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- All HBS Web
(247)
- News (65)
- Research (150)
- Events (1)
- Multimedia (1)
- Faculty Publications (51)
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- 26 May 2022
- HBS Case
Apple vs. Feds: Is iPhone Privacy a Basic Human Right?
championing privacy as controversy was swirling around an extensive US government surveillance program that had been disclosed by former National Security Agency contractor Edward Snowden. Snowden had leaked information indicating that... View Details
Keywords: by Avery Forman
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
many users like Judy who, having archived her data and deleted her account, found that, “The interesting thing is that I only missed the site for one or two days.” Dyl suggested that the company should move on several fronts, including efforts to: (1) “refund and... View Details
- 30 Nov 2007
- What Do You Think?
What Is Management’s Role in Innovation?
leadership to "involve people at all levels ." Pablo Lira suggested the importance of "facilitating calculated testing environments to evaluate and secure viability of new ideas." Other models for innovation were... View Details
Keywords: by Jim Heskett
- 13 Jun 2011
- HBS Case
Mobile Banking for the Unbanked
receive money conveniently. In order to use the service, the customer hands his money to the agent, plus a transfer fee (about 40 cents). Through a computerized process secured by multiple passwords and PINs, the agent transfers the... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
frequently also, there is less time for making important decisions—not infrequently, they have to act in real time. With modern IT (with real time, Internet search, and social networks), few decisions can be made in secret, and even fewer... View Details
Keywords: by Martha Lagace
- 16 Mar 2020
- Research & Ideas
How the Coronavirus Is Already Rewriting the Future of Business
problems, such as the adequacy of the public health system, disparities in access to health care, availability of emergency child care, universal broadband and Internet access, or educating people in life skills such as resiliency and... View Details
Keywords: by Dina Gerdeman
- March 2017 (Revised September 2017)
- Case
Facebook Fake News in the Post-Truth World
By: John R. Wells and Carole A. Winkler
In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details
Keywords: Facebook; Fake News; Mark Zuckerberg; Donald Trump; Algorithms; Social Networks; Partisanship; Social Media; App Development; Instagram; WhatsApp; Smartphone; Silicon Valley; Office Space; Digital Strategy; Democracy; Entry Barriers; Online Platforms; Controversy; Tencent; Agility; Social Networking; Gaming; Gaming Industry; Computer Games; Mobile Gaming; Messaging; Monetization Strategy; Advertising; Digital Marketing; Business Ventures; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Headquarters; Business Organization; For-Profit Firms; Trends; Communication; Communication Technology; Forms of Communication; Interactive Communication; Interpersonal Communication; Talent and Talent Management; Crime and Corruption; Voting; Demographics; Entertainment; Games, Gaming, and Gambling; Moral Sensibility; Values and Beliefs; Initial Public Offering; Profit; Revenue; Geography; Geographic Location; Global Range; Local Range; Country; Cross-Cultural and Cross-Border Issues; Globalized Firms and Management; Globalized Markets and Industries; Governing Rules, Regulations, and Reforms; Government and Politics; International Relations; National Security; Political Elections; Business History; Recruitment; Selection and Staffing; Information Management; Information Publishing; News; Newspapers; Innovation and Management; Innovation Strategy; Technological Innovation; Knowledge Dissemination; Human Capital; Law; Leadership Development; Leadership Style; Leading Change; Business or Company Management; Crisis Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Practices and Processes; Management Style; Management Systems; Management Teams; Managerial Roles; Marketing Channels; Social Marketing; Network Effects; Market Entry and Exit; Digital Platforms; Marketplace Matching; Industry Growth; Industry Structures; Monopoly; Media; Product Development; Service Delivery; Corporate Social Responsibility and Impact; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Public Ownership; Problems and Challenges; Business and Community Relations; Business and Government Relations; Groups and Teams; Networks; Rank and Position; Opportunities; Behavior; Emotions; Identity; Power and Influence; Prejudice and Bias; Reputation; Social and Collaborative Networks; Status and Position; Trust; Society; Civil Society or Community; Culture; Public Opinion; Social Issues; Societal Protocols; Strategy; Adaptation; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Customization and Personalization; Diversification; Expansion; Horizontal Integration; Segmentation; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Information Infrastructure; Digital Platforms; Internet and the Web; Mobile and Wireless Technology; Valuation; Advertising Industry; Communications Industry; Entertainment and Recreation Industry; Information Industry; Information Technology Industry; Journalism and News Industry; Media and Broadcasting Industry; Service Industry; Technology Industry; Telecommunications Industry; Video Game Industry; United States; California; Sunnyvale; Russia
Wells, John R., and Carole A. Winkler. "Facebook Fake News in the Post-Truth World." Harvard Business School Case 717-473, March 2017. (Revised September 2017.)
- 26 Jun 2000
- Research & Ideas
Presentation Round-Up
HBS Professor Marco Iansiti and H.T. Kung, William H. Gates Professor of Computer Science at Harvard, solicited views on new directions for the Internet in a panel discussion called "e-Service: The Next e-Wave." The current shift on the... View Details
- 13 Aug 2024
- Research & Ideas
Why Companies Shouldn't Delay Software Updates—Even After CrowdStrike's Flaw
The CrowdStrike tech security outage in July revealed the true interdependence—and fragility—of global computer systems. Following several high-profile data breaches, policymakers are calling on businesses to do more to fix code... View Details
- 09 Dec 2015
- Research Event
When Hosts Attack: The Competitive Threat of Online Platforms
run on Microsoft’s Windows platform, was the dominant web browser in the 1990s until squashed by Microsoft’s own Internet Explorer. In February 2015 there was the launch of Meerkat, an app that lets users broadcast live streaming video... View Details
- 03 Feb 2003
- Research & Ideas
Web Services
"These are massive projects involving some of the largest companies in the world. One challenge we'll be facing is managing a highly distributed, complex Web services environment outside the firewall while maintaining security... View Details
- 28 Jan 2002
- Research & Ideas
Read All About It! Newspapers Lose Web War
Many newspapers saw the emergence of the Internet as an attack on their core business, and responded with online products of their own. Unfortunately, says HBS professor Clark Gilbert, the papers failed to take advantage of the Web as a... View Details
- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
Marketing Research, "Emotion-Induced Engagement in Internet Video Ads," coauthored by Teixeira and fellow researchers Michel Wedel of the University of Maryland and Rik Pieters of Tilburg University.) The researchers paid 58 adults to... View Details
- 29 Aug 2024
- Research & Ideas
Shoot for the Stars: What to Know About the Space Economy
rapidly changing. Harvard Business School Senior Associate Dean Matthew Weinzierl’s new research explores the business opportunities hidden among the stars, particularly in data from and through space, but also in tourism, manufacturing, and even space-based resources.... View Details
- 01 Mar 2011
- First Look
First Look: March 1
Strategies of Multichannel Retailers Authors:Elie Ofek, Zsolt Katona, and Miklos Sarvary Publication:Marketing Science 30, no. 1 (January-February 2011) Abstract The Internet has increased the flexibility of retailers, allowing them to... View Details
Keywords: Sean Silverthorne
- 17 Sep 2001
- What Do You Think?
What Is “Business as Usual” After September 11?
this when she said "To be blunt, I am concerned about security in a way I have not been since the '70s. And I am prepared to put up with greater inconvenience and higher taxes (note taxes, not prices) to have more peace of mind.... View Details
Keywords: by James Heskett
- 05 May 2003
- Research & Ideas
Greed, Fear, and The System Hinder Corporate Reform
Rakesh Khurana. Here are some of the challenges: Basic greed. Wayne M. Carlin, northeast regional director of the Securities and Exchange Commission, who clarified that he was speaking for himself and not on behalf of his organization,... View Details
Keywords: by Martha Lagace
- 06 Dec 2010
- Sharpening Your Skills
Sharpening Your Skills: Doing Business in Emerging Markets
for Internet freedom or cover for a failed business strategy, depending on with whom you talk. Professor John A. Quelch looks behind the headlines in a new case. Key concepts include: China has become more emboldened and self-confident as... View Details
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
built international political and military coalitions, and negotiated a U.N. Security Council Resolution authorizing "all necessary means" to eject Iraq from Kuwait. Only after these steps were taken did the Bush administration... View Details
Keywords: by James K. Sebenius
- 12 Sep 2007
- Op-Ed
Building Sandcastles: The Subprime Adventure
negative amortization) turned millions of renters into homeowners. Subprime lending soared from near 0 in the early 1990s to 20.1 percent of all originations in 2006. The subprime lenders hawked their mortgages with glitzy ads, Internet... View Details