvard Business School Case 308-010, February 2008. (Revised February 2008.)
  • December 1981 (Revised February 2010)
  • Case

Mike Miller (A)

Mike Miller, Harvard MBA '78, resigned his first job out of HBS within six months because he believed his personal values and learning objectives could not be accommodated. Students may discuss the problems of anticipating corporate culture, learning the ropes,... View Details
Keywords: Experience and Expertise; Values and Beliefs; Jobs and Positions; Organizational Culture; Personal Development and Career; Personal Characteristics
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Sathe, Vijay V. "Mike Miller (A)." Harvard Business School Case 482-061, December 1981. (Revised February 2010.)
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