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      • December 2015
      • Article

      Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage

      By: Alison Wood Brooks
      Negotiations can be fraught with emotion, but it's only recently that researchers have examined how particular feelings influence what happens during deal making. Here the author shares some key findings and advice. Anxiety leads to poor outcomes. You will be less... View Details
      Keywords: Negotiation Style; Emotions
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      Brooks, Alison Wood. "Emotion and the Art of Negotiation: How to Use Your Feelings to Your Advantage." Harvard Business Review 93, no. 12 (December 2015): 56–64.
      • October 6, 2015
      • Article

      Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable

      By: Francesca Gino, Caroline Ashley Wilmuth and Alison Wood Brooks
      Women are underrepresented in most high-level positions in organizations. While a great deal of research has provided evidence that bias and discrimination give rise to and perpetuate this gender disparity, in the current research, we explore another explanation: men... View Details
      Keywords: Personal Development and Career; Gender
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      Gino, Francesca, Caroline Ashley Wilmuth, and Alison Wood Brooks. "Compared to Men, Women View Professional Advancement as Equally Attainable, but Less Desirable." Proceedings of the National Academy of Sciences 112, no. 40 (October 6, 2015).
      • September 2015
      • Teaching Note

      Sustainability at IKEA Group

      By: Michael W. Toffel
      Can IKEA Group double its global sales within a decade by expending in emerging markets while implementing on its ambitious sustainability strategy that included focusing on raw material sourcing and suppliers’ production processes? The case focuses on IKEA Group’s... View Details
      Keywords: Supply Chain Management; Emerging Markets; Environmental Sustainability; Globalized Markets and Industries; Consumer Products Industry
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      Toffel, Michael W. "Sustainability at IKEA Group." Harvard Business School Teaching Note 616-017, September 2015.
      • Article

      The Organizational Apology: A Step-by-Step Guide

      By: Maurice E. Schweitzer, Alison Wood Brooks and Adam D. Galinsky
      At some point, every company makes a mistake that requires an apology—to an individual; a group of customers, employees, or business partners; or the public at large. And more often than not, companies and their leaders fail to apologize effectively, if at all, which... View Details
      Keywords: Corporate Accountability; Marketing; Organizations
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      Schweitzer, Maurice E., Alison Wood Brooks, and Adam D. Galinsky. "The Organizational Apology: A Step-by-Step Guide." Harvard Business Review 93, no. 9 (September 2015): 44–52.
      • April 2015
      • Article

      Anxious and Egocentric: How Specific Emotions Influence Perspective Taking

      By: Andrew R. Todd, Matthias Forstmann, Pascal Burgmer, Alison Wood Brooks and Adam D. Galinsky
      People frequently feel anxious. Although prior research has extensively studied how feeling anxious shapes intrapsychic aspects of cognition, much less is known about how anxiety affects interpersonal aspects of cognition. Here, we examine the influence of incidental... View Details
      Keywords: Anxiety; Egocentrism; Emotion; Perspective Taking; Risk and Uncertainty; Perspective; Emotions
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      Todd, Andrew R., Matthias Forstmann, Pascal Burgmer, Alison Wood Brooks, and Adam D. Galinsky. "Anxious and Egocentric: How Specific Emotions Influence Perspective Taking." Journal of Experimental Psychology: General 144, no. 2 (April 2015): 374–391.
      • Article

      A 'Present' for the Future: The Unexpected Value of Rediscovery

      By: Ting Zhang, Tami Kim, Alison Wood Brooks, Francesca Gino and Michael I. Norton
      Although documenting everyday activities may seem trivial, four studies reveal that creating records of the present generates unexpected benefits by allowing future rediscoveries. In Study 1, we use a "time capsule" paradigm to show that individuals underestimate the... View Details
      Keywords: History; Information Management; Cognition and Thinking
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      Zhang, Ting, Tami Kim, Alison Wood Brooks, Francesca Gino, and Michael I. Norton. "A 'Present' for the Future: The Unexpected Value of Rediscovery." Psychological Science 25, no. 10 (October 2014): 1851–1860.
      • September 2014 (Revised November 2017)
      • Case

      Sustainability at IKEA Group

      By: V. Kasturi Rangan, Michael W. Toffel, Vincent Dessain and Jerome Lenhardt
      By 2014, IKEA Group was the largest home furnishing company, with EUR28.5 billion of sales, and planned to reach EUR50 billion by 2020, mainly from emerging markets. At the same time, IKEA Group had adopted in 2012 a new sustainability strategy that focused the... View Details
      Keywords: Furnishing; Sustainability; Supply Chain; Wood; Customer Value and Value Chain; Supply Chain Management; Environmental Sustainability; Growth and Development Strategy; Consumer Products Industry
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      Rangan, V. Kasturi, Michael W. Toffel, Vincent Dessain, and Jerome Lenhardt. "Sustainability at IKEA Group." Harvard Business School Case 515-033, September 2014. (Revised November 2017.)
      • 4 Jul 2014 - 7 Jul 2014
      • Talk

      I'm Just Passionate!: Attributing Emotional Displays to Passion versus Emotionality

      By: Elizabeth Baily Wolf and Alison Wood Brooks
      People often express emotions at work that violate workplace display rules. In particular, expressing self-focused sadness is often viewed as inappropriate. Across three experimental studies, we find that the attributions that people make for their inappropriate... View Details
      Keywords: Passion; Emotion; Display Rules; Emotions
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      Wolf, Elizabeth Baily, and Alison Wood Brooks. "I'm Just Passionate! Attributing Emotional Displays to Passion versus Emotionality." International Association for Conflict Management Annual Conference, Leiden, The Netherlands, July 4–7, 2014.
      • 2014
      • Article

      Investors Prefer Entrepreneurial Ventures Pitched by Attractive Men

      By: Alison Wood Brooks, Laura Huang, Sarah Kearney and Fiona Murray
      Entrepreneurship is a central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching of entrepreneurial ventures to investors is critically important. The entrepreneur's business proposition and... View Details
      Keywords: Prejudice and Bias; Entrepreneurship; Investment; Gender
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      Brooks, Alison Wood, Laura Huang, Sarah Kearney, and Fiona Murray. "Investors Prefer Entrepreneurial Ventures Pitched by Attractive Men." Proceedings of the National Academy of Sciences 111, no. 12 (March 25, 2014): 4427–4431.
      • February 2014
      • Case

      Arcos Dorados: How to Lead and From Where

      By: Krishna Palepu and Gustavo Herrero
      Acros Dorados, an Argentina-based multinational, is facing new organizational challenges as it seeks to build on its recent turnaround, and grow in Brazil and Mexico. Woods Staton and his management team have to make some hard decisions on how to structure and lead the... View Details
      Keywords: Execution; Restaurant; Consumer; Emerging Markets; Strategy; Latin America
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      Palepu, Krishna, and Gustavo Herrero. "Arcos Dorados: How to Lead and From Where." Harvard Business School Case 114-059, February 2014.
      • 11 Apr 2013
      • Panel Discussion

      From Per Capita to Pro Capita: Launch of the Social Progress Imperative

      By: Michael E. Porter, Michael Green, Heather Hancock, Judith Rodin, Madhav Chavan and Ngaire Woods
      What is a successful country? The global debate about development has, for decades, been focused on a single, economic measure of success: Gross Domestic Product (GDP) Per Capita. But this tells us little about the real wellbeing of a nation or its sustainability. What... View Details
      Keywords: Social Progress Index; Country; Measurement and Metrics; Social Issues
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      Porter, Michael E., Michael Green, Heather Hancock, Judith Rodin, Madhav Chavan, and Ngaire Woods. "From Per Capita to Pro Capita: Launch of the Social Progress Imperative." Skoll World Forum on Social Entrepreneurship, Skoll Foundation, United Kingdom, April 11, 2013.
      • March 2011 (Revised December 2017)
      • Background Note

      The IMF: The Washington Consensus, the Critics, and the New Challenges as China Rises

      By: Rafael M. Di Tella, Natalie Kindred and Monica Baraldi
      How the International Monetary Fund (IMF) defines and carries out its mandate has evolved considerably since 1944, when it was founded to serve a vital but narrow function in maintaining the global foreign exchange system and thus enabling international trade. This... View Details
      Keywords: History; International Finance; Globalized Economies and Regions; Trade; Financial Institutions; Macroeconomics; Financial Services Industry
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      Di Tella, Rafael M., Natalie Kindred, and Monica Baraldi. "The IMF: The Washington Consensus, the Critics, and the New Challenges as China Rises." Harvard Business School Background Note 711-040, March 2011. (Revised December 2017.)
      • Article

      Every Large Point Set Contains Many Collinear Points or an Empty Pentagon

      By: Zachary Abel, Brad Ballinger, Prosenjit Bose, Sébastien Collette, Vida Dujmović, Ferran Hurtado, Scott Duke Kominers, Stefan Langerman, Attila Pór and David Wood
      We prove the following generalised empty pentagon theorem for every integer ℓ ≥ 2, every sufficiently large set of points in the plane contains ℓ collinear points or an empty pentagon. As an application, we settle the next open case of the “big line or big clique”... View Details
      Keywords: Erdős-Szekeres Theorem; Happy End Problem; Big Line Or Big Clique Conjecture; Empty Quadrilateral; Empty Pentagon; Empty Hexagon
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      Abel, Zachary, Brad Ballinger, Prosenjit Bose, Sébastien Collette, Vida Dujmović, Ferran Hurtado, Scott Duke Kominers, Stefan Langerman, Attila Pór, and David Wood. "Every Large Point Set Contains Many Collinear Points or an Empty Pentagon." Graphs and Combinatorics 27, no. 1 (January 2011): 47–60.
      • November 2010 (Revised January 2011)
      • Case

      Computerized Provider Order Entry at Emory Healthcare

      By: Richard G. Hamermesh, F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan and David LaBorde
      The Computerized Provider Order Entry at Emory Healthcare case presents one hospital system's efforts to implement computerized provider order entry (CPOE) across all of its hospitals and the challenges they faced in doing so. Issues such as standardization of care,... View Details
      Keywords: Health Care and Treatment; Information Management; Management Systems; Standards; Service Delivery; Business Processes; Organizational Change and Adaptation; Projects; Information Technology; Applications and Software; Health Industry
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      Hamermesh, Richard G., F. Warren McFarlan, Mark Keil, Andrew Katz, Michael Morgan, and David LaBorde. "Computerized Provider Order Entry at Emory Healthcare." Harvard Business School Case 311-061, November 2010. (Revised January 2011.)
      • Article

      How Implicit Beliefs Influence Trust Recovery

      By: M. Haselhuhn, M.E. Schweitzer and A. Wood
      After a trust violation, some people are quick to forgive, whereas others never trust again. In this report, we identify a key characteristic that moderates trust recovery: implicit beliefs of moral character. Individuals who believe that moral character can change... View Details
      Keywords: Values and Beliefs; Trust
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      Haselhuhn, M., M.E. Schweitzer, and A. Wood. "How Implicit Beliefs Influence Trust Recovery." Psychological Science 21, no. 5 (May 2010): 645–648.
      • 2008
      • Other Unpublished Work

      Leadership, Learning, and Organization Designs: On Exploring and Exploiting in IBM's Microelectronics Division

      By: George Westerman, Wendy Smith, Robert Chapman Wood and Michael Tushman
      Keywords: Leadership; Organizational Design; Technology Industry
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      Westerman, George, Wendy Smith, Robert Chapman Wood, and Michael Tushman. "Leadership, Learning, and Organization Designs: On Exploring and Exploiting in IBM's Microelectronics Division." January 2008.
      • May 2005 (Revised April 2011)
      • Case

      Arctic Timber AB: Engineered Woods Division (A)

      By: Michael L. Tushman, David Kiron and Wendy Smith
      Describes the leadership challenges involved in managing strategic innovation and change in a highly mature business unit. Allows systematic exploration of organizational structures, incentives, competencies, and culture that impede innovation. Pivots on a new leader's... View Details
      Keywords: Change Management; Innovation and Management; Innovation Strategy; Leadership; Management Teams; Organizational Change and Adaptation; Organizational Culture; Organizational Structure
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      Tushman, Michael L., David Kiron, and Wendy Smith. "Arctic Timber AB: Engineered Woods Division (A)." Harvard Business School Case 405-067, May 2005. (Revised April 2011.)
      • May 2005 (Revised April 2011)
      • Supplement

      Arctic Timber AB: Engineered Woods Division (B)

      By: Michael L. Tushman, David Kiron and Wendy Smith
      Supplements the (A) case. View Details
      Keywords: Forest Products Industry
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      Tushman, Michael L., David Kiron, and Wendy Smith. "Arctic Timber AB: Engineered Woods Division (B)." Harvard Business School Supplement 405-068, May 2005. (Revised April 2011.)
      • May 2005 (Revised April 2011)
      • Supplement

      Arctic Timber AB: Engineered Woods Division (C)

      By: Michael L. Tushman, David Kiron and Wendy Smith
      Supplements the (A) case. View Details
      Keywords: Forest Products Industry
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      Tushman, Michael L., David Kiron, and Wendy Smith. "Arctic Timber AB: Engineered Woods Division (C)." Harvard Business School Supplement 405-069, May 2005. (Revised April 2011.)
      • February 2005 (Revised March 2009)
      • Case

      Arauco (A): Forward Integration or Horizontal Expansion?

      By: Ramon Casadesus-Masanell, Jorge Tarzijan and Jordan Mitchell
      Celulosa Arauco is a major Chilean producer of market pulp and wood products. Owning over 1.2 million hectares of forest in Chile, Argentina, and Uruguay, the company's key advantage is the ideal growing conditions in which the company's forests are located. As of... View Details
      Keywords: Decision Choices and Conditions; Competitive Advantage; Diversification; Expansion; Vertical Integration; Forest Products Industry; Chile
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      Casadesus-Masanell, Ramon, Jorge Tarzijan, and Jordan Mitchell. "Arauco (A): Forward Integration or Horizontal Expansion?" Harvard Business School Case 705-474, February 2005. (Revised March 2009.)
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