Publications

January 2013 (Revised March 2017)
Case

CloudFlare, Inc.: Running Hot?

By: Thomas R. Eisenmann and Alex Godden

In July 2012, the cofounders of CloudFlare, a Silicon Valley startup that protects websites and accelerates their traffic, are considering the implications of five employees' resignations over the prior three months. Was this natural attrition for a high-tech venture... View Details

Keywords: Management Practices and Processes; Employee Relationship Management; Organizational Structure; Organizational Culture; Organizational Change and Adaptation; Growth Management; Internet and the Web; Entrepreneurship; Resignation and Termination; Business Startups; Information Technology Industry; Web Services Industry; California

15 May 2013
News

Sustainability in Financial Services Is Not About Being Green

September 2012 (Revised September 2015)
Case

Doing Business in Argentina

By: Rawi Abdelal, Amy C. Edmondson, Felix Oberholzer-Gee, Gustavo A. Herrero and Regina Garcia-Cuellar

An imaginary oil company is invited to participate in a potentially lucrative investment in a large oil field just as the Argentine government is taking actions that seem to jeopardize private property rights within its borders. This case highlights the risks and... View Details

Keywords: Business Evaluation; Fieldwork; Emergent Countries; Emerging Market Finance; Emerging Markets; Business Ventures; Strategy; Argentina

05 Jul 2012
News

Interview with Rebecca Henderson

Research Summary

Overview

By: John D. Macomber

Mr. Macomber's research looks at finance and delivery of infrastructure and buildings that address issues in urbanization, economic development, and the growth of cities in the face of extensive challenges from migration, resource scarcity, and increasing peril from... View Details

20 Apr 2011
News

HBS Faculty Comment on Environmental Issues for Earth Day

March 2003 (Revised November 2005)
Case

Botswana: A Diamond in the Rough

By: Laura Alfaro, Debora L. Spar, Faheen Allibhoy and Vinati Dev

In the years since independence, tiny, landlocked Botswana has gone from being one of the world's poorest nations to becoming a stable, prosperous state, blessed with the highest sustained growth rate in the world. This case highlights the role that foreign direct... View Details

Keywords: Foreign Direct Investment; Growth and Development Strategy; Economic Growth; Natural Environment; Developing Countries and Economies; Botswana

November 1992 (Revised May 1993)
Case

American Mobile Satellite Corporation

By: Frank V. Cespedes and Laura Goode

American Mobile Satellite Corp. (AMSC) has a license to provide wireless mobile communications via satellite throughout the United States and 200 miles of coastal waters. The first satellite launch is scheduled for 1994 and, in the interim, AMSC is providing limited... View Details

Keywords: Wireless Technology; Decisions; Distribution Channels; Marketing Strategy; Product Development; Sales; Emerging Markets; Resource Allocation; Performance Capacity; Communications Industry; Information Technology Industry; United States

Find at Harvard

July 1990
Case

Ceramics Process Systems Corp. (B)

By: Kim B. Clark and Brent D. Barnett

Ceramics Process Systems (CPS) is an advanced ceramics company facing problems with lead time in product/process development, and late delivery of prototype parts to its customers. Engineering is confronted with difficult technical problems and multiple objectives... View Details

Keywords: Product Development; Business Processes; Management Practices and Processes; Supply Chain Management; Machinery and Machining; Goals and Objectives; Resource Allocation; Customer Satisfaction; Customer Value and Value Chain; Manufacturing Industry

28 Apr 2010
Research & Ideas

Earth Day Reflections

also examine the strategic and organizational barriers that corporations face in making more efficient use of natural resources or deciding to invest in sustainable technologies. There are four major... View Details

Keywords: by Staff

August 2011
Case

Mibanco: Meeting the Mainstreaming of Microfinance (MM)

By: Michael Chu, Gustavo Herrero and Jean Hazell

Facing an increasingly competitive microfinance market in Peru, Mibanco must continually optimize its product offerings, marketing operations, and human resource management to stay on top. This multimedia courseware provides visual orientation to enable viewers to more... View Details

Keywords: Microfinance; Markets; Change; Problems and Challenges; Management Teams; Employees; Marketing; Operations; Human Resources; Financial Services Industry; Peru

2013
Working Paper

Learning from Double-Digit Growth Experiences

By: Eric D. Werker

This extended memorandum identifies episodes of sustained double-digit growth in real GDP, defined as a compound annual growth rate of 10 percent or more over a period of 8 years or longer. Using a measure of real GDP reported in the World Development Indicators, we... View Details

Keywords: Growth; Liberia