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  • 16 Oct 2023
  • HBS Case

Advancing Black Talent: From the Flight Ramp to 'Family-Sustaining' Careers at Delta

Delta employees—which was considered a bold action by a high-profile CEO, Hill says. That summer he went on a “listening and learning tour,” holding in-house sessions with Delta’s Black workers and meetings... View Details
Keywords: by Lane Lambert; Air Transportation
  • 07 Jul 2022
  • HBS Case

How a Multimillion-Dollar Ice Cream Startup Melted Down (and Bounced Back)

frosting, and lemon-ginger ice cream. When the Brooklyn-based screenwriter first met his future wife and business partner, he wooed her by hosting ice cream socials with homemade concoctions that guests raved about. Flying high on these... View Details
Keywords: by Pamela Reynolds
  • 31 Jan 2018
  • Research & Ideas

American Idle: Workers Spend Too Much Time Waiting for Something to Do

Baker Foundation Professor at Harvard Business School. “But that $100 billion figure astounded us.” Amabile co-wrote a paper on the topic, The Downside of Downtime:The Prevalence and Work Pacing Consequences of Idle Time at Work, published in the Journal of Applied... View Details
Keywords: by Michael Blanding
  • July 2020
  • Case

Kathy Fish at Procter & Gamble: Navigating Industry Disruption by Disrupting from Within

By: Emily Truelove, Linda A. Hill and Emily Tedards
When Kathy Fish, Procter & Gamble’s Chief Research, Development & Innovation Officer, and a 40-year company veteran, stepped into her role in 2014, she was concerned that the world’s leading consumer packaged goods company had lost its capability to produce a steady... View Details
Keywords: Female Protagonist; Organizational Change; Organizational Behavior; Culture Change; Digital; Innovation; Lean Startup; Experimentation; Metrics; Consumer Packaged Goods (CPG); Leadership; Leading Change; Change Management; Organizational Culture; Organizational Change and Adaptation; Disruption; Innovation and Invention; Digital Transformation
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  • September 2019 (Revised October 2019)
  • Case

Bill Connors and The Farm, a Comcast NBCUniversal Innovation Hub (Powered by Boomtown)

By: Linda A. Hill and Eric Mankin
In 2017, Bill Connors, the President of Comcast’s Central Division, launched a startup accelerator in Comcast’s new Atlanta Regional headquarters. Comcast was America's largest cable and internet service provider, having built a profitable business bundling television... View Details
Keywords: Innovation; Entrepreneur; Startup; Accelerator; Outsourcing; Hiring; Talent; Culture; Ecosystem; Digital; Leadership; Innovation and Invention; Entrepreneurship; Business Startups; Diversity; Selection and Staffing; Organizational Culture; Media; Entertainment; Transformation; Atlanta
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  • 24 Apr 2014
  • News

Being a good corporate citizen by supporting arts and schools in New York City

Andrew Tisch (MBA 1977), cochairman of Loews Corporation, views his role as a good corporate citizen as supporting cultural and education organizations throughout New York City. (Published April 2014) View Details
  • 08 Jun 2018
  • News

My First Job: Selling Shoes, Surviving Black Monday, and Shaped by Chicken Lenses

Subscribe on iTunes Subscribe on SoundCloud More Skydeck episodes Back by popular demand, we offer a second collection of alumni recounting their experience at their first jobs. READ MORE Hey, everybody, it's Dan Morrell, host of Skydeck.... View Details
  • 01 Feb 2022
  • Book

Innovation Isn’t Just for Startups: How Big Companies Can Succeed

Andrew Binns, a consultant affiliated with HBS’s Digital Initiative. Tushman, the Paul R. Lawrence MBA Class of 1942 Professor of Business Administration, Emeritus, chairs the Advanced Management Program at HBS. He co-wrote the book with... View Details
Keywords: by Lane Lambert
  • 04 Nov 2013
  • News

The 'LinkedIn for the Military' Commemorates Its One-Year Anniversary By Raising $5 Million

Keywords: military
  • July 2024 (Revised December 2024)
  • Case

Compass Ethics: Governing Through Ethical Principles at WeCorp Industries

By: Elisabeth Kempf and Jesse M. Shapiro
Andrew Hill is Chief Information Officer at WeCorp, a UK-based defense technology startup specializing in drone technology. WeCorp faces decisions about international licensing and AI integration in its drones. In partnership with Compass Ethics, Hill aims to establish... View Details
Keywords: Business Startups; Decision Making; Ethics; Entrepreneurial Finance; AI and Machine Learning; Technology Industry; United Kingdom
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  • December 1990
  • Book Review

Book Review of Managers Managing: The Workings of an Administrative System, edited by Jane Hannaway

By: Linda A. Hill
Keywords: Management
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  • 14 Feb 2022
  • Research & Ideas

Curiosity, Not Coding: 6 Skills Leaders Need in the Digital Age

their actions. They must learn to see their decisions and actions as working hypotheses that they can only validate by collecting feedback on their impact as expeditiously as possible. Leaders will be blindsided if they rely only on their... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards; Technology
  • 07 Jun 2019
  • Book

Are You a Digital Manager?

World Tate’s Digital Makeover Transforms the Traditional Museum Hunting for a Hot Job in High Tech? Try 'Digitization Economist' What do you think of this research? Share your insights below. BOOK EXCERPT Have You Created a Real Network of Your Own? View Details
Keywords: by Martha Lagace
  • 26 Mar 2006
  • Research & Ideas

The Office of Strategy Management

coordinating role to help bring strategy to fruition. For this e-mail Q&A, Kaplan, the Baker Foundation Professor at Harvard Business School, teamed up with colleague Andrew Pateman, Principal of the Balanced Scorecard Collaborative.... View Details
Keywords: by Martha Lagace
  • 04 Feb 2019
  • Working Paper Summaries

Understanding and Overcoming Roadblocks to Environmental Sustainability. Past Roads and Future Prospects

Keywords: by Ann-Kristin Bergquist, Shawn A. Cole, John Ehrenfeld, Andrew A. King, and Auden Schendler
  • 18 Jun 2014
  • Research & Ideas

Leading Innovation is the Art of Creating ‘Collective Genius’

products and services but don't innovate. "That (assumption) made him crazy," Hill says. "He said 'We can and will compete that way.' " Nayar focused on changing the organization from within, starting by... View Details
Keywords: by Kim Girard
  • 31 Jan 2022
  • Research & Ideas

Where Can Digital Transformation Take You? Insights from 1,700 Leaders

to know their customers like never before. Rather than expecting customers to buy whatever a company sells, the most successful companies proactively anticipate and discover customers’ problems and desires and innovate accordingly. Because of the transparency afforded... View Details
Keywords: by Linda A. Hill, Ann Le Cam, Sunand Menon, and Emily Tedards
  • 16 May 2005
  • Research & Ideas

Confronting the Reality of Web Services

What's next for Web services? In his case summary "Will Web Services Really Transform Collaboration?" published in the Winter 2005 edition of MIT Sloan Management Review, HBS associate professor Andrew P. McAfee argues that the... View Details
Keywords: by Sara Grant
  • 17 Jan 2011
  • Research & Ideas

Being the Boss

not just about having the right strategy but also about being able to do these breakthrough innovations more than once. Book Excerpt From being The Boss: 3 Imperatives For Becoming A Great Leader By Linda A. View Details
Keywords: by Carmen Nobel
  • 11 Nov 2002
  • Research & Ideas

Women Entrepreneurs Usher in the Next Generation

constantly learning and are transformed by their experiences and interactions. Through their leadership, "they create a context in which other people can be enterprising in their own right," she said. View Details
Keywords: by Martha Lagace