Publications

September 2003 (Revised March 2004)
Compilation

Laura Barr: Work Patterns at Ditto (B)

According to her managers, Laura is an "ideal female employee." Depicts her life and provides a log of how she spends her time. This is a rewritten version of an earlier case. View Details

Keywords: Time Management; Work-Life Balance; Gender; Information Technology Industry

June 2018 (Revised October 2019)
Case

Back to the Roots

By: Elizabeth A. Keenan and Leslie K. John

Email mking@hbs.edu for a courtesy copy.

Back to the Roots (BTTR) is a start-up with a social mission to “undo food”—to reconnect people to where their food comes from. In late 2017, Back to the Roots cofounders... View Details

Keywords: Organic Food; Startup; Crowdfunding; Sustainability; Transparency; Entrepreneurship; Business Startups; Product Development; Product Marketing; Growth and Development Strategy; Decision Making; Food; Food and Beverage Industry

September 2003 (Revised October 2003)
Teaching Note

Versity.com (TN)

Teaching Note to (9-403-132), (9-403-133), and (9-403-134). View Details

September 2003 (Revised March 2004)
Compilation

Max Green: Work Patterns at Ditto (C)

According to his managers, Max, a software engineer on a product development team, is an organizational superstar. Describes his life and provides a log of how Max spends his time. A rewritten version of an earlier case. View Details

Keywords: Product Development; Time Management; Groups and Teams; Work-Life Balance; Information Technology Industry

February 2003 (Revised September 2003)
Case

Howie Cohen at Versity.com

Howie Cohen is Versity.com's founder. This case provides a behind-the-scenes look at his thoughts and feelings about his company's evolution as they expand across the country and bring in a professional management team. View Details

Keywords: Leadership

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February 2003 (Revised October 2003)
Case

Peter Jacobs at Versity.com

Peter Jacobs is Versity.com's new professional CEO. This case provides a behind-the-scenes look at his thoughts and feelings about the company's evolution as he takes charge and tries to establish a new direction for the company. View Details

Keywords: Perspective; Growth and Development Strategy; Planning; Leadership; Management Teams

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06 Feb 2018
First Look

First Look at New Research and Ideas: February 6, 2018

workers; and the production of knowledge, including the idea of the economy, among other topics. Together, the essays suggest emerging themes in the field: a fascination with capitalism as it is made by political authority, how it is... View Details

April 2010
Case

George Martin at The Boston Consulting Group (A)

By: Leslie A. Perlow and Kerry Herman

George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details

Keywords: Problems and Challenges; Work-Life Balance; Management Teams; Interpersonal Communication; Jobs and Positions; Employees; Consulting Industry; Boston

September 2003 (Revised October 2003)
Teaching Note

Cat is out of the Bag, The: Kana and the Layoff Gone Awry (TN) (A), (B), and (C)

By: Leslie A. Perlow and David Ager

Teaching Note for (9-403-117), (9-403-118), and (9-403-119). View Details

14 Feb 2012
First Look

First Look: February 14

today's companies face. I show that organizations thrive, or fail to thrive, based on how well the small groups within those organizations work. In most organizations, the work that produces value for customers is carried out by teams,... View Details

Keywords: Carmen Nobel

April 2010
Supplement

George Martin at The Boston Consulting Group (B)

By: Leslie A. Perlow and Kerry Herman

George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details

Keywords: Employees; Work-Life Balance; Problems and Challenges; Consulting Industry

August 2024
Case

Amrit Jalan

By: Leslie A. Perlow and Hannah Weisman

February 2004
Case

New HP, The: The Clean Room and Beyond

By: Leslie A. Perlow and Elizabeth Kind

When the $19 billion merger of Silicon Valley legend Hewlett-Packard and Houston-based PC giant Compaq Computer Corp. legally closed on May 3, 2002, both companies had already devoted an immense amount of time preparing for the challenges that lay ahead. Chief among... View Details

Keywords: Horizontal Integration; Management Teams; Management Style; Problems and Challenges; Employees; Organizational Culture; Computer Industry; San Francisco

August 2022
Article

The Bulletproof Glass Effect: Unintended Consequences of Privacy Notices

By: Aaron R. Brough, David A. Norton, Shannon L. Sciarappa and Leslie K. John

Drawing from a content analysis of publicly traded companies’ privacy notices, a survey of managers, a field study, and five online experiments, this research investigates how consumers respond to privacy notices. A privacy notice, by placing legally enforceable limits... View Details

Keywords: Choice; Purchase Intent; Privacy; Privacy Notices; Warnings; Assurances; Information Disclosure; Trust; Consumer Behavior; Spending; Decisions; Information; Communication

October 2020
Background Note

Developmental Relationships

By: Ting Zhang and Leslie A. Perlow

This background note introduces readers to a new framework--the ASCEND model--through which individuals can view their professional developmental relationships. View Details

Keywords: Professional Development; Relationships; Framework; Personal Development and Career

23 May 2017
First Look

First Look at New Ideas and Research: May 23, 2017

in press Journal of Experimental Psychology: General Pseudo-Set Framing By: Barasz, Kate, Leslie John, Elizabeth A. Keenan, and Michael I. Norton Abstract—Pseudo-set framing—arbitrarily grouping items or... View Details

Keywords: Carmen Nobel

11 Sep 2018
First Look

New Research and Ideas, September 11, 2018

the pass-through of both gas prices and nominal exchange rate fluctuations. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54935 forthcoming Consumption, Markets & Culture Big Data By: Deighton, John A. Abstract—Big... View Details

Keywords: Dina Gerdeman

April 2010 (Revised May 2010)
Supplement

George Martin at The Boston Consulting Group (C)

By: Leslie A. Perlow and Kerry Herman

George Martin, managing partner at The Boston Consulting Group, is worried as some of his best performers have recently pulled him aside to discuss the challenges they face managing the demands of their work lives with their desire for more predictable time with their... View Details

Keywords: Work-Life Balance; Problems and Challenges; Employees

September 2004 (Revised October 2004)
Case

Pat Anderson

By: Leslie A. Perlow and Daisy Wademan

Patten Bank's pending sale jeopardizes Pat Anderson's prospect of receiving an expected year-end bonus. What to do now? This problem follows several earlier conflicts that Anderson has confronted during the past four-and-one-half years spent working as an analyst and... View Details

Keywords: Change Management; Organizational Culture; Organizational Change and Adaptation; Conflict Management; Power and Influence; Executive Compensation; Banking Industry; Financial Services Industry; United States