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  • 12 Oct 1999
  • Research & Ideas

Rapid Response: Inside the Retailing Revolution

years of extensive study, including a comprehensive database compiled under the aegis of the Harvard Center for Textile and Apparel Research (HCTAR). The keys to success in an age of product proliferation, the authors found, are no longer economies of scale and cheap... View Details
Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail
  • July 2019
  • Teaching Note

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr and Carl Kreitzberg
A Teaching Note for the "AT&T, Retraining, and the Workforce of Tomorrow" case study (HBS#820-017). The case describes how AT&T designed and implemented a program to retrain 100,000 of its workers. The case first reviews the technological forces that compelled AT&T to... View Details
Keywords: AT&T; Workforce; Future Of Work; Telecommunications; Unions; Technological Change; Layoffs; MOOCS; Strategic Planning; Employees; Training; Labor; Learning; Labor Unions; Technology Adoption; Talent and Talent Management; Transformation; Telecommunications Industry; Communications Industry; United States
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Kerr, William R., and Carl Kreitzberg. "AT&T, Retraining, and the Workforce of Tomorrow." Harvard Business School Teaching Note 820-018, July 2019.
  • 18 Jul 2005
  • Research & Ideas

Identify Emerging Market Opportunities

they are at the mercy of big companies. Labor Markets. In spite of emerging markets' large populations, multinationals have trouble recruiting managers and other skilled workers because the quality of talent... View Details
Keywords: by Tarun Khanna, Krishna G. Palepu & Jayant Sinha
  • 04 Aug 2009
  • First Look

First Look: August 4

aggressively managing their own tax liabilities and those of their portfolio firms. We investigate the latter assertion based on a sample of private firms for which there is financial statement data available. We first document that firms... View Details
Keywords: Martha Lagace
  • 1994
  • Book

Labor-management Relations

By: D. Q. Mills
Keywords: Labor and Management Relations
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Mills, D. Q. Labor-management Relations. 5th ed. New York: McGraw-Hill, 1994.
  • November 1983
  • Background Note

Note on Labor-Management Cooperation

By: D. Quinn Mills and Mary Lou Balbaky
Keywords: Labor and Management Relations
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Mills, D. Quinn, and Mary Lou Balbaky. "Note on Labor-Management Cooperation." Harvard Business School Background Note 484-044, November 1983.
  • November 1976 (Revised June 1979)
  • Background Note

Simplified, Highly Structured, Union-Management Strike Game

By: Howard Raiffa
Keywords: Labor and Management Relations
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Raiffa, Howard. "Simplified, Highly Structured, Union-Management Strike Game." Harvard Business School Background Note 177-112, November 1976. (Revised June 1979.)
  • 2014
  • Report

Bridge the Gap: Rebuilding America's Middle Skills

By: Joseph B. Fuller, Jennifer Burrowes, Manjari Raman, Dan Restuccia and Alexis Young
The market for middle-skills jobs—those that require more education and training than a high school diploma but less than a four-year college degree—is consistently failing to clear. That failure is inflicting a grievous cost on the competitiveness of American firms... View Details
Keywords: Business or Company Management; Human Capital; Education; Competency and Skills; Macroeconomics; United States
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Fuller, Joseph B., Jennifer Burrowes, Manjari Raman, Dan Restuccia, and Alexis Young. "Bridge the Gap: Rebuilding America's Middle Skills." Report, U.S. Competitiveness Project, Harvard Business School, November 2014. (This report was authored jointly by Accenture, Burning Glass Technologies, and Harvard Business School.)
  • September 1997 (Revised October 1997)
  • Supplement

Charles Veillon, S.A. (B)

By: Lynn S. Paine and Howard Reitz
Supplements the (A) case. View Details
Keywords: Rights; Organizations; Working Conditions; Social Issues; Management Practices and Processes; Service Industry
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Paine, Lynn S., and Howard Reitz. "Charles Veillon, S.A. (B)." Harvard Business School Supplement 398-010, September 1997. (Revised October 1997.)
  • October 1984
  • Case

Transition from Contract to Consensus at General Motors

By: George C. Lodge
Keywords: Labor and Management Relations; Labor Unions; Human Resources; Management
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Lodge, George C. "Transition from Contract to Consensus at General Motors." Harvard Business School Case 385-168, October 1984.
  • July 1979 (Revised December 1984)
  • Case

Coal Strike of 1977-78 (C)

By: D. Quinn Mills and Richard O. von Werssowetz
Keywords: Labor Unions; Labor and Management Relations; Mining Industry
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Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (C)." Harvard Business School Case 679-133, July 1979. (Revised December 1984.)
  • August 2000
  • Case

Belmont Industries, Inc. (D)

By: Joseph L. Bower
Supplements the (A) case. A rewritten version of an earlier supplement. View Details
Keywords: Wages; Managerial Roles; Management Practices and Processes; Performance; Goals and Objectives; Labor and Management Relations
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Bower, Joseph L. "Belmont Industries, Inc. (D)." Harvard Business School Case 301-019, August 2000.
  • October 2020 (Revised February 2023)
  • Teaching Note

MobSquad

By: Prithwiraj Choudhury
Keywords: Business Ventures; Business Startups; Labor; Human Capital; Human Resources; Crisis Management; Employment Industry; Canada; United States
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Choudhury, Prithwiraj. "MobSquad." Harvard Business School Teaching Note 821-033, October 2020. (Revised February 2023.)
  • 2015
  • Chapter

Firms and the Economics of Skilled Immigration

By: Sari Pekkala Kerr, William R. Kerr and William F. Lincoln
Firms play a central role in the selection, sponsorship, and employment of skilled immigrants entering the United States for work through programs like the H-1B visa. This role has not been widely recognized in the literature, and the data to better understand it have... View Details
Keywords: Business or Company Management; Human Capital; Immigration; Innovation and Invention; United States
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Kerr, Sari Pekkala, William R. Kerr, and William F. Lincoln. "Firms and the Economics of Skilled Immigration." In Innovation Policy and the Economy, Volume 15, edited by William R. Kerr, Josh Lerner, and Scott Stern, 115–152. University of Chicago Press, 2015.
  • 20 Mar 2018
  • First Look

First Look at New Research and Ideas, March 20, 2018

https://www.hbs.edu/faculty/Pages/item.aspx?num=54214 forthcoming Operations Research Online Network Revenue Management Using Thompson Sampling: Demand Forecasting and Price Optimization By: Ferreira, Kris J., David Simchi-Levi, and He... View Details
Keywords: Sean Silverthorne
  • May 1982 (Revised June 1982)
  • Case

Air Traffic Controllers

By: Michael Beer
On August 3, 1981 President Ronald Reagan terminated 12,000 air traffic controllers, members of the Professional Air Traffic Controllers Organization, for violating their no-strike oath. Provides background on the human resources policies and practices of the Federal... View Details
Keywords: Resignation and Termination; Labor and Management Relations; Government and Politics; Labor Unions; Negotiation; Employees; Air Transportation Industry; United States
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Beer, Michael. "Air Traffic Controllers." Harvard Business School Case 482-056, May 1982. (Revised June 1982.)
  • 11 Sep 2006
  • Research & Ideas

Negotiating When the Rules Suddenly Change

How can you negotiate when the rules suddenly change, and no one knows whether your particular market is headed up or down? Regrouping from the cancellation of the 2004-2005 season due to failed labor negotiations, National Hockey League... View Details
Keywords: by Michael Wheeler; Sports
  • 20 Sep 2011
  • First Look

First Look: September 20

effect dissipated. Finally, we show that labor increases valuation for both "do-it-yourselfers" and novices. Read the paper: http://www.people.hbs.edu/mnorton/norton%20mochon%20ariely.pdf A Global Leader's Guide to View Details
Keywords: Sean Silverthorne
  • Other Unpublished Work

Inflation Uncertainty and the Wage Bargain

By: Lucy White and Hans-Joachim Voth
Keywords: Inflation and Deflation; Risk and Uncertainty; Wages; Labor and Management Relations; Negotiation
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White, Lucy, and Hans-Joachim Voth. "Inflation Uncertainty and the Wage Bargain."
  • 11 Oct 2006
  • Research & Ideas

U.S. Tops Business Competitiveness Index 2006

of its legal and regulatory framework. Rounding out the Top 10 were Finland, Switzerland, Denmark, Netherlands, Sweden, United Kingdom, Japan, and Hong Kong SAR. Hong Kong increased its ranking by seven, in part by strengthening View Details
Keywords: by Sean Silverthorne
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