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  • All HBS Web  (1,693)
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  • All HBS Web  (1,693)
    • News  (136)
    • Research  (1,319)
    • Events  (6)
    • Multimedia  (3)
  • Faculty Publications  (888)
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  • 14 Oct 2008
  • Research & Ideas

Should You Bring Advertising Expertise In-House?

reasons include structural changes in the advertising industry such as the unbundling of agency services, and improved communication tools that make it easier and more cost efficient for firms to manage some aspect of their own... View Details
Keywords: by Sarah Jane Gilbert; Advertising
  • 2017
  • Working Paper

The Importance of Unemployment Insurance as an Automatic Stabilizer

By: Marco Di Maggio and Amir Kermani
We assess the extent to which unemployment insurance (UI) serves as an automatic stabilizer to mitigate the economy's sensitivity to shocks. Using a local labor market design based on heterogeneity in local benefit generosity (defined as the percentage of household... View Details
Keywords: Unemployment Insurance; Automatic Stabilizers; Bartik Shocks; Aggregate Demand; System Shocks; Employment; Balance and Stability; Insurance; Volatility; Insurance Industry
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Di Maggio, Marco, and Amir Kermani. "The Importance of Unemployment Insurance as an Automatic Stabilizer." Harvard Business School Working Paper, No. 17-009, July 2016. (Revise and Resubmit to American Economic Journal: Macroeconomics.)

    W. Carl Kester

    Carl Kester is a Baker Foundation Professor and the George Fisher Baker Jr. Professor of Business Administration, Emeritus at Harvard Business School. He is a member of the Finance Unit. He served as Deputy Dean for Academic Affairs (2006-2010), Chairman of the... View Details

    Keywords: education industry; education industry; education industry; education industry; education industry; education industry; education industry
    • August 2017
    • Article

    Tort Reform and Innovation

    By: Alberto Galasso and Hong Luo
    Current academic and policy debates focus on the impact of tort reforms on physicians’ behavior and medical costs. This paper examines whether these reforms also affect incentives to develop new technologies. We develop a theoretical model that predicts that the impact... View Details
    Keywords: Governing Rules, Regulations, and Reforms; Health Care and Treatment; Technological Innovation; Legal Liability; Medical Devices and Supplies Industry
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    Galasso, Alberto, and Hong Luo. "Tort Reform and Innovation." Journal of Law & Economics 60, no. 3 (August 2017): 385–412.
    • 16 May 2012
    • Research & Ideas

    Can Decades of Military Overspending be Fixed?

    States has often turned to cutting-edge technology solutions to solve strategic and operational challenges. “Costs tend to rise in all organizations unless managers and their staffs are skilled in industrial management and strongly... View Details
    Keywords: by J. Ronald Fox; Service
    • September 2021 (Revised December 2021)
    • Case

    Telepass: From Tolling to Mobility Platform

    By: Chiara Farronato, Stefano Denicolai and Sarah Mehta
    Telepass, until very recently the sole processor of electronic toll payments on Italy’s highways, has ambitions beyond tolling. Since the mid-2010s, the company has been expanding into adjacent services. In 2017, Telepass launched TelepassPay—a mobile payment... View Details
    Keywords: Mobile Payment; App; Mobility Services; Analysis; Change; Change Management; Transformation; Transition; Innovation and Invention; Strategy; Information Technology; Mobile and Wireless Technology; Transportation; Transportation Networks; Value; Value Creation; Consumer Behavior; Technology Industry; Technology Industry; Technology Industry; Europe; Italy; Milan
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    Farronato, Chiara, Stefano Denicolai, and Sarah Mehta. "Telepass: From Tolling to Mobility Platform." Harvard Business School Case 622-011, September 2021. (Revised December 2021.)
    • 22 Jun 2009
    • Research & Ideas

    “Too Big To Fail”: Reining In Large Financial Firms

    key role "in conceptualizing and drafting" significant parts of the final product. Not everyone on the politically divided panel bought into Moss's analysis and recommendations. Warren and two Democrats embraced Moss's views on the need... View Details
    Keywords: by Roger Thompson; Banking; Financial Services
    • 21 Apr 2023
    • Research & Ideas

    The $15 Billion Question: Have Loot Boxes Turned Video Gaming into Gambling?

    Camp. That same year, the US Federal Trade Commission said it would investigate loot boxes, which critics liken to a slot machine or a scratch ticket that's more accessible to children. The video game industry pushed back hard, arguing... View Details
    Keywords: by Scott Van Voorhis; Video Game; Media & Broadcasting
    • September 1987
    • Background Note

    What Do Venture Capitalists Do?

    By: William A. Sahlman
    Presents the results derived from 49 responses to a questionnaire mailed to 100 venture capitalists in late 1984. The purpose of the survey was to shed light on the relationship between venture capitalists and their portfolio companies. The survey revealed that the... View Details
    Keywords: Borrowing and Debt; Venture Capital; Investment Portfolio; Recruitment; Surveys; Managerial Roles; Service Operations; Relationships; Service Industry
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    Sahlman, William A. "What Do Venture Capitalists Do?" Harvard Business School Background Note 288-015, September 1987.
    • 2023
    • Working Paper

    No Mask, No Service: Customer Reaction to Walmart’s 2020 National Mask Mandate

    By: Innessa Colaiacovo
    Multi-location firms face a complex series of economic tradeoffs when deciding whether to implement standard processes or allow processes to vary across establishments. One element of this tradeoff is customer response. This paper explores customer reaction to a... View Details
    Keywords: Consumer Behavior; Geographic Location; Policy; Health Pandemics; Retail Industry; United States
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    Colaiacovo, Innessa. "No Mask, No Service: Customer Reaction to Walmart’s 2020 National Mask Mandate." Harvard Business School Working Paper, No. 24-004, July 2023. (Revise and Resubmit to Journal of Economics and Management Strategy.)
    • December 2013 (Revised April 2025)
    • Case

    The PGA Tour (A)

    By: Ramon Casadesus-Masanell and Cole Magrath

    In 1994, the PGA Tour (the "Tour"), the dominant incumbent professional golf circuit, had created tremendous value for its players. In the 1974 season, players competed for $8 million in prize money; by the 1994 season, the total prize purse had increased to $56... View Details

    Keywords: PGA Tour; Tim Finchem; Deane Beman; Golf; Professional Golf; Business Model; Value Creation; Competition; Adaptation; Monopoly; Globalization; Sports; Business Strategy; Sports Industry; United States
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    Casadesus-Masanell, Ramon, and Cole Magrath. "The PGA Tour (A)." Harvard Business School Case 714-442, December 2013. (Revised April 2025.)
    • 09 Mar 2010
    • First Look

    First Look: March 9

    corporate governance and firms' strategic business activities within an industry are interlinked, and that only by conducting a simultaneous economic analysis of business strategy and corporate governance... View Details
    Keywords: Martha Lagace
    • 08 Oct 2013
    • First Look

    First Look: October 8

      Publications August 2013 The Industrial Policy Revolution I: The Role of Government Beyond Ideology Growth and the Quality of Foreign Direct Investment: Is All FDI Equal By: Alfaro, Laura, and Andrew Charlton Abstract—In this paper we... View Details
    Keywords: Sean Silverthorne
    • June 2010 (Revised January 2011)
    • Case

    Scientific Glass Incorporated: Inventory Management

    By: Steven C. Wheelwright and William Schmidt
    Scientific Glassware is a fast-growing, privately held company that provides specialized glassware for laboratory and research facilities. Excess inventory is tying up extra capital needed to fund the company's expansion plans. The newly hired Manager of Inventory... View Details
    Keywords: Inventory Control; Inventory Management; Materials Management; Order Processing; Warehousing; Salesforce Management; Logistics; Operations; Order Taking and Fulfillment; Finance; Consumer Products Industry; Consumer Products Industry
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    Wheelwright, Steven C., and William Schmidt. "Scientific Glass Incorporated: Inventory Management." Harvard Business School Brief Case 104-208, June 2010. (Revised January 2011.)
    • Web

    Business History - Faculty & Research

    targeted at both historical and management audiences, and employing multiple methodologies. Examples include a study of gender and skin color stereotypes in the film industries in India, a comparison of how businesses perceived political... View Details
    • 2013
    • Working Paper

    An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay

    By: Jillian Berry Jaeker and Anita Tucker
    We use two years of inpatient data from 243 California hospitals to quantify the relationship between hospital-level workload and patient length of stay (LOS), and its "spillover" effects across patient types. Patients are categorized as medical or surgical, and the... View Details
    Keywords: Workload; Processing Times; Healthcare; Working Conditions; Performance Productivity; Time Management; Health Care and Treatment; Health Industry; California
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    Berry Jaeker, Jillian, and Anita Tucker. "An Empirical Study of the Spillover Effects of Workload on Patient Length of Stay." Harvard Business School Working Paper, No. 13-052, December 2012. (Revised July 2013.)
    • Article

    Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai

    By: Ramya Ramanath and Alnoor Ebrahim
    Relationships between nongovernmental organizations (NGOs) and government agencies have been variously described in the nonprofit literature as cooperative, complementary, adversarial, confrontational, or even co-optive. But how do NGO-government relationships emerge... View Details
    Keywords: Cooperative Ownership; Housing; Corporate Strategy; Business and Government Relations; Organizational Change and Adaptation; Nonprofit Organizations; Change Management; Business Strategy; Growth and Development; Non-Governmental Organizations; Accommodations Industry; Mumbai
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    Ramanath, Ramya, and Alnoor Ebrahim. "Strategies and Tactics in NGO-Government Relations: Insights from Slum Housing in Mumbai." Nonprofit Management & Leadership 21, no. 1 (Fall 2010): 21–42.
    • 2017
    • Working Paper

    Tort Reform and Innovation

    By: Alberto Galasso and Hong Luo
    Current academic and policy debates focus on the impact of tort reforms on physicians’ behavior and medical costs. This paper examines whether these reforms also affect incentives to develop new technologies. We develop a theoretical model which predicts that the... View Details
    Keywords: Lawsuits and Litigation; Laws and Statutes; Innovation and Invention; Medical Devices and Supplies Industry
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    Galasso, Alberto, and Hong Luo. "Tort Reform and Innovation." Working Paper, August 2017. (Accepted for publication in Journal of Law and Economics.)
    • 04 Sep 2007
    • Research & Ideas

    Jumpstarting Innovation: Using Disruption to Your Advantage

    industry that might serve as the source of innovation for you and your company? Technology: What are the key emerging technologies, and how are they being used inside and outside your industry, company, and region to create proprietary... View Details
    Keywords: by Lynda M. Applegate
    • 16 Mar 2010
    • First Look

    First Look: March 16

    Development on the Investment Cash Flow Relationship: Cross-Country Evidence from Europe Authors:Bo Becker and Jagadeesh Sivadasan Publication:B.E. Journal of Economic Analysis & Policy (forthcoming) Abstract We investigate financing... View Details
    Keywords: Martha Lagace
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