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Show Results For
- All HBS Web
(7,357)
- People (43)
- News (2,484)
- Research (3,695)
- Events (16)
- Multimedia (16)
- Faculty Publications (2,131)
- 27 Oct 2002
- Research & Ideas
Want a Happy Customer? Coordinate Sales and Marketing
as customer acquisition, on-time delivery, developing new services and products, and running efficiently. But operating performance is also a result; it is derivative of human... View Details
Keywords: by Benson Shapiro
- 23 Jun 2003
- Research & Ideas
Historically Speaking: A Roundtable at HBS
Business History at HBS traces its roots back to 1927 when it was part of a course in business policy. But the golden age for this area of study at the School began with the arrival of Professor Alfred Chandler in 1970. Universally... View Details
Keywords: by Jim Aisner
- 01 Sep 2009
- News
A Student Plan Goes to Washington
of time and lack of knowledge. Their solution? Elevate board service to a profession by creating a nonprofit, public-private Corporate Governance College (CGC) to employ,... View Details
- 01 Mar 2004
- News
Alumni Relations Gets a New Director
outreach in three ways: continuing to expand lifelong learning programs, such as The Entrepreneur’s Tool Kit and Charting Your Course: Discovering Working Options, aimed specifically at HBS alumni; improving Web-based career View Details
- 01 Mar 2009
- News
A New Approach to Health-Care Reform
they know what disruptive innovation means, but I’ve found it’s often misunderstood. The simplest way to describe it — in a way that applies to health care or any industry — is innovation that transforms a... View Details
- 10 Nov 2003
- Research & Ideas
A Fast Start on Your New Job
transitions is surprising. In part, I think it's due to a "sink or swim" managerial culture that is present in most companies. Transitions are treated as testing experiences—what I have come to... View Details
Keywords: by Martha Lagace
- 28 Oct 2019
- Research & Ideas
Brick-and-Mortar Stores Are Making a Comeback
you this theatrical experience but with some operational benefits: If you want to receive the picture, you have to give them your email address. And when you are browsing frames, they offer to send you a link with the frames you have... View Details
- Article
Paradise Lost (and Restored?): A Study of Psychological Safety over Time
By: Derrick P. Bransby, Michaela Kerrissey and Amy C. Edmondson
Although prior research indicates that psychological safety can fluctuate, questions about when and why remain. To gain insights into the emergence and temporal dynamics of psychological safety, we explored longitudinal data representing more than 10,000 health care... View Details
Keywords: Analytics and Data Science; Research; Attitudes; Working Conditions; Well-being; Health Industry
Bransby, Derrick P., Michaela Kerrissey, and Amy C. Edmondson. "Paradise Lost (and Restored?): A Study of Psychological Safety over Time." Academy of Management Discoveries (in press). (Pre-published online March 14, 2024.)
- 08 Jun 2011
- News
George Yeo: A Matter of Degrees
When Singapore’s George Yeo (MBA ’85) was a young man, his intellect and achievement made clear to his country’s leaders that he was destined to become an important national resource. Indeed, he has fashioned an impressive career built on... View Details
- September 2019 (Revised October 2019)
- Case
Burunda Prince at The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)
By: Linda A. Hill, Eric Mankin and Emily Tedards
After a successful inaugural year, Burunda Prince, the Managing Director of Comcast’s startup business accelerator The Farm, was getting ready for an eventful 2019. Comcast was America's largest cable and internet service provider, having built a profitable business... View Details
Keywords: Innovation; Accelerator; Entrepreneur; Startup; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Women; African Americans; Leadership; Innovation and Invention; Entrepreneurship; Business Startups; Management; Diversity; Selection and Staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
Hill, Linda A., Eric Mankin, and Emily Tedards. "Burunda Prince at The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)." Harvard Business School Case 420-057, September 2019. (Revised October 2019.)
- 26 Jan 2021
- Research & Ideas
A New Way to Cut Credit Card Debt: Pay Off One Purchase at a Time
aim at their credit card debt, which totaled $825 billion at the end of 2020 in the United States alone. As balances have climbed, the percent of household income allocated to repayment has decreased 17 percent over the last decade, and... View Details
- January 2017 (Revised December 2017)
- Case
Carmichael Roberts: To Create a Private Equity Firm?
By: Steven Rogers and Kenneth J. Cooper
Carmichael Roberts, a rare African-American venture capitalist, considered leaving his general partnership in a private equity firm near Boston and setting up his own in 2015. He weighed whether the timing was right, with the economy still not fully recovered from the... View Details
Keywords: Venture Capital; Equity; Innovation And Invention; Investment; Ownership; Science; Science Bassed Business; Markets; Relationships; Capital; Private Equity; Technological Innovation; Investment Return; Going Public; Ownership Stake; Science-Based Business; Market Timing; Marketplace Matching; Partners and Partnerships; Financial Services Industry; Financial Services Industry; Financial Services Industry; United States; Massachusetts; Boston; California; San Francisco; New York (city, NY)
Rogers, Steven, and Kenneth J. Cooper. "Carmichael Roberts: To Create a Private Equity Firm?" Harvard Business School Case 317-079, January 2017. (Revised December 2017.)
- 25 Mar 2016
- News
Putting Faith in a Good Education
Edify has assisted 1,100 private faith-based schools, loaning each a minimum $5,000. Founded and run largely by locals who grew up in these disadvantaged communities, these schools use the money for improvements (such View Details
- March 2019 (Revised May 2019)
- Case
Fetchr: A New Way of Last Mile Delivery
By: V.G. Narayanan and Eren Kuzucu
By mid-2016, five years of aggressive growth had transformed Fetchr from a small logistics startup to a 1,000-employee, full-fledged last-mile delivery company operating across four countries in the Middle East and North Africa (MENA). Already beneficiaries of the... View Details
Keywords: Startup; Decision; Financial Strategy; UAE; KSA; MENA; Cost Accounting; Business Model; Business Startups; Transformation; Cost Management; Strategy; Disruptive Innovation; Technological Innovation; Growth and Development Strategy; Growth Management; Logistics; Service Delivery; Supply Chain Management; Performance Evaluation; Mathematical Methods; Mobile and Wireless Technology; Transportation Networks; Middle East; United Arab Emirates; Dubai; Bahrain; Egypt; Saudi Arabia; North Africa
Narayanan, V.G., and Eren Kuzucu. "Fetchr: A New Way of Last Mile Delivery." Harvard Business School Case 119-018, March 2019. (Revised May 2019.)
- 01 Dec 2022
- News
A Quiet Force: Remembering Jay Light
mission.” Nitin Nohria, University Distinguished Service Professor who served as Dean following Light, notes, “Jay gave me the best gift a new Dean could ask for: View Details
- 22 Sep 2017
- News
Turning a Disorder into an Opportunity
the Department of Human Services and Specialisterne, a Danish social enterprise organization, the initiative taps into the talents common among those on the autism spectrum, including attention to detail,... View Details
- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
studios, or other services that entice people to gather in person. Using TRIAL to address burnout As organizations evolve and innovate during this rapid transition, they must experiment and continuously... View Details
Keywords: by Hise Gibson and MaShon Wilson
- 01 Dec 2014
- News
Ask the Expert: A Fair Share
Rent out your house, your car, even your bike—are there any limits to what people will part with (and what regulators will allow) in the new sharing economy? We called on Shelby Clark (MBA 2010)—founder of the car-sharing service... View Details
- 08 Mar 2017
- News
A Steady Voice in Difficult Times
school were probably the courses that focused on managing people. So when I left the business school and ended up in the financial services business, and was managing people, one of the things that I tried very hard to do was to really... View Details
- February 2006 (Revised May 2006)
- Case
JA Worldwide: Managing Change in a Multi-governed Environment
By: Michael Chu and Barbara Zepp Larson
Post-merger, the head of Junior Achievement (JA) Worldwide must now oversee operations in 98 countries serving 6.6 million students, with over 7,600 local chapter board directors. President and CEO David Chernow's own board has increased to 111 members. Two separate... View Details
Keywords: Mergers and Acquisitions; Business Model; Change Management; Cross-Cultural and Cross-Border Issues; Governance; Business or Company Management; Service Operations; Organizational Structure; Nonprofit Organizations; Balance and Stability
Chu, Michael, and Barbara Zepp Larson. "JA Worldwide: Managing Change in a Multi-governed Environment." Harvard Business School Case 306-025, February 2006. (Revised May 2006.)