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  • 01 Sep 2023
  • News

Action Plan: In Context

of well-to-do clients signed up to learn how to be good hosts and how to pronounce the names of European luxury brands. More than an etiquette teacher, Ho sees herself as a “microcultural anthropologist” who is constantly observing her... View Details
Keywords: April White; communication; manners; business; entrepreneurship; China; human behavior
  • 03 May 2016
  • First Look

First Look, May 3, 2016

2016 Berrett-Koehler Publishers Building the Future: Big Teaming for Audacious Innovation By: Edmondson, Amy C., and Susan Salter Reynolds Abstract—Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, or more... View Details
Keywords: Sean Silverthorne
  • 01 Apr 2008
  • Working Paper Summaries

No Harm, No Foul: The Outcome Bias in Ethical Judgments

Keywords: by Francesca Gino, Don A. Moore & Max H. Bazerman
  • July–September 2018
  • Article

Memory Bias in Observer-Performance Literature

By: Tamara M. Haygood, Samantha N. Smith and Jia Sun
The objective of our study was to determine how authors of published observer–performance experiments dealt with memory bias in study design. We searched American Journal of Roentgenology online and Radiology using “observer study” and “observer performance.” We... View Details
Keywords: Health Care and Treatment; Research
Related
  • Forthcoming
  • Article

No Line Left Behind: Assortative Matching Inside the Firm

By: Achyuta Adhvaryu, Vittorio Bassi, Anant Nyshadham and Jorge Tamayo
How do firms pair workers with managers, and which constraints affect the allocation of labor within the firm? We characterize the sorting pattern of managers to workers in a large readymade garment manufacturer in India and then explore potential drivers of the... View Details
Keywords: Assortative Matching; Productivity; Global Buyers; Readymade Garments; Labor; Organizational Design; Performance Productivity; Fashion Industry
Related
  • 2021
  • Chapter

Dis-Atlanticism: The West in an Era of Global Fragmentation

By: Rawi Abdelal and Ulrich Krotz
BOOK ABSTRACT: Is the EU a Success or a Failure? Should It Stay or Should It Go? Britain and the EU. The Big Waste or Essential to Feed Europe? The Common Agricultural Policy. Observers of the European Union could be forgiven in thinking that since its inception the EU... View Details
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  • October 2016 (Revised January 2017)
  • Background Note

The U.S. Health Club Industry, 2005–2016

By: John R. Wells and Gabriel Ellsworth
In 2015, the U.S. health-club industry generated revenues of $25.8 billion, up from $14.8 billion in 2004. Members of health clubs accounted for 17% of the population, up from 14%. The number of clubs had grown from 26,830 in 2004 to 36,180. In the process, the list of... View Details
Keywords: Health Clubs; Fitness; Gyms; Chain; Weight Loss; Obesity; Exercise; Personal Training; Retention; Bally Total Fitness; 24 Hour Fitness; YMCA; Gold's Gym; Curves; Franchise; Franchising; Subscription; Promotional Sales; Promotions; Fixed Costs; Body; Business Ventures; Strategy; Health; Investment; Entertainment and Recreation Industry; Health Industry; United States
Related
  • Article

Front-line Staff Perspectives on Opportunities for Improving the Safety and Efficiency of Hospital Work Systems

By: Anita L. Tucker, Sara J. Singer, Jennifer E. Hayes and Alyson Falwell

Objective To link safety-related concerns raised by frontline staff about hospital work systems (operational failures) to the safety and efficiency of hospitals, and to contrast these concerns with national patient safety initiatives.

Data... View Details

Keywords: Perspective; Opportunities; Safety; Performance Efficiency; System; Failure; Conferences; Employees; Management Analysis, Tools, and Techniques; Experience and Expertise; Health Care and Treatment; Health Industry; United States
Related
  • 2008
  • Working Paper

Do Legal Origins Have Persistent Effects Over Time? A Look at Law and Finance around the World c. 1900

By: Aldo Musacchio
How persistent are the effects of legal institutions adopted or inherited in the distant past? A substantial literature argues that legal origins have persistent effects that explain clear differences in investor protections and financial development around the world... View Details
Keywords: History; Law; Development Economics; Investment; Corporate Governance; Finance; Business and Government Relations
Related

    Applications or Approvals: What Drives Racial Disparities in the Paycheck Protection Program?

    We use the 2020 Small Business Credit Survey to study the sources of racial disparities in use of the Paycheck Protection Program (PPP). Black-owned firms are 8.9 percentage points less likely to receive PPP loans than observably similar white-owned firms. About... View Details
    • 18 Feb 2010
    • Working Paper Summaries

    The Mirroring Hypothesis: Theory, Evidence and Exceptions

    Keywords: by Lyra Colfer & Carliss Y. Baldwin
    • 21 Feb 2008
    • Working Paper Summaries

    Do Legal Origins Have Persistent Effects Over Time? A Look at Law and Finance around the World c. 1900

    Keywords: by Aldo Musacchio; Legal Services
    • 2023
    • Working Paper

    Applications or Approvals: What Drives Racial Disparities in the Paycheck Protection Program?

    By: Sergey Chernenko, Nathan Kaplan, Asani Sarkar and David S. Scharfstein
    We use the 2020 Small Business Credit Survey to study the sources of racial disparities in use of the Paycheck Protection Program (PPP). Black-owned firms are 8.9 percentage points less likely than observably similar white-owned firms to receive PPP loans. About 55% of... View Details
    Keywords: Borrowing and Debt; Small Business; Race; Financing and Loans
    Related
    • October 14, 2019
    • Article

    The Truth About Open Offices: There Are Reasons Why They Don't Produce the Desired Interactions

    By: Ethan Bernstein and Ben Waber
    It’s never been easier for workers to collaborate—or so it seems. Open, flexible, activity-based spaces are displacing cubicles, making people more visible. Messaging is displacing phone calls, making people more accessible. Enterprise social media such as Slack and... View Details
    Keywords: Buildings and Facilities; Interpersonal Communication; Communication Technology; Design; Human Resources; Performance Productivity; Organizational Design
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    • Summer 2014
    • Article

    When Does a Platform Create Value by Limiting Choice?

    By: Ramon Casadesus-Masanell and Hanna Halaburda
    We present a theory for why it might be rational for a platform to limit the number of applications available on it. Our model is based on the observation that even if users prefer application variety, applications often also exhibit direct network effects. When there... View Details
    Keywords: Platform Governance; Direct Network Effects; Indirect Network Effects; Complements; Tragedy Of The Commons; Equilibrium Selection; Coordination; Foresight; Strategy; Value Creation; Digital Platforms; Balance and Stability; Decision Choices and Conditions; Consumer Behavior; Applications and Software; Network Effects
    Related
    • 2012
    • Working Paper

    ~Why Do We Redistribute so Much but Tag so Little? Normative Diversity, Equal Sacrifice and Optimal Taxation

    By: Matthew Weinzierl
    Tagging is a free lunch in conventional optimal tax theory because it eases the classic tradeoff between efficiency and equality. But tagging is used in only limited ways in tax policy. I propose one explanation: conventional optimal tax theory has yet to capture the... View Details
    Keywords: Forecasting and Prediction; Cost; Framework; Policy; Taxation; Analytics and Data Science; Performance Efficiency; United States
    Related
    • 03 Nov 2015
    • HBS Seminar

    Avi Goldfarb, University of Toronto, Rotman School of Management

    • 10 Nov 2022
    • Research & Ideas

    Too Nice to Lead? Unpacking the Gender Stereotype That Holds Women Back

    performers are more likely to choose female employers because they expected women to pay more equally. “We didn’t find any robust difference in behavior,” says Exley. “But, what we do observe is a robust difference in beliefs about how... View Details
    Keywords: by Shalene Gupta
    • 01 Mar 2024
    • News

    In Harmony

    Kim at Seoul’s government-built Hoehyeon “Citizens’ Apartments.” Opened in 1970, it stands as a reminder of a Korea from a very different era. Like so many South Koreans of a certain age, Michael ByungJu Kim (MBA 1990) lives in a country where the past lingers,... View Details
    Keywords: Julia Hanna; photographs by Jun Michael Park; private equity; fiction; financial crisis; leadership; Korea
    • 06 Jun 2016
    • Research & Ideas

    Skills and Behaviors that Make Entrepreneurs Successful

    research confirms observations that women start more companies than men, but rarely grow them as large. Based on his earlier research, these results also resonated with Tim Butler: “When it comes to self-rating on finance skills, women... View Details
    Keywords: by HBS Working Knowledge