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  • Web

2023 Reunion Presentations - Alumni

building and maintaining trust. Through introspection, you will identify how to earn trust, rebuild it if broken, and how to avoid trust shortfalls in the future. The Good Jobs Challenge: The US Labor Market... View Details
  • Web

Nonprofit Strategy & Governance | Social Enterprise | Harvard Business School

Underemployment Crisis More than half of college grads are underemployed. In this excerpt from Managing the Future of Work, Stephen Moret (MBA 2011) discusses the root ca... Re: Stephen Moret (MBA 2001); Joseph View Details
  • January 2017
  • Supplement

Hello Alfred: Come Home Happy — Operating the Business Model Exercise

By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Service Industry; New York (city, NY); Boston
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  • October 2024
  • Supplement

Hakluyt: from Corporate Intelligence to Trusted Advisors (B)

By: Joseph B. Fuller and Lena Duchene
This case is a continuation of an earlier study chronicling Hakluyt & Company (Hakluyt)’s transformation from an obscure boutique to a global corporate advisory firm with an outsized reputation. In August 2024, the firm faced a pivotal moment as managing partner Varun... View Details
Keywords: Business Growth and Maturation; Business Model; Talent and Talent Management; Capital Structure; Cash Flow; Corporate Finance; Equity; Stock Shares; Corporate Governance; Business History; Compensation and Benefits; Recruitment; Leadership Style; Growth Management; Management Succession; Management Teams; Organizational Culture; Performance Evaluation; Networks; Partners and Partnerships; Business Strategy; Competitive Advantage; Consulting Industry; Europe; United Kingdom; England; London
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  • March 2016 (Revised February 2017)
  • Case

Hello Alfred: Come Home Happy

By: Joseph B. Fuller and Carin-Isabel Knoop
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: On-demand Economy; Sharing Economy; Technology Startup; Technology; Growth Strategy; Business Startups; Business Growth and Maturation; Entrepreneurship; Mobile and Wireless Technology; Strategic Planning; Service Industry; United States; Boston; Cambridge; New York (city, NY); California
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  • May 2021
  • Supplement

Hello Alfred: Come Home Happy — Operating the Business Model Exercise, Instructor Version

By: Joseph B. Fuller and Christopher Payton
On a mission to "automate the on-demand economy," Harvard Business School classmates Marcela Sapone and Jessica Beck launched Hello Alfred in 2013 to provide subscribers with an "Alfred" to complete various chores for a monthly fee. In early 2016, the company has built... View Details
Keywords: Growth and Development Strategy; Internet and the Web; Business Startups; Service Operations; Mobile and Wireless Technology; Service Industry; New York (city, NY); Boston
Related
  • 2021
  • White Paper

The Future of Boston's Workforce: The Path Forward from COVID-19

By: Will Dorsey Eden, Joseph B. Fuller and Rachel Lipson
In response to the unprecedented disruption of the COVID-19 pandemic on Greater Boston’s economy and workforce, the Boston Foundation, Skillworks, and the Project on Workforce at Harvard partnered to convene workforce leaders from across the region to address how might... View Details
Keywords: COVID; COVID-19; Workforce; Pandemic; Labor Market; Health Pandemics; Labor; Employment; Organizations; Cooperation; Strategic Planning; Boston
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  • January 2014
  • Case

Steven Carpenter at Cake Financial (Abridged)

By: Thomas R. Eisenmann, Joseph B. Fuller and Shikhar Ghosh
Steven Carpenter reflects on the successes and failures of his recent venture, Cake Financial. Carpenter had just sold the four-year-old startup and was at work on a new business plan. But first, he wanted to understand why Cake Financial, a service that allowed users... View Details
Keywords: Corporate Entrepreneurship; Business or Company Management; Business Model; Growth and Development Strategy; Business Strategy; Internet; Financial Services Industry; Web Services Industry
Related
  • Web

K–12 Education | Social Enterprise | Harvard Business School

William R. Kerr (Dimitri V. D'Arbeloff - MBA Class of 1955 Professor of Business Administration Senior Associate Dean for Faculty Development and Research); Joseph B. View Details
  • 01 Dec 2017
  • News

Research Brief: Developing High-Tech Talent

How should employers and workers adapt to the new demands in today’s technologically driven workforce? Two recent reports by HBS professor Joseph View Details
Keywords: Dan Morrell
  • 08 Sep 2010
  • First Look

First Look: September 8, 2010

Funding: Bridging the "Valley of Death" Michael J. Roberts, Joseph B. Lassiter, and Ramana NandaHarvard Business School Case 810-144 The case focuses on the U.S.... View Details
Keywords: Sean Silverthorne
  • Web

Technology & Operations Management Awards & Honors - Faculty & Research

C. Edmondson : Awarded the 2024 Medal for Distinguished Service by the Teachers College at Columbia University. Kris Johnson Ferreira : "Warnings and Endorsements: Improving Human-AI Collaboration Under... View Details
  • 07 Sep 2021
  • News

One Degree of Difference

Competitiveness and Hurting America’s Middle Class,” by Professor Joseph Fuller and Manjari Raman, a program... View Details
Keywords: Jen McFarland Flint; Ambulatory Health Care Services; Health, Social Assistance
  • 18 Nov 2020
  • News

Networking Goes Truly Global; Confronting Institutional Racism with Case Method Webinar

worldwide, the two-day event opened with a special interactive presentation by HBS professors Joseph Fuller and William Kerr called The Future of... View Details
Keywords: Margie Kelley
  • 24 Oct 2018
  • News

Exploring the Future of Work for Women

managers to convene with experts and scholars to explore what the future holds for working women. The conference was organized by the HBS Club of India in partnership with the HBS-India Research Center.... View Details
Keywords: Margie Kelley
  • Web

Rock 100: The Summit - Entrepreneurship

Stevenson Professor of Business Administration Joseph B. Lassiter , Senator John Heinz Professor of Management Practice in Environmental Management Meredith L. McPherron , Director of the Arthur Rock Center... View Details
  • 01 Jun 2015
  • News

Fast Forward

welfare,” Desai noted. Middle-Skills Gap Senior Lecturer Joe Fuller worked with consulting firm Accenture and workforce analytics company Burning Glass Technologies to produce a report highlighting the ways... View Details
Keywords: Dan Morrell; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support; Executive, Legislative, and Other General Government Support
  • 01 Dec 2019
  • News

From Das’s Desk

As the External Relations team explores the breadth of options for lifelong learning content and programs for alumni, one area where we’re already seeing success is in the world of podcasting. Over the past few years, podcasts have... View Details
Keywords: podcasts; lifelong learning; alumni; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools
  • 10 Mar 2021
  • Blog Post

COVID Killed the Traditional Workplace

C. Edmondson (@AmyCEdmondson) is the Novartis Professor of Leadership and Management and author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, View Details
Keywords: All Industries
  • 17 Dec 2024
  • News

Solving the Underemployment Crisis

Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, it’s Dan. Today, we are sharing a brief excerpt from Managing the Future of Work, the critically-acclaimed podcast from my colleagues at Harvard Business School. Each episode, HBS professors Bill Kerr... View Details